Employee was not on time to open store for 10am pick up and we had to wait 10 minutes for her to arrive.
Moving Truck Rental in Buffalo, NY at New Era Wireless
Moving to or from Buffalo, NY 14215? Get FREE truck rental rate quotes at New Era Wireless.
Get FREE moving truck, pickup truck and cargo van rental quotes at New Era Wireless
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Buffalo, NY.
Cargo vans and pickup truck rentals in Buffalo, NY
U-Haul cargo van rentals and pickup trucks in Buffalo, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Buffalo, NY 14215. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
They put the key for pick up in the return box and we were delayed one day on our move. The manager was defensive when we were there and basically said I put it out there, she never apologized for her mistake. I would highly recommend a Dist. Manager go there and discuss this with them.
Location was not a u-haul but a mobile phone store. It was located in an area I would not go to at night. The person there was courteous but he could not much help because of the problems with the website. After over an hour, the help line was able to accept the return. Next time I'll drop any equipment off at a proper site.
I requested to pick up somewhere else because this location looked sketchy. I was sent here anyways. My truck was spray painted, items from my order were missing, and the truck came with a trailer on it that the employee on site didn't know how to take off. Total mess
This experience caused distress.I had a 10 a.m. reservation (Contract 99848207),i was at New era wireless at 9:45 a.m ,This location was the nearest that had the tow dolly that i needed, this was a 40 minute drive for me.I was not dispatched the equipment until 11:30 a.m.i did not leave that parking lot until 12 noon because they did not know here the tow dolly was,at one point they said that it was not there but it was clear view attached to a uhaul box truck.There was lack of knowledge in processing among the staff including the management,this event was catastrophic ,delaying my schedule was a complete disappointment
They had not even properly checked the vehicle in when it was as returned which cause serious delay when picking it up. There were no blankets available at the facility so we had to stop where I originally requested picking the vehicle to get them. I was told they had three trucks available that I could have gotten there so WHY I was sent to a cellular store to pick up a U-Haul truck is beyond me. You are doing yourselves zero favors having New Era Cellular represent you. The one guy available at the store, which didn't open until 10:00am, had zero clue what he was as doing. The truck had NOT been checked into the U-Haul system in at all when previously returned so he had to confirm mileage and gas gauge prior to me leaving. Not impressed at all!!
The location for the drop box was behind the building and would not have been easy to locate without the help of the store employee.
Took 45 minutes to get keys. The guy didn't know how to work the software and ended up calling someone whom sent me a link on my phone to essentially do it myself. This is after I waited for him to help to girls with cell phone issues.
Great customer service!
When I call for rentals I want to talk to a person at the actual location. Your customer service sucks.
Waited 20 or more minutes to be helped, one person was working the counter. He wasn't sure what the insurance covered ?
This pickup location needs to be erased from your services. I arrived at 10AM to find the doors locked. The Boost Mobile employee arrived 15 minutes late to open the store. When I finally got inside to pick up my truck, he didn't know how to process it for me. He had to call his boss, who didn't answer. So he called his friend who had to walk him through it. I didn't get out of there with my truck until 10:45. Oh and the furniture pads I ordered two weeks in advance, they didn't have them. I had to drive to another location and pick them up in the middle of moving. If UHaul ever tries to send you here, STOP THEM. And UHaul if you read this, please reach out to me. This pickup made the whole experience miserable, made me late to meet my movers, and messed up my entire moving day. My order number is 20628977
The trailer given me was not properly turned in from the LAST customer. Found this out at the turn in location. The trailer I had was never put into my name and a different trailer, that I never had custody of, was in my name. I have actually stopped friends of mine from using this location. Between all the problems at check out AND turn in I lost about 3 1/2 hours of my life.
Employee was friendly and willing to help with hooking up trailer.
I never received my contract via email
The truck was in poor physical condition and the transmission was not smooth. These defects did not hinder the primary use of the truck, but I was surprised that the vehicle was so beat.
no slot for key drop. And no one told that you cant return on sun at that place.Bad.