Customer Reviews for Bull's Towing
(U-Haul Neighborhood Dealer)

123 reviews

936 Cropper Rd   Burkburnett, TX 76354

(940) 569-3925

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(940) 569-3925

936 Cropper Rd
Burkburnett, TX 76354

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Just be as friendly and helpful as you were to me.

J R. 
Rating:
5.0

Customer did not leave a comment.

MELISSA S. 
Rating:
5.0

Customer did not leave a comment.

Brittney H. 
Rating:
3.0

Customer did not leave a comment.

John C. 
Rating:
4.0

Customer did not leave a comment.

KENNETH P. 
Rating:
5.0

the employee (lady, i didnt catch her name) was very polite and attentive. the owner of Bull's came in as we were finishing up the return papers and was the sweetest person ever.

courtney M. 
Rating:
5.0

Great customer service, friendly and helpful. Represents U haul well

EVERETT D. 
Rating:
5.0

second u haul truck ive dropped off there with absolutely no problem i will drop one more off there in the comming weeks if i use uhaul again

john D. 
Rating:
5.0

Customer did not leave a comment.

Jack B. 
Rating:
4.0

Wish I could've selected my dates instead of paying for 4 days while I only needed 2.

Carlos G. 
Rating:
4.0

Owner met us outside took care of us asked if there was anything else he could help us with

AARON R. 
Rating:
2.0

They charged way to much ..for one trip 116.00 dollars. Ridiculous..my son put gas back right above the half way mark which was where it was when I got it. And she said it needed more so charged 21.00 for a squiggle of gas. Not happy. Demand money back. 950 228 9344

JANICE H. 
Rating:
5.0

Customer did not leave a comment.

Lisa W. 
Rating:
5.0

I'm always satisfied at Bulls . Great customer service . Rick Twitty

rick T. 
Rating:
2.0

I'm sure if I had gone to Bull's Towing during their open hours it would have been different. I've never had a bad experience with Uhaul until this one. The location off Kempt in Wichita Falls failed to secure my 20' truck (they said two were stolen) so they sent me to Bull's Towing when they closed 5 minutes later. No worries, they have after hour pickup. Well Bull's Towing doesn't have any street lights or lamps so trying to see the truck number, or do the lock code for the truck is hard. Oh-- let's not forget that the after-hour pickup requires cell internet but that spot is probably 2G or 3G for Verizon customers. Not a complete dead-zone but bad enough to where it took 5 minutes to confirm my location. My real beef is with the Kemp street location. I reserved the truck 2 weeks ahead of time and they couldn't get me a 20' one, or something comparable. I'm pretty sure the person on the phone I spoke with didn't even look. Then there's the $50 reservation guarantee. Well when I asked about it, they said they'd look into it and I never got a follow-up. They just processed my bill with no $50.

Zachary S. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

Ron W. 
Rating:
5.0

Excellent service. Beyond expectations..

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Awesome and friendly

Katherine S. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

The office smells horribly of animals. Other than that the people were very friendly and nice. Great customer service.

anthony M. 
Rating:
5.0

She was very nice, friendly and helpful. Makes you feel right at home

Richard E. 
Rating:
5.0

Customer did not leave a comment.

Azura K. 
Rating:
5.0

Great people, excellent customer service. Will always use this location for all my moving needs

jerry M. 
Rating:
4.0

Customer did not leave a comment.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Tracy T. 
Rating:
5.0

Customer did not leave a comment.

Tracy T. 
Rating:
5.0

The whole experience was great! Linda was great to work with and showed great customer service the entire process. The equipment worked great and I never once had a issue! I would highly recommend renting UHAUL from Bulls Towing!

Cory B. 
Rating:
2.0

I would not recommend UHaul or use it again. It is ridiculous that I was charged for 6 days of use when I only used the Uhaul for 3 days.

Jamie J. 
Rating:
1.0

Customer did not leave a comment.

PAUL V. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Outstanding Service! Second time we used Bull's and nothing but a perfect experience! Thank you!

STACEY M. 
Rating:
5.0

Lovely business. Nice couple runs it. Very friendly and over the top helpful when I was in need. They need funding to keep the business upgraded. Hate ty o see this location close down. Not enough good people in the world and u haul would miss them.

catherine B. 
Rating:
4.0

Customer did not leave a comment.

nancy T. 
Rating:
5.0

Multiple rentals—always exceptional service.

micheal C. 
Rating:
5.0

Bulls was awesome very helpful and pleasant

Billy M. 
Rating:
5.0

No improvements needed. Reservations were problem free. Check-out and check-in was very simple and quick.

Erik S. 
Rating:
5.0

Customer did not leave a comment.

micheal C. 
Rating:
5.0

This location has excellent customer service .

rick T. 
Rating:
5.0

Great, easy and quick. Very respectful and helpful

Megan J. 
Rating:
5.0

Customer did not leave a comment.

larry B. 
Rating:
5.0

Very friendly and fast service!

