Customer Reviews for Brown's Storage and Rentals LLC
(U-Haul Neighborhood Dealer)

39 reviews

9090 Hwy 127 N   Hickory, NC 28601

(828) 598-5300

Hours

  • Mon–Fri
    9 am–6 pm
  • Saturday
    9 am–1 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/24/2022: Closed
  • 12/30/2022 - 1/3/2023: Closed

Services at this Location:

Contact Us

(828) 598-5300

9090 Hwy 127 N
Hickory, NC 28601

Services at this Location:

Hours

  • Mon–Fri
    9 am–6 pm
  • Saturday
    9 am–1 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/24/2022: Closed
  • 12/30/2022 - 1/3/2023: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

No

Ecford L. 
Rating:
4.0

Great experience and customer service when we were in a tight spot. Thanks for the service.

Jason G. 
Rating:
5.0

Customer did not leave a comment.

LARRY G. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

They were very accommodating.

Shannon B. 
Rating:
5.0

Just keep doing what you are doing

Jonathan S. 
Rating:
4.0

Customer did not leave a comment.

Scott K. 
Rating:
3.0

Not enough space to park uhaul. Past gate was blocked with trailers so we couldn't even fit by

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

Jacob B. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Wendy P. 
Rating:
5.0

Very helpful associates!

Graham F. 
Rating:
4.0

Chris was very friendly and helpful. Process was quick and easy. No problem picking up our dropping off.

Shana B. 
Rating:
3.0

At 1pm no one was there door was locked

John T. 
Rating:
5.0

Nothing. The staff was great super friendly and helpfu.

Cynthia W. 
Rating:
1.0

Not only did the site not have the truck ready despite me reserving it days before, no one was on site to help. I even called hauls customer support line and was on hold for almost 30 minutes. More than a hour after my initial pick up time I still didn't have access to the truck. I won't be using uhaul in the future due to how horrible the service at this location was.

Kaitlyn L. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Service was amazing! Thank you!

Delaney T. 
Rating:
5.0

Customer did not leave a comment.

Glenn M. 
Rating:
4.0

Not have me have to pay an extra $180 that I was told I was going to be accommodated for uhauls mess up of not having an available truck after taking my reservation and then telling me I would be accommodated the extra miles.

TIMOTHY H. 
Rating:
5.0

Customer did not leave a comment.

Charles A. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

Tyler Brown was amazing. Very happy with his service.

Gerald M. 
Rating:
5.0

Customer did not leave a comment.

Ricky S. 
Rating:
5.0

Nothing, great and easy experience

Robert H. 
Rating:
5.0

Professional, friendly and the owner waited for me and my father when we were running behind. Thank you for your patience and dependability.

Deborah H. 
Rating:
3.0

The vehicle was not in the location i had booked. They just called me 15 minutes before pick up time and told me where to go. Did not have the accessories I had ordered so had to scramble to get these from somewhere else

BEN H. 
Rating:
5.0

Great location and excellent service

drew W. 
Rating:
5.0

Customer did not leave a comment.

Lisa P. 
Rating:
5.0

Very friendly and helpful husband and wife team.

GARY Y. 
Rating:
5.0

Very easy drop off--very friendly and couteous

Philip A. 
Rating:
5.0

No improvements needed. Everything went smooth and everyone was very friendly.

anthony A. 
Rating:
5.0

Customer did not leave a comment.

Earl M. 
Rating:
5.0

Customer did not leave a comment.

William A. 
Rating:
5.0

Customer did not leave a comment.

Jeff C. 
Rating:
5.0

Great people to work with

ROGER R. 
Rating:
5.0

Customer did not leave a comment.

Dana M. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
No reviews have been submitted for this location.

Additional Services at this Location

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