Customer Reviews for Burkes Upholstery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Burkes Upholstery

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Josh N. on

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It was very nice talking to the front desk, he was helpful and friendly. Will be back someday.

Denean R. on

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Jim W. on

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Great staff very helpful.

mark r. on

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Russ D. on

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Maybe a little bit longer hours.

DARREN M. on

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Burke' s was great to deal with. U-Haul themselves dropped the ball. Our original reservation was to pick up a 17 foot truck in Gilroy. No call. Went to go pick up the truck and it wasn't available. It was in the shop for repair. We had to call the 800 number and go pickup the truck in Morgan Hill. Luckily there was a truck.

judy G. on

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Bryan W. on

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DAN G. on

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The rep was very accommodating and communicated with me great.

Linda B. on

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I have no idea if I dropped the key in the right place as it wasn't clearly marked like the picture told me it would be --wasn't sure where to park --very confusing drop off location.

JEREMY Y. on

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anja k. on

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I declined the CDW and it was added to the invoice. It has not been removed yet.

Morgan S. on

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greg s. on

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ADRIAN G. on

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Dawn E. on

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aude b. on

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the service is good, the service was fast, clear, precise. everything was ready and no delay during pick up and return of the vehicle. maybe the cleaness of the desk area could be improved.

Lisa S. on

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Erica N. on

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Kevin P. on

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David C. on

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Alfred A. on

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The guy in place was friendly and helpful, recommend 100%

CATHERINE F. on

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BEN K. on

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Randy was a professional with a sense of humor

Yevette R. on

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Thomas R. on

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Laura S. on

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Robert A. on

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Melanie W. on

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Helen F. on

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The location is easy to find. No long line to wait for pick up. I had trouble with the online pickup. The staff at the location was able to help.

Ed S. on

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Rick B. on

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Robert R. on

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dan s. on

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CHRISTOPHER W. on

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Very friendly knowledgeable staff. Closer to home will use this location again. TY!

Jacob H. on

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Henry N. on

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To talk to the people working there,

BEN P. on

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Chris V. on

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GUS K. on

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Eleuterio G. on

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Easy drop off using online application.

Jim S. on

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Randy manages a great UHaul dealership. Though a small operation, everything was handled professionally and on time.

JEFF G. on

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Great service. Great public relations.

Matt C. on

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Howard S. on

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MARIE A. on

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The Uhaul representative at this location was very helpful. He ensured all our questions and doubts were answered in an effective manner.

Daniel D. on

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JEANNIE D. on

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Truck was dirty inside the cab and the cargo area. The U Haul office was cramped and messy.

Bryan D. on

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Randy is matter-of-fact, yet very friendly!

Ted O. on

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JON A. on

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This place looked like an abandon horror movie. No one was around, there was a stained and faded piece of paper on the wall that said to call uhaul for instruction and the drop off box (once I found it) was a crooked hole in the wall marked with faded Sharpie pen. There is no way I will ever use uhaul again. I'll buy a box truck and sell it after my move before I waste my time and money with uhaul. Good luck, your failing company is going to need it

martin m. on

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If a truck is reserved online for 9am that time should not change. In my case it changed the day before to 3pm. The truck did come in earlier (noonish) and Burkes called me but this can be an inconvenience and makes Uhual un dependable for future use. I understand that the location cannot control the times the trucks come in but the Uhual system should be truer to actual supply on hand.

GUS K. on

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Dan W. on

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Justin G. on

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Perfect. No other comments.

Carol C. on

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Randy was efficient and helpful.

Robert S. on

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BRIDGET C. on

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Awesome all around me service. Thank you for everything

Adam D. on

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Take a closer look at what you charge per mile - I know you have to make money but really, the price per mile is outrageous.

Joshua B. on

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fine

Sean S. on

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Then gentleman that helped us in Morgan Hill is a good dude. He has a good and trustworthy vibe.

beth u. on

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Stacey J. on

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THEODORE ROBERT M. on

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JEFFREY O. on

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Gary L. on

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Cost seemed a little high for the 5x8 trailer for 3 days!

Gabby R. on

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WILLIAM B. on

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JORGE R. on

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Robert M. on

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A set of connection instructions in case needed on trip

David L. on

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warren m. on

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Awesome

MARIA C. on

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Leave sign if closed and why during regular business hours (i.e., "at lunch, returning at ----)

Daniel C. on

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KATHLEEN H. on

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Jorge V. on

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The guy there was really friendly great service.

William W. on

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MELINDA V. on

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I dropped off the truck after hours.

Grant M. on

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Phil A. on

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Elizabeth B. on

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I thought everything was great.

dave g. on

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Richard H. on

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Very efficient and knowledgeable staff.

RACHAEL C. on

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Great customer service

JOHN G. on

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We reserved 2 Trucks .26 ft. was not there, we had to get it in Santa Clara. 15 ft. had a inside flat Tire Had to wait 2hrs.for a Man to come and fix the Tire. Delayed our Trip to Arizona. Moving is very stressful and additional Drama is not Welcome.

Christine F. on

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Kevin R. on

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I was 45 minutes late for my rental and they charged me another day. I was not aware that the rental would not be prorated on a Sunday that they were not even Open. I will never rent from Uhaul again and will tell all of my friends and family (on Facebook) what a horrible experience...all over 45 min being late. No mention on the extra gas from when I returned it. I should get a credit for the gas!!!

jesse c. on

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Night drop so I have no information

Laura W. on

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Don't overcharge your repeat customers who always return the vehicles with more gas than how it was receivedecided. Yes Randy I'm still pissed off at you an will go to San Martin for my future rentals.

MICHAEL M. on

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Christopher T. on

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KIRK J. on

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Michael S. on

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Christopher H. on

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Heather E. on

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Abel C. on

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Very friendly and helpful employees. Thank you, I will use this location again for any future rentals.

Adam R. on

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They were out to lunch when I dropped off. No one around. I dropped it and left as I was busy and on a time crunch also. I called later and they checked me in. But this is not professional to not be there to take care of customers.

mark m. on

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Bob C. on

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The owner of this U-Haul location knew we were going to be in potential snow but there were no snow chains in the truck. We had to buy a set before we could proceed over the mountain to Reno, NV. I believe the truck should have been equipped with tire chains. Everything else about our rental was fine.

Paul D. on

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