Hi - this was a much better experience than my last. Very efficiently in and out by the person helping me. Nice, clean fully fueled van. And my cash out receipt matched the travels. The last U-Haul I rented in July (from a different location) was clueless, the equipment was dirty, the door hatch was partially broken and they never returned payment for the estimated mileage I never came close to. Glad I found this location.
JUSTIN P
New Era Wireless
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buffalo, NY 14215
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Speed up check in time. Poos signage and/or instructions
Jocelyn WThey need better signage as to where to drop the keys off to. The sign to drop off the key was on the front of the building, but the drop box was on the far side back of the building. Other than that it was clean and presentable. The drop off site was not open.
Samuel FWas charged more that what was stated at check out
Monique SThe vehicle was given to me with a whole mile over without mentioning anything about fixing. The vehicle brakes/retarders felt really tight and acted as reducing the speed automatically, as if I stopped pressing on the gas making me use more gas than needed to get keep it rolling. I had an emergency, was put out and the new apt needed keys I went personally to talk to the lady at checkout and after telling her she directed me to 800number, I was asking for a reduction being that I’d have to wait one more day until the apt was ready. Anyways, I could afford $30 but couldn’t afford the over 2x amount for another day charge. I guess nobody cares about anything but money anymore.
Jessica R