Customer Reviews for C & A Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of C & A Automotive

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Brian G.
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Customer did not leave a comment.

FREDERICK W.
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Customer did not leave a comment.

James D.
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No problems

Robert S.
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Nothing! Service was excellent! Thanks again!

Carl H.
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Customer did not leave a comment.

Leianne P.
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The gentleman that helped me was amazing and friendly.

Scott W.
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Customer did not leave a comment.

CAMI D.
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Winn H.
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My first time using this business. A very pleasant merchant that valued his customer.

Timothy B.
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William B.
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carleen B.
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Super nice people - Thank you

Scott G.
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I can't say enough how much we appreciated the service from Lonnie at C & A Automotive! They are the BEST!!!!!

Brian S.
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Customer did not leave a comment.

BRAD N.
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Actually never used the truck. Uhaul refunded me about 80% of the bill. I felt they were helpful and very fair.

Heather L.
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Thomas T.
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LONNIE M.
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MARTIN W.
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No negative issues. Owner got me into a trailer and on the road in just a few minutes. Thanks very much.

VINCENT M.
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CYNTHIA M.
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mike S.
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Anda P.
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Bobbie F.
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awesome

Bobbie F.
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excellent

Kim B.
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Peter C.
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I had trouble with the online portion of the drop off since the location was closed when I dropped the trailer off.

GEORGE A.
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The best Uhaul dealer ever.

Terry L.
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This guy in MH very organized thanks!

Dennisse R.
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Mountain Home Idaho...Excellent customer service!!! Went above and beyond for us.

Glenn F.
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Dino W.
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Chadd S.
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KENNETH H.
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Ryan B.
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Dana B.
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sigfredo M.
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Dino W.
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Janel A.
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robert K.
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Had to pick up the two pieces of equipment (truck and dolly) at two different locations. Not unsurprising Uhaul (not the local agent) accepted the reservation for a specific size truck and car dolly about a week prior to the date needed. At the last moment (night before) I got a call offering a larger truck (which I did not want or need) and dolly at one location or having to go to do different locations to get both pieces. Last time I rented from Uhaul, same issue. Order and confirm a certain piece, get something different.

April W.
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Customer did not leave a comment.

Jacob L.
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I was quoted a price of $654 and assumed I was to pay that. I received a text that I could choose to add on a trailer for free and receive $40 off my rental but I didn't use the trailer so I still was thinking $654 was the cost. I checked my bank account after I had returned the truck and was charged an extra $42. After being on the phone for over an hour, which was mostly on hold and waiting, they told me that it was all added on by taxes. Why would you quote a total price and not mention over $40 in taxes and a $5 convenience fee? I paid almost $700. I was not given clear information at all.

David M.
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Marlon G.
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Mary M.
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Mike W.
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I haven't been so impressed with customer service in a long time. Very personable, equipment/paperwork ready to go, notification of plan change - "Outstanding", and just what the Doctor - "PLUS"!!! Thanks and we will be back!

Heather P.
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Uhaul called me and asked me to return the truck to a different location. No big deal. Jake at C&A was awesome! But, yet again, uhaul screwed up. They added the insurance when I specifically declined, then tell me they cannot reverse the charge a field manager has to and, of course, they don't have one available but, they will get back to me in 72 hours regarding my claim. Not acceptable. I will never rent from uhaul again!

Dean L.
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Nothing really. This is a Uhaul facility at an automotive repair shop, Lonnie interrupted his work to take care of me without hesitation. Will rent there again.

Allen W.
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Robert S.
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Robert S.
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Kerrie R.
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Jeffrey M.
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DIANNE R.
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Manufacture more 6X12 foot trailers so that the wait time to get a trailer this size isn't so long.

Ryan S.
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Juan R.
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lyle C.
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Robert G.
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John P.
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After hours pick up was very convenient and customer service at drop off was excellent! Moving is stressful and I appreciate this part of it being so easy and without issue.

Daniel P.
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Emphasize the mileage fee. I'm happy to pay it since I signed off on it but it's not well advertised and I was a little surprised when I saw my final bill.

carol R.
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JOHN N.
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Catherine J.
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My family and I were experiencing problems renting other equipment by the time we arrived at Jakes office. You can imagine I was frustrated at that point. He listened, addressed the problem, and was extremely professional considering the circumstances...and my mood. Would recommend!

Matthew P.
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breena H.
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robert T.
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HOWEVER: The reason why I had to use C nd A Automotive is because the original contract was thru Discount Muffler on Air Base Road Mtn Home. Noself service there even tho the original contracted truck was a 15 footer, you called and told me only 26 foot avail at this location. This is the second time I contracted in Mountain Home Idaho for a smaller moving truck only to be talked into a larger one. My reservation was made days in advance. So Problem: LOCATION CLOSED..........Problem.........WRONG SIZE TRUCK AGAIN. Kudo goes to C and A Automotive for having a truck avail or a similar requested size. Very helpful moment of need. Lucky they had one avail and were helpful...........please figure out your truck scheduling, the truck I needed was at C and A Don't send me to a location that is closed on a day I needed a truck from you........Penske works for me too next time........I am sure they can figure out truck scheduling if you cant.................Bob Tullman, dissatisfied customer. Also get with your webmaster. you cant write comments and add edit wording. Must have to retype entire submission because you can't back space. Fix it if you want future feed back and patronage. Bob Tullman

CHRIS C.
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David G.
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CHRIS M.
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Richard S.
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justina R.
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victor S.
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otis G.
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Great personnal service!

Mike C.
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Customer did not leave a comment.

Nathan H.
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Getting the rental was super easy and the man that helped us get the trailer hooked it up and made sure it was all good to go for us. I would recommend to anyone to choose C&A Automotive for renting anything from Uhaul.

Jamie M.
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Friedrich M.
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Angie F.
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Larry D.
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Krystal B.
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It was easy to reserve and pick up the truck the same day. The after hours drop box made returning the truck quick and convenient. The only downside was that the windshield was fairly dirty, but the area is pretty much a desert in the summer so it's a trade-off on the location.

Dana P.
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Customer did not leave a comment.

JAMES W.
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I didn't have much of a conversation with him but he did a good job and I would recommend others thank you

CLINTON F.
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Barry W.
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Nothing, all went very well!

Jonathan B.
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Customer did not leave a comment.

Leighanna M.
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The guys here were amazing and super helpful. I always rent from them and recommend them to all my local friends.

Emily O.
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Customer did not leave a comment.

Walter G.
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TRAVIS S.
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Requested a 10 day rental, contract only written for 8. Caused me to end up late.

billy B.
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Martin N.
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Scott T.
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Had to replace a tire out of pocket due to sidewall damage before I could load a car on it. Will seek reimbursement.

Eldon L.
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Cody B.
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He's a great guy and it was hassle free.

PAM O.
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Mike I.
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Agent seemed distracted and hardly said anything to me. I had to ask him if we were done.

Daniel S.
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Great Uhaul location. They were very friendly and the trailer I rented was in great shape. I had no issues pulling my car 350 miles with it.

CRYSTAL R.
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Nothing everyone is perfectly great I love this place

Carol P.
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Customer did not leave a comment.

ABEL L.
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Very good Customer service

No reviews have been submitted for this location.

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