Customer Reviews for Bubba Green Towing
(U-Haul Neighborhood Dealer)

522 reviews

415 N Lake Dr   Texarkana, TX 75501

(903) 794-3235

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(903) 794-3235

415 N Lake Dr
Texarkana, TX 75501

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Had to clean out before I could use it no license plate light didn't pull good at all just looked like it was going to fall apart don't thing I'll be using uhaul again

Corey L. 
Rating:
5.0

Everything was to my liking kind and friendly service all round Ty Bubba Green

Mike K. 
Rating:
3.0

Customer did not leave a comment.

HUEY A. 
Rating:
5.0

It is Jan 26, 2024 three weeks after I returned my rental. I still have not received my refund on my deposit. 21 days is really too long. Would really like my money back.

Barbara W. 
Rating:
4.0

Customer did not leave a comment.

Hugh J. 
Rating:
5.0

Nice staff! They even made sure I had good tires for my long drive!

Dionna G. 
Rating:
4.0

Customer did not leave a comment.

RANDY T. 
Rating:
5.0

Customer did not leave a comment.

Terry C. 
Rating:
3.0

Customer did not leave a comment.

Ryan S. 
Rating:
4.0

I love the guys who helped me install the equiment!!

LUZ R. 
Rating:
4.0

Customer did not leave a comment.

Mandy G. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
1.0

Van was disgusting, had tire light on and ROACHES. No contactless pick up after dealing with app for 45 minutes, had to go inside to get the keys.

Hanna R. 
Rating:
5.0

Customer did not leave a comment.

Rodney F. 
Rating:
5.0

Customer did not leave a comment.

Daniel N. 
Rating:
1.0

Charged me for insurance even though I didn't want it. Lady said it was “required”. Would not remove it

DANARIUS S. 
Rating:
5.0

Customer did not leave a comment.

Coreymnephritiri B. 
Rating:
3.0

Parking was almost non existent

Shawn J. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK B. 
Rating:
5.0

Excellent service!

Regina S. 
Rating:
5.0

Bubba was really nice and I will rent from him again!

Stacey M. 
Rating:
1.0

The gas was so low that the gas light was on when I picked up my rental. It had a low tire and the tire pressure light was on. It was not dirty but there were empty water bottles in the cabin. The staff was polite. The parking at the location is minimal and the parking lot is hard to navigate

Andrea S. 
Rating:
5.0

Very pleased

John A. 
Rating:
1.0

It took to long and I had to call in because code wasn't sent in!! The price was entirely too high We only needed for two hours!!! Horrible experience

TANYAKA C. 
Rating:
5.0

Great customer service. Very helpful and even made sure lights we all working before letting me leave.

JAMES R. 
Rating:
5.0

Customer did not leave a comment.

Dawn H. 
Rating:
5.0

Customer did not leave a comment.

DeAdrianne H. 
Rating:
5.0

I appreciate the professionalism and friendliness and the peace of mind that they gave with the renting out and totally made it simple and easy to rent the trailer and as well as bringing it back they're a great bunch of people working there definitely recommending and returning if I need any for their rental for trucks or trailers

Jeannie G. 
Rating:
5.0

Customer did not leave a comment.

Donna H. 
Rating:
5.0

Customer did not leave a comment.

Shanaye M. 
Rating:
5.0

I know Bubba Green personally and requested his location as the drop off destination. Called him directly on Sunday afternoon and made arrangements. Zero complaints in his end and I informed him of all the issues with the dolly.

david B. 
Rating:
5.0

Ratchet on both sides were rusted and would not work, once I got to vehicle I could not secure car down. Had to purchase a can of WD40 to get ratchets to work. Dolly sits outside and lot of rain the few days before I rented so understand the ratchets rusting. Bubbas should have inspected though

mary K. 
Rating:
3.0

Customer did not leave a comment.

Robert G. 
Rating:
3.0

Your computer program really needs to be updated for easier use of your system for the locations. I worked for a contractor, and your computer system successfully.

jennifer C. 
Rating:
5.0

N/A

Tami T. 
Rating:
5.0

Customer did not leave a comment.

EUREKA C. 
Rating:
2.0

Vehicle was not clean.

Steven H. 
Rating:
2.0

Wrong keys. Seat belt didn't work. Log in from email didn't work.

HUNTER C. 
Rating:
5.0

Customer did not leave a comment.

Kimberly H. 
Rating:
5.0

Customer did not leave a comment.

Gina D. 
Rating:
5.0

Everything was perfect.

Twazhane G. 
Rating:
5.0

Bubba greens people are top-of-the-line very professional great service

bill S. 
Rating:
5.0

all good

Dalton P. 
Rating:
5.0

Customer did not leave a comment.

Ken R. 
Rating:
5.0

Bebebbswhhsxhdhs

Jason H. 
Rating:
1.0

Was the wrong truck all the customer service reps were rude very rude would not correct my issue and has me returning to wrong location and they falsely charged me for miles i didn't used

Kameka G. 
Rating:
3.0

Customer did not leave a comment.

