No Problems. Will use this facility again if I need one.Fred F. | Overall Experience
Customer Reviews for Busy Bee Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.Christina Y.
Farley was very helpful!Linda E. | Overall Experience
The whole experience couldn't have been better.Melissa D.
Customer did not leave a comment.thomas O.
Customer did not leave a comment.PHYLLIS M.
Customer did not leave a comment.Tim M.
Farley was great. Helped me change equipment when I saw how big the larger trailer was, and got me on the road quickly.Mark R.
Mr. Farley is great. He is friendly and very helpful.julie J.
The gentleman in Alabama was so nice and helpful.Mark C.
Very easy and quick pickup process! I am very pleased with the great customer service and low rate. I will definitely recommend to family and friends.keyna B.
Farley is a great guy and a valuable partner to Uhaul.Wendy M.
everything was top ratekaitlyn M.
Customer did not leave a comment.Steven E.
Customer did not leave a comment.Troy K.
Customer did not leave a comment.GARY D.
Customer did not leave a comment.Michael K.
I had several issues with your reservation people which is still unresolved. The last 5 days have been a nightmare with your 800 reservation peoplePaula M.
Customer did not leave a comment.sharon C.
Customer did not leave a comment.MELVIN T.
Customer did not leave a comment.ALVIN H.
There was no one there even though I was dropping off the equipment within business hours. No designated place to return equipment. Very difficult to unhook and park the equipment myself since there was not much maneuvering room.Amy S.
Customer did not leave a comment.Toni M.
Customer did not leave a comment.Gail B.
Customer did not leave a comment.Stephen L.
Customer did not leave a comment.Christopher R.
Customer did not leave a comment.maureen E.
Customer did not leave a comment.Harry R.
Farley was very helpful and friendly.Gerry I.
U-haul sent me to the wrong location, however when I called the gentleman in Alabama, he was very accommodating & appolozied . His location was in Lillian, AL where I took it. Very Helpful, U-Haul needs to correct this, otherwise everything went great & everyone I felt with was accommodatingRON C.
Customer did not leave a comment.STEPHEN L.
The time I selected online came out incorrect. I put in 8:00 Am, web site showed 12:00 noon. Other than that was good.MICHAEL S.
Great attitude. Extremely helpful.Marsha S.
Customer did not leave a comment.KRISTY C.
Customer did not leave a comment.SHELBY M.
Customer did not leave a comment.LINDA M.
Customer did not leave a comment.Jim R.
Customer did not leave a comment.JAMES C.
Customer did not leave a comment.JAMES M.
The experience of moving is, to say the least, unpleasant. Farley made renting the truck a very enjoyable ordeal. I will, if need, come back to UHaul AND tell my friends what a good experience it wasMIKE B.
Farley was very good to work with. He had the equipment I needed when I said I needed it and he went the extra mile to ensure my needs were met. Thank you. Would definitely recommend. The only problem that I had was that a tire was out of balance on the truck. The only way to notice this was to get it up to highway speed.WALTER G.
Not much it was in the country but when I arrived had to call and then wait.Susan W.
Customer did not leave a comment.TYRONE P.
Was easy to turn U-Haul in at this location. Farley was very nice.NORMA S.
I've already recommended this place to three people and would use again. We never realized how close it was. Excellent customer experience, they went above and beyond for us.JEAN L.
Proprietor contacted me peronally and arranged a time for pickup. He was very congenial and helpful. Assuming he has what I need available, I will use that location againRICHARD J.
Customer did not leave a comment.KATHRYN M.
Customer did not leave a comment.JIM G.
Customer did not leave a comment.SHARON P.
I would recommend doing business with Farley Green, the proprietor, to anyone I know. I was very satisfied!CHRIS C.
Excellent customer service and well maintained equipment. I am 110% satisfied. Thanks again!Patrick E.
Customer did not leave a comment.MIKE E.
Customer did not leave a comment.STEVE T.
U-Haul is crooks. you stole money off my credit card.DON H.
