Customer Reviews for Cane Creek Storage
(U-Haul Neighborhood Dealer)

374 reviews

2099 Hwy 19 N   Dahlonega, GA 30533

(706) 867-8638

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(706) 867-8638

2099 Hwy 19 N
Dahlonega, GA 30533

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

William K.  |  Overall Experience 
Rating:
5.0

Trailer hitch was overpriced but that's pretty much it

IVAN B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
1.0

You charged me the last day for her checking it in late I want a refund on that before I consult my bank!

LEROY M. 
Rating:
5.0

Very nice people and easy to rent. Thanks.

ROY S. 
Rating:
3.0

I only needed same day local. I was asked how many miles I needed, and I figured 30. Since one-way includes mileage in the price, I thought that it was the same as local. Otherwise, if you are paying for mileage why even bring up mileage as a question. Then, when I got my bill, I found out that I was paying.79 a mile in addition to the rental fee for having the truck only 6 1/2 hours. It feels like a bait and switch to me. Because I really believed that anything above 30 miles I would be paying.79 a mile. Not the rental plus.79 a mile.

Marian C. 
Rating:
5.0

I never saw anybody as returned when they were closed.

MARTHA T. 
Rating:
5.0

The email notifications with pick up and drop off dates didn't match the online reservation system from the dealers . I made my reservation at one location and picked up from another . I received multiple email notifications with wrong dates .

RICHARD F. 
Rating:
4.0

The owner was wonderful!! Personable and friendly. She did not know how to hook the auto transport up however. I got home to load my vehicle and it came completely unhooked. I did not call and talk with her about it.

AMANDA W. 
Rating:
5.0

Customer did not leave a comment.

Richard I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATIE G. 
Rating:
5.0

Customer did not leave a comment.

DANIEL ELMER S. 
Rating:
5.0

Customer did not leave a comment.

Don M.  |  Overall Experience 
Rating:
5.0

Amanda was a huge help to my Mother and I in the emergency of having to move and relocate my Mother. She provided to us fast, friendly and reliable cus4 service. If at anytime I may need to rent a Uhaul in the future I most definitely will be contacting Amanda at Cranes storage and Uhaul. Thank you for everything that you provided to make this move possible and stress free. I most definitely will recommend your business to everyone that I know in future. I rate everything with a 5 star!!! Thank you Amy Copeland and Sybil Croy

AMY C. 
Rating:
5.0

Customer did not leave a comment.

Steve F. 
Rating:
5.0

Too expensive. The location is fine.

NOAH H. 
Rating:
5.0

Customer did not leave a comment.

DONALD W. 
Rating:
5.0

Customer did not leave a comment.

STANTON H. 
Rating:
5.0

Great customer service

DAVID S. 
Rating:
5.0

quick and easy to get in and out

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN N. 
Rating:
5.0

Keep Amanda as the customer service rep.

DUDLEY O. 
Rating:
5.0

This is the best uhaul location I have ever used

Frank N. 
Rating:
5.0

Outstanding service

Thomas B. 
Rating:
5.0

I understand policy but if you go two days into the next month and turn in your keys they should work with you and pro rate it. But that is on me

bjorn s.  |  Overall Experience 
Rating:
5.0

Amanda is amazing - Very helpful. I would go out of my way to use this facility because of her.

Lisa B.  |  Overall Experience 
Rating:
5.0

Amanda in the office went above and beyond to help. Extremely helpful in every way!

Lisa B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gregory C. 
Rating:
5.0

Tie down strap on left side was cut.

Gerard S. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL S. 
Rating:
5.0

Excellent customer service. Very easy to rent and return.

Lance B. 
Rating:
5.0

Quick and easy, nice people

STEVEN B. 
Rating:
5.0

The only bad part of my destination experience was with the moving help I lined up through U-Haul's site - Ample Operations. Despite multiple attempts to reach them via phone, e-mail and text, they never responded and didn't show up at the agreed upon time. Instead I had to leave the truck loaded overnight and get alternate moving the help the next morning.Please let Ample Operations know that is not acceptable if they are going to be your partner!

