Customer Reviews for C&P Tire and Lube
(U-Haul Neighborhood Dealer)

104 reviews

2330 E Madison Ave   Bastrop, LA 71220

(318) 239-4000

Location Hours

  • Mon-Tue: 8 am - 5 pm
  • Wed: 8 am - 4 pm
  • Thur-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(318) 239-4000

2330 E Madison Ave
Bastrop, LA 71220

Services at this Location:

Location Hours

  • Mon-Tue: 8 am - 5 pm
  • Wed: 8 am - 4 pm
  • Thur-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very friendly

SHEILA C. 
Rating:
4.0

There was no spare tire

GARY B. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Natallya R. 
Rating:
1.0

We picked the truck up had grease in seats. Mud in truck and truck appeared to have been stuck.

Scott H. 
Rating:
1.0

I was suppose to get $20 back at return and they refused without an explanation

NICHOLAS G. 
Rating:
5.0

We had excellent customer service.

Ashley B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
1.0

It took two hours to finally get our truck. Got there at 11 since it said truck would be ready. Took 55 minutes to get the initial check in done over the phone. At 5 til 12 (our reservation time) came up on the phone that it was shut down for planned maintenance. Took another hour to finally get truck. NO dolly included.

James Keith P. 
Rating:
3.0

Customer did not leave a comment.

Susan H. 
Rating:
5.0

Customer did not leave a comment.

Patsy D. 
Rating:
1.0

When I scheduled the service I was told by the owner that tax was included on the total that was quoted. This was a lie. When I returned the trailer too madisonville, TN instead of Maryville, TN I had to call the 1-800 number to request the change. I was told by the owner if he "clicked the option" on his computer, I wouldn't have to do anything besides return to closest location.

Steven D. 
Rating:
5.0

Everyone was really nice!

SYDNEY J. 
Rating:
4.0

The people were courteous and helpful! I will use there service again!

CLARENCE L. 
Rating:
4.0

Customer did not leave a comment.

Teresa F. 
Rating:
5.0

Customer did not leave a comment.

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

fanta H. 
Rating:
5.0

Customer did not leave a comment.

DEANDRE M. 
Rating:
4.0

Customer did not leave a comment.

Cliff A. 
Rating:
5.0

Customer did not leave a comment.

Howard H. 
Rating:
3.0

Customer did not leave a comment.

RYAN E. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Excellent service

Randall C. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Customer did not leave a comment.

ina M. 
Rating:
5.0

very nice was waited on fast and out of there

doug O. 
Rating:
5.0

Customer did not leave a comment.

CORNELL H. 
Rating:
5.0

Customer did not leave a comment.

everett P. 
Rating:
3.0

The Air conditioner did not work, over 100 degrees, almost burned up

Brenda H. 
Rating:
3.0

WARES MY REFUND FOR THE DEPOSIT

DAVID P. 
Rating:
5.0

have more 6ft.by 12ft. trailers avail.

Jesse P. 
Rating:
5.0

Customer did not leave a comment.

Tara S. 
Rating:
5.0

Customer did not leave a comment.

kanette W. 
Rating:
5.0

No complaints,just keep doing what you do and again,I Thank You.

tasha W. 
Rating:
5.0

Customer did not leave a comment.

Marolyn G. 
Rating:
5.0

Customer did not leave a comment.

Rochelle W. 
Rating:
5.0

Customer did not leave a comment.

alice B. 
Rating:
4.0

Customer did not leave a comment.

Gale K. 
Rating:
5.0

Customer did not leave a comment.

Heather M. 
Rating:
5.0

Customer did not leave a comment.

Billie C. 
Rating:
5.0

Fast and friendly service. All my questions were answered. Will definitely use this location for my next rental.

Clarke W. 
Rating:
4.0

Customer did not leave a comment.

Joseph B. 
Rating:
4.0

Customer did not leave a comment.

Jonathan Y. 
Rating:
5.0

Customer did not leave a comment.

Angela B. 
Rating:
5.0

Customer did not leave a comment.

Perry Y. 
Rating:
5.0

Fast and friendly service

Brian B. 
Rating:
5.0

Great service.

daniel W. 
Rating:
5.0

Customer did not leave a comment.

tommie P. 
Rating:
5.0

Very professional service. The manager hooked me up to the trailer in the rain without hesitation. I am a repeat customer and I drive a extra 20 minutes from my home to do business with this location.

Allen N. 
Rating:
5.0

Customer did not leave a comment.

Rodney B. 
Rating:
5.0

Customer did not leave a comment.

Garrett M. 
Rating:
5.0

The guys here are super helpful. I would highly recommend this Uhaul company. I was pulling a truck on the truck hauler over 5 hours and was nervous, they answered all my questions. Thanks guys!!! Trip went smoothly.

MACKENZIE P. 
Rating:
5.0

Customer did not leave a comment.

