Overcharged
ADRIAN V
Guzman Tires & Brakes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gilroy, CA 95020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They were not able to tell me when the last service was and the parking brake was ripped out. They apparently did not look over the vehicle before giving it to me. Poor service over the phone. However the manager that spoke to me after to resolve the issue was great.
Amy OThe personnel was unhelpful and borderline rude. We specifically chose this location because it was staffed. We pulled up, having never been before, and were assessing where and how to park, which required backing in from a busy 4 lane road- near a lighted interchange, when someone came over and said you can't park there,. They were rude impatient, and offered no guidance. Then once parked, they said just leave the key, and didn't engage, wouldn't engage. Since this isn't the main business of that location, they aren't invested in providing good direction or service.
HEIDI H.
CHRISTOPHER BCustomer service was mediocre and almost non-existent. I was charged for a double rental although I was told to bring it back before a certain time.
Tuan T