Gerard S.
Tie down strap on left side was cut.
Customer Reviews for Cane Creek Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Cane Creek Storage
Lance B.
Excellent customer service. Very easy to rent and return.
STEVEN B.
Quick and easy, nice people
Tracy S.
The only bad part of my destination experience was with the moving help I lined up through U-Haul's site - Ample Operations. Despite multiple attempts to reach them via phone, e-mail and text, they never responded and didn't show up at the agreed upon time. Instead I had to leave the truck loaded overnight and get alternate moving the help the next morning.Please let Ample Operations know that is not acceptable if they are going to be your partner!
ROBERT W.
Lisa was very helpful
JEFFREY C.
Knew her stuff. Got me ready pretty quick
KRYSTAL M.
Just overall disappointed in the whole experience.. she wasnt very friendly didnt explain all these extra charges and changes she made to my original order.. and when I came 15 min before posted close time no one was there so i could close it out properly. . Plus How disgustingly expensive 165 dollars for 6 hours..
BARBARA J.
nothing to improve. Way above average customer service and accommodating. Great experience.
KELLY L.
True professional staff
LEANNE P.
The woman in the office was very unprofessional. She was rude and ignored everything you said. She hooked us up to our first dolly and had to unhook and find another dolly. The tail lights were dangling from the first one and she got a pissy attitude like it was our fault. And she had another customer that was there “trying†to talk to her,and she blatantly ignored him too. You don't have to worry about me using uhaul if this is the kind of business you are running.
WILLIAM L.
Lisa took care to make sure we had the right vehicle and the miles we needed to get to our location without going over on miles.
TIMOTHY M.
We were scheduled to pick up the van at 7:30 am, The van wasn't made ready for us to pick up. Someone finally showed up about 10 minutes after nine, the woman who works there told us she forgot to set it up for us to pick up. We waited an hour and a half not being able to reach anyone by phone. This service is unacceptable.
William T.
Excellent service! Very satisfied. Associate hooked up trailer and checked to make sure everything was in working order.
EMMA L.
I rented a small truck, had it 9 hours, moved a washing machine, round trip 110 miles, dirty windshield and sticky steering wheel. it cost me $147.00. I have always used this company but for these prices I will look else where next time and use them if possible. The employee was a hoot, good worker.
Juli S.
Locking mechanism on trailer was pretty rusted. Trailer was clean however. It worked well and the employee was quick to take care of hitching it up properly. No issues there. Would have appreciated if employee wore a mask as I did.
Jason W.
Great customer service and will use this location always
Kelly T.
The lady knew what she was doing. She was just on the phone excessively long, like 20 minutes, before she could even greet or help us. The office was cluttered and not really very clean.
ANITA J.
the lady was very nice an pleasant to deal with...
KELLY D.
I had a great and easy experience renting the uhaul. Lisa was amazing. If I ever move again I will certainly go back to her.
WILLIAM D.
We rented the U-Haul but were not allowed to return it to another location, so we had to pay more in mileage because we had to bring it back to this location. I feel like they should have cut some of the mileage they charged us for.
James F.
Had some issues with the website during check in, these resulted in me wasting 20 minutes to get customer service on the phone. But this is no fault of the pickup facility itself. The staff was amazing and explained the process prior to pickup! Very very satisfied!
PAYTON N.
This location has very kind and helpful employees.
David J.
Computer system had problems
Francisca B.
Continue to give good service with a smile
earl L.
Pay for the rental!
Susan R.
Lisa is great! She always takes great care of us!
Gary P.
LISA IS THRE BEST I HAVE BEEN WORKING WITH HER FOR 9 YERAS AND NEVER A PROBLEM ,UHAUL SHOULD RECOGNIZE SUCH GREAT HELP...
Michael T.
Lisa was very helpful
Brian M.
Lisa was very helpful. Thank you
krystal P.
Make sure the reservation is right and in the location you wanted prices could be a lil better as well I don't know why we r paying for mileage when we r renting the truck already plus replace the gas we used
Gary P.
I have been working with Lisa 7 years and never had any problem ! Thanks
Wendy E.
Lisa is fabulous!!
David W.
Pick up was awful but drop off was excellent!!
Barron M.
Lady at Cane Creek was very helpful and attentive to equipment condition
Elizabeth T.
Lisa was wonderful!
Celita C.
Very convenient!!
William S.
Customer service was awesome Thanks again
Joreen C.
Just wanted to say that Rhonda was wonderful, great customer service.
Peggy W.
They could not accept my debit card as payment. I ended up paying cash. I have to wait for a refund. They don't tell you this when you registering.
Chloe H.
Everything was great! I can't remember the name of the woman who helped us, but she was very kind and patient and explained everything to us very well!
Brenda E.
Just overall customer service especially from Lisa.
Adrian P.
It is inappropriate that customers should wait for the sales agent because she was still having her cigarette outside. The truck I rented smelled so bad. From flooring to seats to dashboard, there's a lot of dog hairs. We can't closed the windows coz the smell is too much to handle. Instead of using the truck for 4 hours, after the first drive to load our stuff, we had decided to returned it right away coz we can't take it. We ended up using our SUV instead. Sorry but that was really a bad experience.
Jessica H.
The truck was in great shape and the staff was extremely helpful and informative!
larry A.
Neat with a friendly attentive staff.
Edward W.
I used the after hours drop box which took a few minutes to complete but it was fairly easy and uncomplicated.
Henry G.
Have a listing of automobiles which are not tow able.
larry A.
Excellent service, friendly, helpful staff.
larry A.
Nothing really!
BILLIE JO R.
Everything was nicely handled. Your agents are very likable and helpful.
larry A.
Nothing, the people and service were great!
Roy S.
great service and very nice staff
JAMES M.
Two trucks - two reviews: Need a Super-Star category for 5+. Lisa in Dahlonega Cane Creek Mini Storage is a Logistics Jedi Master. Thursday before the Memorial Day weekend, I needed two 26' One-Way trucks for the next Monday / Tuesday and by Saturday, she had three on the lot. I got two new trucks for my trip to Montana. Did I mention she can move Georgia mountains to get her customers what they need? Lisa is one of the "hidden nuggets" of gold in Dahlonega, GA.
JAMES M.
Lisa in Dahlonega Cane Creek Mini Storage is a Logistics Jedi Master. Thursday before the Memorial Day weekend, I needed two 26' One-Way trucks for the next Monday / Tuesday and by Saturday, she had three on the lot. I got two new trucks for my trip to Montana. Did I mention she can move Georgia mountains to get her customers what they need? Lisa is one of the "hidden nuggets" of gold in Dahlonega, GA.
William R.
Wonderful! Friendly, efficient customer zervice!
PEGGY S.
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First Impressions
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Very easy to work with and would recommend them for storage needs!
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