The employee was exceptional. He came right out and offered his assistance with filling the tank with gas and immediately checked it over and finished my transaction. Very friendly and helpful.
Diane C.
Customer Reviews for Cambridge Esso
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy peasy pick-up and return. Worked out perfectly for us.
charles M.The move took longer than I expected and I didn't get back to the location to return the truck until 10-15 minutes after their scheduled closing time. I called ahead and the agent kindly waited for me to return before closing so that I would not be left in a dark country setting. I really appreciated his kindness. Thank you.
KATHERINE B.Van was not available at original location due to prior customer taking key. Had to take larger truck from different location. In addition was charged for dolly that was not there.
Adrian B.The uhaul debit machine was not working, if this was fixed it would help the service people out immensely. The gentleman who served me was Excellent.
William P.The person renting me the Auto Transporter Did not explain the details of my transaction. I wanted to stop at North Bay to visit my sister for a day but he gave me the impression I had to return the unit to a dealer the next day or be charged an additional daily fee. I drove straight home then instead. Only after I talked to a representative on the phone did I find out I had till Wed to get home. I picked the unit up Sat. I was disappointed I didn't get to go to North Bay. Better communication is required.
Larry W.Great service picking up and at the drop off 👏
Aaron R.Equipment was not included when I picked it up, however I was charged for it upon return as it was not there.
SHANYNRENEE B.