Shawn J. 
Rating:
5.0

Nothing, this location is a blessing.

JAMES R. 
Rating:
1.0

Clean the truck make sure it's a full tank of gas and not over charge the customer I put more gas then they did and they over charge me for gas.

Reneka P. 
Rating:
5.0

the location was nice and friendly

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

Alex R. 
Rating:
3.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

Duke W. 
Rating:
5.0

I had asked several times for a military discount, both online and over the phone, but have yet to get a response or discount.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Al B. 
Rating:
3.0

The keys were not in the box.

Quashada W. 
Rating:
5.0

Everything was great it was the right size it drove good. The people was great and nice thank you guys

EARL E. 
Rating:
5.0

NNo improvement need great coustomer service from that location.

CHARLES W. 
Rating:
3.0

Customer did not leave a comment.

Johanna T. 
Rating:
3.0

They charged extra milage and we were told they would take mile of for delivering it to a service center. Plus, were were told $30 for an extra day but was charged $40.

Diane D. 
Rating:
3.0

Business was closed and the online check in is not user friendly. Uploading pictures did not work at pickup or drop off. Had to call both times. They agents were very helpful.

Sheri B. 
Rating:
3.0

Great service from the staff. They were friendly and easy going.

Glenn D. 
Rating:
5.0

Nothing

William H S. 
Rating:
3.0

Cheaper rates and better gas mileage on the truck

Claudia B. 
Rating:
5.0

Customer did not leave a comment.

Mike B. 
Rating:
3.0

Customer did not leave a comment.

Jennifer W. 
Rating:
5.0

Customer did not leave a comment.

Waylon Bryant A. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
1.0

Huge issue with pickup. The keys were not in the lockbox and we ended up having to pay a fine for being late to vacate the home. Absolutely awful experience.

Cody P. 
Rating:
3.0

Make sure the uhaul is clean before anybody rent it.

kebre'anna W. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
5.0

Customer did not leave a comment.

Shamariye I. 
Rating:
5.0

Nothing they are a pleasure to deal with.

JAMES R. 
Rating:
2.0

Service folks were friendly and helpful but location was sketchy. Very sketchy.

Dan S. 
Rating:
3.0

Customer did not leave a comment.

Tanya F. 
Rating:
2.0

This is not a friendly place and I was charged too much. We ended up needing the trailer through Sunday and was charged $236. 00 for three more days. I will never rent from there again.

Kristi R. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Bubba was AWESOME and he made my moving experience less stressful. I thank God for have people like him still willing to help.

KIMBERLY S. 
Rating:
2.0

Customer did not leave a comment.

Dianna L. 
Rating:
2.0

Customer did not leave a comment.

Dianna L. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA H. 
Rating:
5.0

Customer did not leave a comment.

denise K. 
Rating:
5.0

If I need your business in the future, I will be back. Thanks again for everything.

EUGENE R. 
Rating:
5.0

Great customer service. Prices were reasonable. Thanks, Bubba Green!

EUGENE R. 
Rating:
4.0

Customer did not leave a comment.

Leslie R. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
3.0

Customer did not leave a comment.

Shamar M. 
Rating:
3.0

Customer did not leave a comment.

stacy H. 
Rating:
5.0

Friendly staff

VANESSA G. 
Rating:
5.0

The gentleman owner, I assume Bubba, went out of his way to help me load a car on a trailer. He would not accept even a small gratuity and said “you always help someone load.” That's remarkable and genuine humanity.

THOMAS C. 
Rating:
5.0

All bumper trailers need to be add leg because a lot of women can't lift off of the hitch. A lot of men can lift because they are very stronger than women.

Donna W. 
Rating:
5.0

Nothing! Great customer service! Very helpful and very attentive!

AMANDA G. 
Rating:
5.0

Customer did not leave a comment.

JASON G. 
Rating:
4.0

While friendly staff and clean equipment are really nice and make for a better overall experience, what was most important and the biggest thing to me was that the equipment worked!! The cab smelled a bit like urine but I traveled 1300 miles without a breakdown or mechanical failure. Thanks!

Courtenay E. 
Rating:
5.0

Always great, Bubba Green does a great job !! Thank you

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Alex N. 
Rating:
4.0

Customer did not leave a comment.

Rich R. 
Rating:
1.0

Me cobraron 25 $ por un seguro y eso no me lo dijeron al principio solo hablaban de 75$

Luis A. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH C. 
Rating:
1.0

We made a reservation at stateline a week before we needed the truck. Someone from uhaul home office called me 2 days before our pick up day and said no trucks would be available and changed our pickup location to bubba greens towing. They said it would be closed but we could do the online pickup. We drove 3 and a half hours and when we got there did our check in only to find out there were no trucks there. We contacted uhaul and they called the owner and he was able to locate a truck for us. He told us he always only has one working truck and should not have been used as a pick up location. We didn't get started until 2 hours after our pickup time. It was a huge mess and I'm very disappointed in uhaul.

Nick M. 
No reviews have been submitted for this location.

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