Owner was nice enough... very small, closed on Wednesday but I didn't know that and thought I could come in later to pick up the trailer, he did stay around. He was nice enough but the trailer wasn't great. Older, a little rusy but it had a massive vibration and I had to drive it from North Carolina to Baltimore. Don't know if it was a wheel out of balance or a tire out of round... I spent the entire trip hoping that a wheel bearing wasn't going south, the trailer shuttered and jumped at highway speed. It didn't pull or push the car but I could see jumping up and down in my side view mirrors. It was a very uncomfortable 7+ hour ride with cars and truck riding up my bumper. Should have driven into Hickory proper and gone to the larger U-Haul dealer.
Arthur H
Brown's Storage and Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hickory, NC 28601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It was a great fallback given I rented from Boone but the simply reasigned me to Jefferson. Without asking. So thankful for this group. Very communicative. I wish the company would have realized they caused the extra mileage and not charged to upcharge at my return but that would require more customer focus when I have not experienced.
Martha MWas charged overly to much than first asked had tryed to call multiple times never got a answer or a call back
Griffin SService was outstanding. Couldn’t ask for anything better.
MONTE PPut 4wd or better tires to pull up hills
HOWARD T