Customer did not leave a comment.Walt H.
Customer Reviews for Burns Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
voicemail of the company has not been set up, which is off-putting since I grew up in this area so I know this company has been in business for many years.Alexis W.
Cleaning materials need to be added for back of truck. Also anti slip tape needs to be put on floor of cargo area ( very slippery in wet/ snow cond).Jeremy G.
Customer did not leave a comment.Lita F.
Having to do everything online was a big headache. Pick up while open to save yourself a lot of frustration.Pamela R.
Customer did not leave a comment.Paula G.
Over charged me. Closed early so I got charged an extra day.DANIEL R.
Customer did not leave a comment.Zachary W.
Customer did not leave a comment.Jack H.
U-Haul shouldn't make reservations at closed locations.Brandon E.
Customer did not leave a comment.Danny D.
Customer did not leave a comment.David C.
Customer did not leave a comment.Angelita S.
Representative went out of his way to help get things done over the phone with me so it was ready for pick up. Very much appreciated the help!!!gregory O.
Customer did not leave a comment.Terry D.
Customer did not leave a comment.Morgan K.
Changed locations, did not have equipment available, really bad experienceRobert R.
Very pleased with the process. Burns Towing did an excellent job connecting and disconnecting the trailer. Would definitely recommend this location to anyone needing Uhaul services.Kris S.
Customer did not leave a comment.Michael V.
The entire process was quick and easy. At pick up location they were great ; friendly and very helpful. I am completely and totally satisfied with the experience and will totally urge anyone thinking of renting from anywhere else to totally not and use UHaul.Toni B.
Very easy to work withDave B.
Very welcoming! Explained everything well. Didn't have a problem whatsoever. Would highly recommend to anyone!Terry S.
Customer did not leave a comment.jeff S.
Customer did not leave a comment.Eric B.
Customer did not leave a comment.Steven G.
Nothing my location was very friendly n helpfulHeather S.
Customer did not leave a comment.Adrian L.
Customer did not leave a comment.Tina G.
Customer did not leave a comment.terri C.
Customer did not leave a comment.terri C.
Customer did not leave a comment.Amber H.
The location was messy but guy was nice. Uhaul general customer service (800 number) was beyond terrible!! I'll shop elsewhere for our upcoming move. To be clear, this had nothing to do with the pickup location though.MATT B.
Uhaul's system was faulty. Took an hour to get the truck.Jesiah R.
Picking up the U-Haul was very difficult. The online part would not work and I called in to get help and got transferred 5 times where 3 of those times my call got cut off so I had to call back. Finally I got someone that could and would help me do it over the phone. I probably will not rent again because of how difficult it was to pick it up and no one was helping me when I called in. It almost was a jokeChristina E.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.David D.
Make app easier and communication better.kile F.
the online registration just flat out did not work. It was a holiday and fortuately the business owner came in and took care of me. I was paying three movers to stand around while I waited 2 hours to get the truck. In the process U Haul committed to give a $50. refund that I never did get. The whole experience was awful and stressful.John H.
Very nice people, easy in and drop off.susan B.
Customer did not leave a comment.Todd H.
Customer did not leave a comment.Brenda W.
Customer did not leave a comment.Tony B.
Customer did not leave a comment.Daniel D.
Love the 24x7 app!!!Laurie S.
Customer did not leave a comment.RAY M.
Customer did not leave a comment.adam S.
Customer did not leave a comment.Dave A.
Customer did not leave a comment.Rick R.
Robert was extremely helpful and very kind. Truck was very clean and ran greatshephard L.
Customer did not leave a comment.Beth S.
It was pretty goodAdam R.
Customer did not leave a comment.DAVID C.
Customer did not leave a comment.Toy H.
I don't have a smart phone trying to pick up when the establishment was closed was very frustrating.Pam R.