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Greg M
Customer Reviews for Buckhorn General Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No hassle drop off
Eddie DGreat staff- fast friendly checking and out.
Andrew II appreciate Craig's help and this location is one of UHaul's best!
Greg MGreat location and excellent service
David MNothing-service was great.
Richard GSecond time renting from this location....And for good reasons. Great staff, reservations fulfilled, condition of equipment and ease of the entire process.
Herb HThe Buckhorn General Store was great. Positive and happy people just make the world better.
Jeremy KGood selection and easy lot to hook the trailer up in.
Chris HThe store and staff were great! Would definitely rent from here again.
Troy BGreat customer service and great equipment.
ROBERTO SSuch an easy process and friendly experience. The equipment was in great shape and the assistance received was very appreciated. Great location to partner with.
HERBERT HGreat service
RONALD Bway to expense will never use again Enterprise is a much better deal
CHRISTOPHER MWhen renting a one way trailer and if you return it the same day you should get credit of the price that is paid since you give 2 days. At least a little money should come back, my 2 cents
Thomas RCraig was excellent very professional, polite and respectful. It was nice to have someone so, helpful, friendly and accommodating. I would certainly reccomend his U-haul location to family and friends.
DESIREE LOver the 6 years I’ve been in the Raleigh/Fuquay area, I have rented from Buckhorn many times for local needs. Craig always has the size truck I need and makes the rental process very quick and easy! I drive past other locations because I have confidence things will always go well at Buckhorn General Store.
WILLIAM GNo complaints
TONY CFast and professional
ANDREW IThe headlights on your trucks are out of date and weak at best - so weak it made driving at night unsafe. Either replace and refinish lenses or get LED bulbs.
DAVID RThe staff was very friendly and helpful but the furniture dolly wasn't available and the mattress blankets were not in the truck.
BRANDON LNice experience.
DAVID RThe pickup location WAS EXCELLENT as always. Dropoff location great.
TEDDY CGreat customer service.
KEVYN FEveryone was very nice and helped me get on the road.
Linda BEasy pick up, professional, and friendly. Truck was great, clean, and well maintained. Drop off was exactly the same. No issues. Great service.
LAURENCE DEverything was excellent and handled professionally.
Rosanne BGreat service, easy and convenient.
GEORGE JThe gentleman at this location was very helpful and accommodating. He was respectful and kind. I would definitely rent from this location again and recommend this location to others.
HEATHER TWe received kind and helpful service. The rental rate was fair and our truck was ready when we arrived. The vehicle was in clean and in good condition. The return was fast and friendly. I would definitely rent from Buckhorn General Store again!
Theodore WThis was my second time to rent from them. The service was great and the price was fair.
RANDALL FVery pleased with my rental would do business again thank you
MARK FAll is good!! thank you.
SALVADOR JEasy to find and to park my rental
John Kwas so easy, and great unit for the location. made life easy. will go back again.
DYLAN RExcellent Customer Service.
DAVID GAnything
JAMES MNothing everything was great
DONALD CBest of customer service at both locations
TEDDY CPicking up the uhaul was easy with the guy at the front. But dropping it off was horrible the lady attitude is not called for. I would rather had dropped it off at different location so I would not have went over my mileage, but the guy said it would have been more to drop off at a different location which makes you have to go over your mileage which makes no sense so its either you do or do. You can win with that one. I would recommend calling around first because I do believe every location is not the same everybody seems to make their own rules when it comes to renting a uhaul so just be mindful when renting period.
MIKIYA SGreat accessability to the type vehicle I needed/requested and wonderful customer service.
THOMAS ANot rude but not very friendly. Provided me with inaccurate information about paying with cash and receiving my $100 deposit back.
LUIS AFriendly country store, quick and easy check-in.
VICTOR AGreat location, very accommodating.
JOSEPH BWell satisfied !
NORMAN L