Customer Reviews for Browns Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Browns Auto Sales

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David P. on

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Alan A. on

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Joann R. on

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donald Z. on

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They have friendly and quick customer service

Anthony M. on

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Nicholas L. on

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Truck was in need of some serious chassis work. It shook and wandered everywhere I drove it. Engine ran ok once it got going. This truck was a lot bigger than I intended to get but all in all it needs work. The lady was very friendly and courteous at the pick up location

Ed P. on

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Angel M. on

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She was very sweet and helpful.

Ken J. on

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Kristie S. on

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Darlene B. on

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No one at pick-up location during hours of operation. I called and left a message. No one returned my call. 2 other people there to pick up trucks left furious. The general manager saved the day for me and drove over to allow me to pick up the only auto transporter in the area. GREAT thanks to the regional manager! You single-handedly secured my faith and hope in U-Haul. I would have been totally screwed if it had not been for your personal attention. THANK YOU!

Amanda S. on

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Customer representative was nice and knowledgeable, the location was lacking assistance in hooking up heavy trailer.

HELEN P. on

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Truck was not available at original scheduled location, was sent to this pick-up location to find it closed.

Theodore R. on

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The original location that you reserved for us was on old Pascagoula road. We drove all the way out there on Friday to pick up our trailer only to find that they didn’t have that size trailer at all. We then had to wait until she found us a trailer then drive somewhere else to pick it up. It was time consuming and very inconvenient.

Sandee C. on

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Jessica W. on

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Cleveland F. on

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ray D. on

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I was transferred to location by another U-Haul dearler to get the upsized truck needed. no problems and was told that the truck was ready at 10:30. I waited for 45min to get the truck do to her dealing with another customer. I was in a time crunch and waited do to, I needed the truck all was fine and no issues. I get the invoice this morning and she has a 25.00 cleaning fee on the invoice. I left a pack of smokes and a glass in the truck. I remember right as I shut the door. To late Sunday she is closed. Really. The truck was clean no sweeping no trash or anything ready to rent. I cleaned the truck rented a 26' for 2 days last week my company uses your services couple times a year. I/we have never had this happen. Not good at all in my opinion. Make this good please and save a bad mark......................

Kenneth S. on

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Keo K. on

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