Customer did not leave a comment.Dorothy T.
Courteous and professional as always.BILL E.
Customer did not leave a comment.IDA JEAN S.
Excellent service.BILL E.
12x6 trailer is very heavy to pick-up too hook on Ball and remove when full, trailer needs a JACK so it can be unhooked when full. Thank You Now have a Bad BackCHARLES M.
Customer did not leave a comment.Henry R.
Customer did not leave a comment.BILL E.
Would always recommend Farley at Busy B Storage & U-HaulMIKE S.
Customer did not leave a comment.CORY C.
Would highly recommend Busy Bee StorageMIKE S.
Always helpful and professional.BILL E.
Customer did not leave a comment.DONALD L.
Gave me a truck that was different than the paperwork. This has caused over a week of financial problems and my debut card being charged multiple times without authorization and wreaking havoc in my bank account. All because someone didn't pay attention and do their job right!DOUGLAS B.
Pick up Trailer in Lillian A.L. Drove to Hattisberg 186 miles with no Light on the Trailer The man at U HALL found a bunch of wires were Cut.He fixed them and we had Light,Thanks to Him.John M C.
They took the time to review the contract in detail. I received a new, low-mileage truck, but expected a little better gas mileage.CHARLES C.
Customer did not leave a comment.jimmy F.
Customer did not leave a comment.KENNETH C.
Excellent service again.BILL E.
Customer did not leave a comment.JIMMY F.
Customer did not leave a comment.Jason M.
All O.K.Zeb M.
Customer did not leave a comment.MARTIN C.
Customer did not leave a comment.ANGELA W.
Customer did not leave a comment.LINDA F.
Customer did not leave a comment.michael H.
Customer did not leave a comment.MIKE N.
Customer did not leave a comment.Joseph O.
computers were down,, connection was no good, sent receipt in morning by emailKathryn B.
Customer did not leave a comment.RALPH B.
Mr. Green at Busy Bee is excellent with customer relations and gives very good seervice.Bill H.
I can't think of anything that couldve made my experience any better. I just want to say that the man who helped me was above and beyond helpful, patient and friendly. Many thanks to him.Elizabeth P.
Customer did not leave a comment.JOHN D.
Next when someone reserves a truck. Make sure that one is available in that location. I drove 300 miles one way to pick up a truck. I had 7 peoples schedules dependent upon me picking up the truck at the location I reserved and on the time I reserved. Because the truck was not there. I had to drive an additional 1.5 hours to get my truck from a different location. All of the people that were depending on my schedule had to adjust their situations to make mine work. Although someone from Uhaul did attempt to contact me the day before to notify me a truck was not available, the bottom line is I should not be able to pay/reserve a truck online if there is a chance of it not being available when I come to pick it up. In addition, although the supervisor I spoke with did comp a car tower trailer so that I could to the vehicle I was driving behind the truck bc I had to go so far out of my way to get a truck, they did not compensate me for my extra time and expense required to go pick up the truck from the other location. Therefore, at the end of the day, I felt like I was supposed to be appreciative to uhaul that I only had to drive an additional 1 and half picking up and incur the cost of the fuel for the additional mileage.SUSAN M.
Nothing - we liked the owner and listened to his stories. VERY personable and inviting. You need to clone this location and owners!DAVE F.
great service, highly reccomend!WALT G.
Mr. Green, in Elberta, AL, did everything he could to make it a pleasant experience. He was very helpful to us and we would recomend him to anyone needing a U-haul in that area.lee W.
Customer did not leave a comment.Daniel C.
Great customer service.DENISE P.
Customer did not leave a comment.denise S.
Great Service! Easy access.DENISE P.
Friendly and helpful. They worked with us on picking up the truck and returning it. Would recommend this location to all my friends!!!!!!!!!! AAAAAAA++++++++++++DIAN B.
Customer did not leave a comment.LINDA D.
Customer did not leave a comment.BILL E.
The owner was very helpful and knows his product knowledge. I plan to rent again in two weeks to finish my move.KEVIN W.