Customer did not leave a comment.Maureen C.
Customer Reviews for Calvert Auto Caps Ltd
(U-Haul Neighborhood Dealer)
Huntingtown, MD 20639
(Corner Of Rt 521 And Rt 524)
Services at this Location:
- Mon-Fri: 8 am - 5:30 pm
- Sat: 8 am - 12 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The negative side was I was doubled billed for insurance and all these redicous fees I was charged $66 for miles but yet my bill was for $189.25 only had the truck for 4 hoursTanya W.
Have more trailers in stock at this location.Blake L.
Everything was perfectDavid B.
Customer did not leave a comment.Paula R.
Customer did not leave a comment.Beat J.
Customer did not leave a comment.Danny P.
Nothing. Great service.Amber N.
Customer did not leave a comment.Marikay S.
Excellent treatment by site workflow. Very approachable, diligent, honest, best rental experienceJuan M.
Customer did not leave a comment.PHIL F.
Nothing, staff was awesome and had no problems.Crystal M.
Check out was fast and easy! They has dollies available upon request. I had to keep the truck extra days and they were very understanding. THANKS!Lisa M.
excellent overall experience! thank youClaudette R.
Always, Outstanding Service!John G.
Can't imagine a way to make it any better! I plan to use Calvert Auto Caps as the only place I'll go to for ANYTHING U-Haul! Mike, the owner, was the best U-Haul representative I've ever worked with, very nice and professional - helping me get right products for my moves. When bad weather slowed my progress he responded quickly to support me, ensuring I could have what I needed to adjust rental period and keep necessary equipment. Best service ever!!Christopher B.
This was the best place I ever picked up a unit from the management was amazing and they even paid out of their pocket to let me keep it a few extra hours this place is a gods giftJeffrey H.
Customer did not leave a comment.louis Z.
The uhual check in method could use some stream lining. IE, ask for all of the pictures (list) needed. For me, it was cold, at night and raining. I would run out to take a picture and go back under cover only to find I needed to run back into the rain to get the next picture. It ended up taking way too long to check it back in.Robert G.
Nothing the auto transport trailers that U-Haul offer I have used 8 times to haul all my cars and have never ever had one problem in the long-distance hauling that I have been doing.Melvin B.
A great help unhookingWilliam E.
Customer did not leave a comment.John W.
Customer service excellentjoe N.
Seems like U-Haul has increased the quality of their product recently. The trailer was nearly new and had lots of convenience items, spring loaded lift gate, lots of tie downs, boat trailer like brakes and bumpers. I had the opportunity to borrow a car trailer for free, but the cost was worth it, avoiding other favors that would eventually be called. One criticism, and I may have missed it in the description. Web page said it was a 6x12 trailer. I assumed the lift gate was thus 72 inches. It was only 57. I had to remove the wheel weights on the tractor to get it on. It was hard to back up loaded due to the brakes, but after unloaded, it was fine. I may have missed the instructions on disabling the trailer brakes.Timothy T.
Customer did not leave a comment.Burke N.
Throughout the years, very friendly and excellent service!Sharon M.
Customer did not leave a comment.DAVID S.
I wish the site would have confirmed with the company the items that were in stock as the location had multiple customers arriving for items that were not available. They were able to accommodate me as best as they could under the circumstances.Melinda E.
Customer did not leave a comment.Swanson D.
Customer did not leave a comment.John L.
Customer did not leave a comment.Anthony N.
Customer did not leave a comment.Mario B.
Customer did not leave a comment.David R.
Mike has a fantastic mannerism and is great with every customer. He is willing to help wherever he can. I am a return customer and will be back when I need anything from u-haul.William R.
Customer did not leave a comment.Kevin M.
Customer did not leave a comment.Juanita P.
Customer did not leave a comment.Nathaniel B.
I said no to clean and well maintained because there was a leak on the right hand side of the attic, which we weren't told about. I don't blame the location I picked it up from, but I wish I had know that. I had put my pictures up there and had several pictures and especially framed ruined.MICHAEL M.
Customer did not leave a comment.FRANKI C.
My experience with Calvert Auto's uHaul service was outstanding. Absolutely the best transaction I've had. They made everything easy, simple, and friendly. Their trucks are impeccable and modern. I love the backup camera.Rianna S.
Customer did not leave a comment.Gregory T.
Customer did not leave a comment.JULIE H.
Customer did not leave a comment.Jeff B.
Customer did not leave a comment.Michael M.
Great service ??PHYLLIS G.
Professional ,helpful, would definitely recommend this business.Gary S.
Just keep on giving the same efficient care and service that I experienced at my pick up location at Huntingtown in Calvert Co., Md.David J.
