Customer Reviews for Canbar Equipment Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Canbar Equipment Inc

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Steven S. on

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Holly T. on

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Richard Q. on

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Maya C. on

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The truck was not clean and replace oil light came on second day but other than that no issues renting from Gilroy location and service was great!

Steven S. on

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Sergio B. on

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Awesome customer service. Check out was a breeze.

Russell S. on

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Kurt O. on

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Michelle W. on

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Deborah O. on

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Was very stressful started in Patterson CA went into U-Haul dealer told her what I needed and when. She had nothing there but would put me into the system I gave her my information saw her supposedly input it she gave me a number to call later that day and they could give me a location for pick up. Called number about 5 hours later and I was not in the system had to give all my information again. Was given a price in Patterson, CA that it would cost $274.00 for 4 days. Also when I called the 1800# given to me . Was told that my pick up would be at 10: am Saturday morning, would cost $274.00 plus tax, that was great but they called me Thursday that I would have to go pick up at Gilroy CA which was 76 miles one way very upsetting cost me more for the trailer also than what was quoted to me which was very upsetting I am on a fixed income. Where Newman was only 9 miles from where I used to live 18 miles round trip vs 150 miles round trip plus I had people to help me load where they were not able to help since I got back later that morning My experience was terrible. Trailer rode well on the back of my pickup I had a good experience dropping it off

FRED G. on

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Customer service could improve.

Mike B. on

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Laura W. on

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Will was awesome

John W. on

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Will is a great help !!

Briana G. on

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TIM T. on

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Picked up truck on Sunday am. Didnt notic smell of beer and cigarettes initially, but after 15 hours of driving, everything in cab smelled like beer and cigarettes. I suggest big fines or better inspections or both The truck itself runs and drives nicely.

James M. on

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I made my reservations online and prepaid. I was forced to sign up to use the 24/7 option. As such I watched the videos on how that process works. I showed up an hour before the place opened and when I attempted to use the 24/7 was advised I had to wait until the place opened and check in. I ordered and prepaid for 24 pads. They apologized and said they only had 12 pads. So i took the 12 but never received a refund for the difference. When I turned the truck in the receipt that was emailed to me later shows that I received 24 pads and turned in 24 pads. That is incorrect I ordered 24 pads, received only 12 pads and turned in those same twelve pads.

VICTORIA O. on

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Not very friendly, customer service sucks. Don’t even acknowledge customers nor ask how can I help. Doesn’t comunícate while you are waiting for them to process the paperwork at all I’m standing there waiting I have to ask her is there anything you need from me, you are not telling me anything?

Michelle R. on

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Sung P. on

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calder K. on

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If uhaul is no longer available at certain location update your website. This is the third time I have reserved a trailer and been notified of no longer available. What is the point of reserving equipment for a certain location if they are not a Uhaul dealer for over a year.

Liyan F. on

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Bert B. on

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The employees were great and I wouldn’t ask for anything more from them.

robert T. on

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nothing the staff was friendly and helpful

charles D. on

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After making reservations, the place of pick up was changed twice.That makes you look like you don’t know what you’re doing. Try to get it right the first time.

George G. on

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The cleaning of the interior windshield. The alignment seem to be off. Over all very good experiance.

Marianne T. on

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Great location

Brandon R. on

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Nothing, the younger gentlemen working both Saturday and Sunday was on top of it and super helpful. The other lady on Saturday was equally as helpful and I’d rent from this location in a minute.

Todd P. on

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Staff is excellent, and very helpful and knowledgeable. Top notch location. Sincerely wish we had been able to have our UBox delivered to this location instead of 30+ miles from our home.

Tony B. on

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john A. on

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Cuong N. on

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Candido D. on

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