While the person was friendly, he did not check in the trailer on U-Haul's system which caused me a fair amount of time on the trip to communicate and follow-up. I did not get the drop-off location for over 24 hours because of this. I had to call in 3 times just to set the record straight. Somehow the system had 2 rentals for me, and neither were updated when I took control of the trailer! I had other things to consider on my trip and this experience added unnecessary stress to it all.
adam k
Customer Reviews for Bubbas Motorcycle Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Just continue doing what you are doing.
VINCENT SBubba does a good job receiving your equipment. Please make sure that you clean out the truck. I would go as far and say to wipe down the dash and console and vacuum the flioor of the cab.
MALCOLM EThey were a great help and very kind
RAYVEN TOnline process to check in took forever I even sent a chat to speak to someone and I was waiting for awhile. Once bubba came to his shop, he was such a pleasant person to talk to and helped me with the process. His directions were clear and he was so nice!
Stephanie BDropped off during working hours, but no one was at site. Drop off box for key.
JASON IMaybe a little larger lot but was ok
John MThe staff at Bubba's made renting this a 15 foot truck easy. Nice people, good communication and timely service.
Richard WI reserved a dolly for my move. The dolly was not provided and it caused some extra work moving some heavy furniture. I noted this in the check in and check out online. But, was still charged for the dolly.
Richard HNot cleaned from previous user and parking lot is extremely tight making it difficult to take necessary pictures for app.
Stephen CHave a person there that has u hall experience not a person that deal with motorcycles trying his best to do the job that he know every little about the uhall rental
James BThe guys were great.I'm very pleased with the service.I received.
DEBBRA CSaying I owe a balance that I do not owe will never use again
Ramon BExcellent service from the motorcycle shop on First Ave in Tucson
randy r