Perry F. 
Rating:
5.0

Customer did not leave a comment.

jamie K. 
Rating:
5.0

Lance In Bastrop , La U-Haul (C&C tire andLube) went above & beyond to make sure everything was accurate & ready for the road when I returned he was also very friendly , & concerned about the move. Very good people to rent from. I'd recommend anyone????????

Sa'Shay H. 
Rating:
4.0

Have the truck at the location I ordered it from a month earlier ... I didn't request Bastrop and had to go 30 miles out of my way to - next time I will check other competitors

Brad M. 
Rating:
5.0

Customer did not leave a comment.

robert G. 
Rating:
4.0

Customer did not leave a comment.

Gregory C. 
Rating:
5.0

Due to thunderstroms in our area, we returned the trailer approx. 2 hours after our original pickup time & were charged a late fee that, as noted in our previous comment, we were not briefed about during our pickup in PA.

David B. 
Rating:
4.0

Customer did not leave a comment.

veronica S. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
4.0

It was a good experience

Anthony S. 
Rating:
5.0

Great guy

gergory F. 
Rating:
5.0

Customer did not leave a comment.

Sheila M. 
Rating:
4.0

Customer did not leave a comment.

BEVERLY T. 
Rating:
5.0

Make sure trailer lights are secured properly. This particular trailer had an inoperable and damaged left taillight. and fender. I only used it for a short distance, so it wasn't a problem for me at all. Great service at C&C and I would be happy doing business with them again. Daniel Mott Bastrop, LA

Daniel M. 
Rating:
3.0

We were suppose to pick up in Columbia, La. We got a call to pick up in Ruston. When we got to Ruston, there was no truck available. We were eventually sent to Bastrop. This is such a shame since we booked a 26 ft. 2 weeks prior to our move. If we have to move again, I would not use U-Haul.

KATHY L. 
Rating:
5.0

Customer did not leave a comment.

Jena L. 
Rating:
5.0

Nothing everything was great

Stacey C. 
Rating:
3.0

Customer did not leave a comment.

Brian E. 
Rating:
5.0

Customer did not leave a comment.

Cheyenne F. 
Rating:
5.0

Customer did not leave a comment.

BRIDGET M. 
Rating:
5.0

Customer did not leave a comment.

Beth S. 
Rating:
2.0

Turned in trailer 5155L on June 10. Trailer was not checked in & sat on lot for a week before being checked in. We were charged over due fees over due fees as if turned in June 16th. Drop location could not figure out problem but our Uhaul rep in Florida figures it out in seconds. We need these charges removed from our credit card.

Patrick W. 
Rating:
3.0

Customer did not leave a comment.

Kent N. 
Rating:
5.0

Nothing

MARTHA S. 
Rating:
5.0

Service was great at this location, everything explained.

Marsha H. 
Rating:
5.0

Customer did not leave a comment.

billy E. 
Rating:
5.0

After being inconvenienced and making a blank trip to Ruston to pick up a truck because they didn't have any available... the Bastrop location was very helping but I don't think I will be using uhaul anymore

Danielle T. 
Rating:
2.0

Have the person at Uhaul unhook the trailer.

Stanley L. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
3.0

N/A

Joycelyn H. 
Rating:
1.0

Customer did not leave a comment.

Kerry C. 
Rating:
5.0

Customer did not leave a comment.

RICKY M. 
Rating:
2.0

Was not friendly at all did not come outside just told me where to drop the trailer with an attitude.

Mickey C. 
Rating:
5.0

Customer did not leave a comment.

vickie H. 
Rating:
3.0

Customer did not leave a comment.

Karen L. 
Rating:
2.0

first, I was notified the day before that the only rental "available" was 30 miles north of my original pick up location. I call BS. There are 20 listed locations in the Monroe/West Monroe area. So I have to pass all these locations coming from Shreveport to Monroe. I then have to drive 30 more miles north to Bastrop to pick up a filthy truck that had bugs all over windshield, been smoked in and still had trash in back. I preordered truck with no insurance selected, but got charged $28 for it anyway. The lady from where I was supposed to pick up informed me she would allow me 50 extra miles for the inconvenience but I was only allowed 25. 30 miles but only allowed 25 = another screwing

Chris S. 
Rating:
1.0

Customer did not leave a comment.

john P. 
Rating:
4.0

Customer did not leave a comment.

James T. 
Rating:
4.0

Customer did not leave a comment.

Lois C. 
Rating:
5.0

Everything was great..

Stacy T. 
Rating:
5.0

Customer did not leave a comment.

Francis F. 
Rating:
5.0

Everyone was amazing. If I ever need another Uhaul ill alwayd go to this location.

Kaela B. 
Rating:
5.0

Customer did not leave a comment.

ken P. 
Rating:
4.0

Customer did not leave a comment.

Melva P. 
Rating:
4.0

Customer did not leave a comment.

James B. 
No reviews have been submitted for this location.

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