Customer Reviews for Calabash Rd Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Calabash Rd Self Storage

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Christine R. on

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Dropped the truck off after hours. Easy return.

Lauren W. on

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My whole family has been storing our valuables at this location for several years. The staff is super nice and helpful. Our Uhaul rental was clean and was just the right size. Thanks Jerri!

James W. on

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gary H. on

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John H. on

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Representative was very friendly, courteous, knowledgeable, and professional.

Lynn H. on

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robert H. on

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Laura B. on

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Steven M. on

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Ron H. on

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Leonard M. on

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Hard to improve.

douglas M. on

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This location was closed on Sunday when I was returning it. It is also a self storage location and my dad rents a unit from them and I was actually there unloading some of my dads belongings that I had hauled for him. I called the number on the gate when I was leaving to see if I could return the uhaul trailer there. Gentleman answered very polite and said it would be no problem.

James W. on

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Tony M. on

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Kelly G. on

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Orlando R. on

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Warren S. on

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Very helpful and knowledgeable person. A big help.

Laurie L. on

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Vehicle need to be better cleaned between customers. Truck was transferred from different location and they never cleaned it, mud and dog hair everywhere.

JoAnn B. on

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Nothing

Holly M. on

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peter M. on

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Kent B. on

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Kent B. on

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It is always a pleasure to work with the staff at Calabash Self Storage.

Erin C. on

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Jerri is always so friendly and helpful! It's always a treat to see her sidekick, Louie, too. :)

James A. on

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robert L. on

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The right upper tail lite on trailer did not work all the time while breaking.

robert L. on

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The truck leaked from the head liner in the cab on to the radio and floor. The cargo area also leaked and our furniture got wet.

Richard T. on

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EASY

JOE K. on

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Customer service (on-site) was outstanding!!! More space for parking & moving vehicles would be nice.

Christine B. on

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Bill N. on

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Rose J. on

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Kenneth E. B. on

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Thomas T. on

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The receiver on the trailer was so dry (not lubricated) that it would not drop down all the way onto my towing ball. I got some WD-40 from the attendant and after spraying it inside the hitch I finally got the trailer seated properly.

Gerald K. on

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Very friendly & helpful office staff. I enjoy doing business with them. Highly recommend this location.

Allan C. on

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Jerri is always pleasant and very informative! Highly recommend this location for all your needs!

Gail B. on

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Great service, very informative to all Uhaul services, concern for your traveling needs. Professional and friendly staff

Michael C. on

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Jesse C. on

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john M. on

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James W. on

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I was told that this location will not have trucks to rent after today. That is unfortunate. I may have to choose another company because my needs will not be available any longer.

Lloyd M. on

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Booker B. on

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DEBBIE B. on

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Jeffrey P. on

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William H. on

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perfect!

Larry B. on

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The vehicle brakes were very soft. Had to push too far to engage.

Leonard M. on

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anthony M. on

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Excellent experience

Darrel J. on

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William U. on

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Ray W. on

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Darrel J. on

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John W. on

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The U-Haul rental pickup facility could not have been any cleaner for starters! Everything went perfectly fine, except it didn’t come with a few elves to load and unload! The only thing we could use in the next few trips,would be a trailer that would accommodate a 16’ kayak! Very pleased!

Linda P. on

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Friendly service!

Wendell M. on

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gwen M. on

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Maybe a better variety of trucks available the customer service was really good

lynneqv C. on

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Wonderful at drop off Told her all my compliants about truck Need someone to call me and the truck Smelled of gas and my stuff smells of gas I put more gas in truck then needed Returned it with half tank. Someone please call me 413-351-1593

Jean C. on

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I made my reservation online and went through the express online check-in to make things easier. I showed up on time and gave the rep the order number. She apparently confused me with another customer and gave me a truck under a different contract number. After using and returning the truck I received 2 phone calls asking me if I still needed the truck, thinking my order was still open. So what the counter person did was give away my truck to a walk-in customer and that would have left me without a truck. Not good service.

Joseph T. on

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John B. on

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MEYER S. on

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Marcella R. on

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betty W. on

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Terry C. on

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Daniel J. on

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Thanks for making today much easier.

Donna D. on

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They were great!!

David B. on

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Great communication.

Sandy H. on

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Nothing, just right.

wayne B. on

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Darlene A. on

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Marianne K. on

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James T. on

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Lucius M. on

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Jeff K. on

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Robert H. on

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Staff is helpful and pleasant to deal with

Roger U. on

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Windshield was filthy; truck ran rough until I put some gas in it. I think someone put E85 in previously to save money.

Denver H. on

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Geri was very accommodating as was the Gentleman that took all the information and got me on the road. Please thank them for me. Thank you Uhaul

Tom A. on

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Morris C. on

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Harold R. on

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Excellent customer service. Couldnt have asked for a better experience, unless of course the trucks somehow could have unloaded themselves.

William A. on

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Mike M. on

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Jamie S. on

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Amy G. on

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Nice office and staff!

Lawrence S. on

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Tom A. on

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Tom A. on

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Phillip P. on

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Barbara K. on

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Barbara K. on

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Kathy C. on

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They were AWESOME!!Very accomodating,flexible with trucks available, easy pick-up and drop off,affordable, very friendky and orofessional!!!!

Laurie L. on

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GLENN D. on

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When I fill up with gas it took 28 gal of gas for 241 miles. I do not think the gas tank was full when I got the truck. That would only 8.6 gpm. Please review and advise

Thomas M. on

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Booker B. on

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Maintain present level of service, good job.

Linda H. on

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Dolores C. on

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HOLLY H. on

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Thomas M. on

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All around great place