Customer did not leave a comment.David B.
Customer did not leave a comment.Adam W.
Could not have been more convenient. The folks who helped me with the rental were professional, kind, and very helpful. I actually have a U-haul-it dealership closer, but I am a repeat customer to this dealershipâ€”they are that professional!!Linda O.
Mike was great to work with! He figured out my plan and worked to get me what I needed to make my move! Thanks Mike!!George N.
Customer did not leave a comment.William S.
In the Southern MD area there is no better place to deal with UHaul than this place. They are efficient and friendly. We always get what we order unlike other times trying to reserve stuff.Michael R.
The equipment was clean but the box portion leaked my mattress, 3 inch mattress pad and boxes were damaged from leak. Boxes had to be unpacked in truck and items carried in and or put in different boxes. Made things very stressful.Vickie S.
Customer did not leave a comment.William S.
Customer did not leave a comment.Ryan P.
The check-in clerk was efficient and helpful. The return process was painless.NICHOLAS H.
We reserved a unit in our zip code. We picked a date unit was available and then the night before we find out we need to drive 90 min out of our way to get a similar unit. Unacceptable - both locations were nice and the ease of renting was great but wasting 90 min of my time in the wrong direction is unacceptableSuzanne T.
Great business and very nice people. That's what I am talking about! Highly recommend!Bianca D.
Customer did not leave a comment.Brian E.
i will always go there when neededEric P.
Customer did not leave a comment.Ryan V.
The online reservation process was painful. No idea where my two online reservations went. Huntingtown made it easier.Mark S.
the personnel at Calvert Auto was great and very helpful thanks go to them!Cliff F.
Customer did not leave a comment.David W.
Uhaul is very expensive.Robin W.
Customer did not leave a comment.Regie H.
Customer did not leave a comment.Brian A.
Customer did not leave a comment.David B.
We have rented Multiple times from this particular location and it is by far the best customer service I have seen! I will definitely recommend them anytimeChristopher M.
The customer service at this location is ALWAYS Top Notch. Every time I need a trailer I do NOT hesitate to call the location and make a reservation. I have never had a problem obtaining a reservation when I call.Larry R.
Customer did not leave a comment.JEFF O.
Customer did not leave a comment.Cynthia H.
All went well, why change?charles C.
Customer did not leave a comment.Paul L.
Staff are very knowledgeable about equipment and check in and out was simple. Highly recommend the location.Leslie H.
Customer did not leave a comment.Warren K.
Nothing else, really. Ray was very helpful since this was my first towing experience, and I had just added the trailer hitch to my Honda van. He gave me advice on how to drive, handling the extra length and watching my speed and gave me more confidence to make the trip safely, which I did.Dave T.
Customer did not leave a comment.Tanya W.
Overall everything was good. The truck bed was completely full of mud and needed to be cleaned before I used it. Also at a certain mile it turns to flat rate. So .79 cents a mile x106 miles is only $84 dollars round. I was charged $100 when I hit 100 miles which should be $79 then a higher rate for over 100 miles. So I paid the price for 124 miles but uses 106.David D.
better softwareSteve H.
Had problems about the drop off. I was told I could go to any unsullied facility and drop the trailer off at no charge. I tried to drop the trailer off at the facility located at Rt 450 and Rt 3 on Bowie Maryland. The person there told me it was an extra cost to drop the trailer there after I was told I could drop the trailer at any facility with no additional charge. I had to re-hook the trailer by my self with no help from the associate and take it another 30 mile and 45 minutes away. What an inconvenienceAllen W.
Friendly and helpful!Jackie E.
Customer did not leave a comment.james L.
Customer did not leave a comment.John H.
It took about 1/2 hour to process the return due to computer issues.Fredrick M.
Customer did not leave a comment.Edward V.
Customer did not leave a comment.Debra M.
Customer did not leave a comment.peter P.
Customer did not leave a comment.Donald R.
Customer did not leave a comment.LUKE M.
Improve your reservation software. I had a confirmed reservation for a 26 foot truck that was canceled by someone or thing- not by me, received no notice, drove 50 miles to pick up this truck only to find out none were available. Luckily Calvert had a smaller truck but I had to make multiple trips. Seriously not likely to use U haul again. YouDonald R.
Customer did not leave a comment.Jarrod T.
Customer did not leave a comment.Jay W.
Customer did not leave a comment.Mike S.
Customer did not leave a comment.Fabio G.
Fast and friendly service, In and out, no problem.MICHAEL G.
The customer service representatives were very helpful and knowledgeable, and were open to answering my many questions.Cheryl B.
Best service i have ever receivedDENNIS M.
Staff was friendly and very accommodatingPamela B. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
We have the largest selection in the industry!