Customer Reviews for Brown's Storage and Rentals LLC
(U-Haul Neighborhood Dealer)
Hickory, NC 28601
Services at this Location:
- Mon–Fri9 am–6 pm
- Saturday9 am–1 pm
Special Operating Hours
- 12/24/2022: Closed
- 12/30/2022 - 1/3/2023: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience and customer service when we were in a tight spot. Thanks for the service.Jason G.
Customer did not leave a comment.LARRY G.
Customer did not leave a comment.Stephen S.
They were very accommodating.Shannon B.
Just keep doing what you are doingJonathan S.
Customer did not leave a comment.Scott K.
Not enough space to park uhaul. Past gate was blocked with trailers so we couldn't even fit byJeffrey T.
Customer did not leave a comment.Jacob B.
Customer did not leave a comment.David B.
Customer did not leave a comment.Wendy P.
Very helpful associates!Graham F.
Chris was very friendly and helpful. Process was quick and easy. No problem picking up our dropping off.Shana B.
At 1pm no one was there door was lockedJohn T.
Nothing. The staff was great super friendly and helpfu.Cynthia W.
Not only did the site not have the truck ready despite me reserving it days before, no one was on site to help. I even called hauls customer support line and was on hold for almost 30 minutes. More than a hour after my initial pick up time I still didn't have access to the truck. I won't be using uhaul in the future due to how horrible the service at this location was.Kaitlyn L.
Customer did not leave a comment.James R.
Service was amazing! Thank you!Delaney T.
Customer did not leave a comment.Glenn M.
Not have me have to pay an extra $180 that I was told I was going to be accommodated for uhauls mess up of not having an available truck after taking my reservation and then telling me I would be accommodated the extra miles.TIMOTHY H.
Customer did not leave a comment.Charles A.
Customer did not leave a comment.Daniel S.
Customer did not leave a comment.Jeffrey B.
Tyler Brown was amazing. Very happy with his service.Gerald M.
Customer did not leave a comment.Ricky S.
Nothing, great and easy experienceRobert H.
Professional, friendly and the owner waited for me and my father when we were running behind. Thank you for your patience and dependability.Deborah H.
The vehicle was not in the location i had booked. They just called me 15 minutes before pick up time and told me where to go. Did not have the accessories I had ordered so had to scramble to get these from somewhere elseBEN H.
Great location and excellent servicedrew W.
Customer did not leave a comment.Lisa P.
Very friendly and helpful husband and wife team.GARY Y.
Very easy drop off--very friendly and couteousPhilip A.
No improvements needed. Everything went smooth and everyone was very friendly.anthony A.
Customer did not leave a comment.Earl M.
Customer did not leave a comment.William A.
Customer did not leave a comment.Jeff C.
Great people to work withROGER R.
Customer did not leave a comment.Dana M.
Customer did not leave a comment.Paul B.