Stephanie B. 
Rating:
5.0

The folks at Bull are super !

rick T. 
Rating:
5.0

Just find more dealers like Bull !

rick T. 
Rating:
4.0

Customer did not leave a comment.

Eva T. 
Rating:
5.0

Customer did not leave a comment.

rick T. 
Rating:
3.0

These people were super nice!

Luis P. 
Rating:
3.0

Customer did not leave a comment.

John N. 
Rating:
5.0

None! They were very helpful and got me on my way back home! I was very satisfied and I would recommend 100%!

Eliva R. 
Rating:
5.0

Customer did not leave a comment.

michael G. 
Rating:
5.0

Customer did not leave a comment.

Lance W. 
Rating:
3.0

If you can get past the strong smell of cat urine, the location is average. However, the owners were very accommodating in opening up early (2 hours) so we could begin packing. Nice folks!

scott P. 
Rating:
4.0

Customer did not leave a comment.

lloyd B. 
Rating:
5.0

Customer did not leave a comment.

LJNDA B. 
Rating:
4.0

Customer did not leave a comment.

Brenda I. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Young P. 
Rating:
3.0

Customer did not leave a comment.

Clay K. 
Rating:
2.0

I got a covered trailer to move a family piano...the trailer leaked and my piano got wet

Vicki C. 
Rating:
5.0

Very helpful folks!

Joel B. 
Rating:
5.0

Called for drop off. Lady was very pleasant on phone. When we got there she came out side to greet us. She even stayed late so we could drop off early.

Kenneth M. 
Rating:
5.0

Bulls towing was very helpful and friendly

tommy R. 
Rating:
5.0

Customer did not leave a comment.

danny S. 
Rating:
5.0

Customer did not leave a comment.

Chris E. 
Rating:
2.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

One of the best uhaul experiences I've had quick and simple. And the owners went the extra mile for us. Some of the nicest people you will ever meet. Thanks to Linda and Bull.

Bradley G. 
Rating:
5.0

Customer did not leave a comment.

Adam R. 
Rating:
5.0

Customer did not leave a comment.

Shirley P. 
Rating:
5.0

Customer did not leave a comment.

Jennifer P. 
Rating:
1.0

quit using bait and switch wanted a 20.00 van or truck which was there and not able to get those had to pay 65.00 WILL NEVER USE UHAUL AGAIN

james K. 
Rating:
4.0

Customer did not leave a comment.

Fabian H. 
Rating:
3.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Honestly, I wouldn't change much. It was very efficient.

amanda B. 
Rating:
3.0

Customer did not leave a comment.

Brandi A. 
Rating:
5.0

Excellent customer service. Very friendly and helpful/

Dale S. 
Rating:
5.0

Customer did not leave a comment.

chris B. 
Rating:
5.0

I have used this location twice and others at least a dozen times and this location is hands down the easiest and most friendly.

Jeri L. 
Rating:
3.0

Smells terrible

Sam D. 
Rating:
5.0

Customer did not leave a comment.

Darlene G. 
Rating:
5.0

I have used this location twice. Great service

DEBRA M. 
Rating:
3.0

We where charged a cleaning fee when the truck re recibed was dirty

Jacki W. 
Rating:
4.0

Customer did not leave a comment.

Phillip C. 
Rating:
4.0

Customer did not leave a comment.

charlotte B. 
Rating:
5.0

Customer did not leave a comment.

violet H. 
Rating:
4.0

Customer did not leave a comment.

eric D. 
Rating:
1.0

I pulled up with a big truck, there were several people outside and seemed to be a personal conversation and not one person asked can I help you. I had no idea who the worker was I walked inside and it smelled like cats had been urinating in this trailer office for years, it was unbearable, I had to leave the keys in the drop box. I have no idea how anyone can do any business in this facility

kathy K. 
Rating:
5.0

Customer did not leave a comment.

aaron W. 
Rating:
5.0

Customer did not leave a comment.

Kelly B. 
Rating:
5.0

This was the very best experience I have had with Uhaul and I have had dozens!!

Jeri L. 
Rating:
5.0

Linda Hill was extremely patient with me. I changed my plans several times, and she did all she could to accommodate my changing needs. She was very friendly and helpful.

elaine S. 
Rating:
5.0

Nothing, people were very good

JACKIE C. 
Rating:
3.0

Someone else pickup the truck and therefore I am unable to rate this location. I used average.

randal S. 
Rating:
5.0

very friendly and helpful

MARY B. 
Rating:
2.0

Customer did not leave a comment.

Audrey W. 
Rating:
5.0

Very good customer service, very easy in and out.

Dean H. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL W. 
No reviews have been submitted for this location.

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