Customer Reviews for Bubba Green Towing
(U-Haul Neighborhood Dealer)

428 reviews

415 N Lake Dr   Texarkana, TX 75501

(903) 794-3235

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(903) 794-3235

415 N Lake Dr
Texarkana, TX 75501

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Always great, Bubba Green does a great job !! Thank you

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Alex N. 
Rating:
4.0

Customer did not leave a comment.

Rich R. 
Rating:
1.0

Me cobraron 25 $ por un seguro y eso no me lo dijeron al principio solo hablaban de 75$

Luis A. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH C. 
Rating:
1.0

We made a reservation at stateline a week before we needed the truck. Someone from uhaul home office called me 2 days before our pick up day and said no trucks would be available and changed our pickup location to bubba greens towing. They said it would be closed but we could do the online pickup. We drove 3 and a half hours and when we got there did our check in only to find out there were no trucks there. We contacted uhaul and they called the owner and he was able to locate a truck for us. He told us he always only has one working truck and should not have been used as a pick up location. We didn't get started until 2 hours after our pickup time. It was a huge mess and I'm very disappointed in uhaul.

Nick M. 
Rating:
5.0

fast, straightforward.

Reynaldo D. 
Rating:
3.0

The 26-inch truck is not pleasant to drive

Lucky A. 
Rating:
5.0

Customer did not leave a comment.

HENRY L. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Customer did not leave a comment.

Christopher P. 
Rating:
5.0

Customer did not leave a comment.

Debbie G. 
Rating:
5.0

Customer did not leave a comment.

STEVEN F. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
3.0

Customer did not leave a comment.

Troit S. 
Rating:
5.0

Great Service. Thank you

SCOTT R. 
Rating:
4.0

Have dollies and blankets available.

GLENN P. 
Rating:
5.0

Customer did not leave a comment.

JOHN CALVIN M. 
Rating:
5.0

Very friendly and helpful staff! Trailer was terrible though, not due to this location just a heavy rattle trap of a trailer. Carried 280lbs in it and couldn't imagine pulling this with anything smaller than a v6 and up.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

Kevin J. 
Rating:
5.0

Customer did not leave a comment.

texar C. 
Rating:
3.0

Was charged for an extra day when the rental had been returned on time and on the rental return day. Business was not open when this occurred.

LOUIS P. 
Rating:
5.0

Customer did not leave a comment.

texar C. 
Rating:
5.0

Customer did not leave a comment.

RANDY D. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Lonnie V. 
Rating:
3.0

Wipe the sticky residue left on the cup holders and clean the truck out before renting it to another person

Payne W. 
Rating:
5.0

Customer did not leave a comment.

Kristine H. 
Rating:
5.0

The trailer I rented was excellent, just what I needed and the employees were very helpful, and so friendly, I will use them again

SUSANN C. 
Rating:
5.0

Bubba Green is a great guy and businessman, he even helped me back the trailer when I returned it !

Jessoe M. 
Rating:
4.0

Customer did not leave a comment.

Kelly T. 
Rating:
5.0

Had equipment failure on the road. Bubba Green Towing picked up trailer took it to their yard and got me hooked up to a new trailer. Considering everything it was only a 4 hour delay in our trip. They were very friendly and I would recommend them for their service. Thank you.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Layne T. 
Rating:
3.0

Just dropped off after hours so never interacted with staff

karrie K. 
Rating:
5.0

Very good/ good service

Van A. 
Rating:
3.0

I cleaned the truck and I was still charged a cleaning fee

CHARLES B. 
Rating:
5.0

Very friendly

darryl T. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

personal was very helpful and professional

William Y. 
Rating:
5.0

Customer did not leave a comment.

THERESE B. 
Rating:
5.0

Customer did not leave a comment.

barton B. 
Rating:
5.0

Customer did not leave a comment.

shane H. 
Rating:
5.0

Don't let the boss try to change anything,, it was a great experience!!

Jerry P. 
Rating:
3.0

Customer did not leave a comment.

James M. 
Rating:
1.0

Customer did not leave a comment.

Bryon G. 
Rating:
5.0

Hands down the absolute best uhaul location I've used in 3 states including California. Bubba Greens is a hidden gem you wont be disappointed with!

James C. 
Rating:
5.0

Customer did not leave a comment.

Therese B. 
Rating:
5.0

The parking are for the trailers Is a little bit inconvenient for pickup and drop off.

James L. 
Rating:
4.0

Customer did not leave a comment.

JAMES A. 
Rating:
5.0

Customer did not leave a comment.

yaressa S. 
Rating:
5.0

Customer did not leave a comment.

Sanh N. 
Rating:
3.0

Customer did not leave a comment.

CAROLYN M. 
Rating:
2.0

My reservation was moved to another location and i was not notified Returning the truck i was not informed that i could not return it with a person nor how to return it online. I struggled with returning it online with no directions not even the website to go to My reservation time was reduced without my permission when the location changed

RACHEL W. 
Rating:
5.0

Customer did not leave a comment.

Ron B. 
Rating:
5.0

I highly recommend them!!...??

Ray G. 
Rating:
2.0

Customer did not leave a comment.

Cody H. 
Rating:
5.0

Customer did not leave a comment.

Erica W. 
Rating:
5.0

Customer did not leave a comment.

RAY H. 
Rating:
1.0

i will never do that again and then trying to chrage more money i will never go there again and if i had to i wouldnt rent the truck thank you

Joe F. 
Rating:
3.0

Very unhappy with having to do everything online to return the truck. Not a good experience.

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
3.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL D. 
Rating:
5.0

Customer did not leave a comment.

Dale J. 
Rating:
4.0

The personal was great & he took care of the screwed up paperwork in a timely manner.

Robert S. 
Rating:
1.0

Customer did not leave a comment.

Chasity S. 
Rating:
4.0

Customer did not leave a comment.

Patrick H. 
Rating:
5.0

Customer did not leave a comment.

james D. 
Rating:
1.0

They double charge you.

KRIS M. 
Rating:
5.0

Customer did not leave a comment.

Rance A. 
Rating:
5.0

Bubba Green made our experience with them quick and very enjoyable.

JUDY F. 
Rating:
5.0

Customer did not leave a comment.

charlotte H. 
Rating:
5.0

Everything was perfect

ALESHIA T. 
Rating:
5.0

Customer did not leave a comment.

Chad P. 
Rating:
3.0

Make sure equipment is in good shape and, make sure the customer is not stranded and ignored like I was. Temp was 98 degrees and I was left with a bad tire 45 min, then a blown tire for 40 min!

Rita S. 
Rating:
5.0

Customer did not leave a comment.

Latonya S. 
Rating:
4.0

Customer did not leave a comment.

stefanie C. 
Rating:
5.0

Customer did not leave a comment.

Henry T. 
Rating:
3.0

The truck wa splay. A little dirty and had cigarette butts in the ashtray. And I was charged for furniture pads and a dolly that I didn't use and were in the truck strapped down when I picked it up. Overall I was happy till I got my receipt. Now I'm pissed and will be making sure everyone knows that just because it's in the truck means YOU RENTED IT. even if you didn't use it or remove the green U-Haul zip tie seals.

Mary C. 
Rating:
4.0

Customer did not leave a comment.

Judith G. 
Rating:
4.0

Customer did not leave a comment.

Keith S. 
Rating:
4.0

Spent 30 minutes cleaning the ramp after we pulled it out. Inside of truck smelled like an animal had died in it.

Jeffrey B. 
Rating:
5.0

Excellent

Martha L. 
Rating:
2.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Ray P. 
Rating:
5.0

Customer did not leave a comment.

Sanh N. 
Rating:
3.0

Well My Straps where not tight on my tires, when the Gentleman hooked it all up, so they fell off the tires, and I was headed to Midland Tx this morning.

Lathesha S. 
Rating:
2.0

The trailer was infested with ants. They were on the outside and we thought we got them all off before putting our belongings inside. When we parked for the night, the next morning, our car and half of our boxes were filled with ants. Also, the Uhaul dropped the ball with our reservation. No one ever called us to confirm. I went to the location to pick up the trailer and they didn't have it. Overall, this was a disappointing experience.

Lauren D. 
Rating:
1.0

Customer did not leave a comment.

reco B. 
Rating:
3.0

Truck wasnt clean. A/C stopped working. July weather so was very hot. Passenger door cannot be unlocked with key nor can it be unlocked from driver side door. Have to lean over from driver side & pull inside handle to unlock. Very inconvenient.

RHONDA P. 
Rating:
5.0

Customer did not leave a comment.

GARY S. 
Rating:
2.0

The trailer I rented when we got home and open the door to load the stuff in was full of ants we tried to sweep them out and thought we got it them all but when we got to the wedding to unload all the wedding stuff the next day all the stuff had ants all in them I would not recommend this location they need to inspect there trailers before they rent them I know if I have to rent one again I will be sure to look for bugs .

Marvin S. 
Rating:
5.0

Customer did not leave a comment.

Andrea M. 
Rating:
5.0

Great people

ADAM L. 
Rating:
4.0

We had been to three other places before this one. The other places were rude, did not honor my reservation and rented out my reservation in front of me. Terrible you all don't regulate these places that have your name on them! SHAME ON YOU!

Danny B. 
Rating:
1.0

Very rude and unorganized gave me one truck that was nice at time of rental called and requested I bring that truck back and get another because he gave us the wrong truck. The second truck was horrible and very old we moved 30 miles had truck 6 hours returned the same day. The was charged for damage to the truck that should never be on the road it is dangerous. I was not given any documentation of the charges I was charged for and truck was not on the location for me to view the damages that I was charged for I kept it 6 hours on Saturday the 22nd of June. I have 9 witnesses of which one is also a U-Haul establishment that did not have a large truck available at his location (Cubby Hole USA, Texarkana, TX), that the truck was returned in the same condition with the same fuel level as rented. Horrible experience and very costly...I will never step foot in this establishment and would advise anyone to stay away from Bubba Green he is a crock that is representing U-Haul

brenda T. 
Rating:
4.0

Customer did not leave a comment.

Tom M. 
Rating:
5.0

Customer did not leave a comment.

patsy B. 
Rating:
5.0

Customer did not leave a comment.

Guillermo M. 
Rating:
4.0

Customer did not leave a comment.

Joyce T. 
No reviews have been submitted for this location.

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