Tracy S. 
Rating:
4.0

Customer did not leave a comment.

Bobby G. 
Rating:
5.0

Lisa was very helpful

ROBERT W. 
Rating:
5.0

Knew her stuff. Got me ready pretty quick

JEFFREY C. 
Rating:
1.0

Just overall disappointed in the whole experience.. she wasnt very friendly didnt explain all these extra charges and changes she made to my original order.. and when I came 15 min before posted close time no one was there so i could close it out properly. . Plus How disgustingly expensive 165 dollars for 6 hours..

KRYSTAL M. 
Rating:
5.0

nothing to improve. Way above average customer service and accommodating. Great experience.

BARBARA J. 
Rating:
5.0

Customer did not leave a comment.

STEVE C. 
Rating:
3.0

Customer did not leave a comment.

JOSHUA E. 
Rating:
5.0

True professional staff

KELLY L. 
Rating:
1.0

The woman in the office was very unprofessional. She was rude and ignored everything you said. She hooked us up to our first dolly and had to unhook and find another dolly. The tail lights were dangling from the first one and she got a pissy attitude like it was our fault. And she had another customer that was there “trying” to talk to her,and she blatantly ignored him too. You don't have to worry about me using uhaul if this is the kind of business you are running.

LEANNE P. 
Rating:
4.0

Lisa took care to make sure we had the right vehicle and the miles we needed to get to our location without going over on miles.

WILLIAM L. 
Rating:
1.0

We were scheduled to pick up the van at 7:30 am, The van wasn't made ready for us to pick up. Someone finally showed up about 10 minutes after nine, the woman who works there told us she forgot to set it up for us to pick up. We waited an hour and a half not being able to reach anyone by phone. This service is unacceptable.

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

Phillip T. 
Rating:
5.0

Customer did not leave a comment.

Julie D. 
Rating:
5.0

Customer did not leave a comment.

STANTON H. 
Rating:
5.0

Excellent service! Very satisfied. Associate hooked up trailer and checked to make sure everything was in working order.

William T. 
Rating:
3.0

I rented a small truck, had it 9 hours, moved a washing machine, round trip 110 miles, dirty windshield and sticky steering wheel. it cost me $147.00. I have always used this company but for these prices I will look else where next time and use them if possible. The employee was a hoot, good worker.

EMMA L. 
Rating:
5.0

Customer did not leave a comment.

EDWARD W. 
Rating:
4.0

Locking mechanism on trailer was pretty rusted. Trailer was clean however. It worked well and the employee was quick to take care of hitching it up properly. No issues there. Would have appreciated if employee wore a mask as I did.

Juli S. 
Rating:
5.0

Great customer service and will use this location always

Jason W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

LW P. 
Rating:
5.0

Customer did not leave a comment.

Steven A. 
Rating:
3.0

The lady knew what she was doing. She was just on the phone excessively long, like 20 minutes, before she could even greet or help us. The office was cluttered and not really very clean.

Kelly T. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

the lady was very nice an pleasant to deal with...

ANITA J. 
Rating:
4.0

Customer did not leave a comment.

JEANNE M. 
Rating:
5.0

I had a great and easy experience renting the uhaul. Lisa was amazing. If I ever move again I will certainly go back to her.

KELLY D. 
Rating:
3.0

We rented the U-Haul but were not allowed to return it to another location, so we had to pay more in mileage because we had to bring it back to this location. I feel like they should have cut some of the mileage they charged us for.

WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

CARL T. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Had some issues with the website during check in, these resulted in me wasting 20 minutes to get customer service on the phone. But this is no fault of the pickup facility itself. The staff was amazing and explained the process prior to pickup! Very very satisfied!

James F. 
Rating:
5.0

Customer did not leave a comment.

GREGORY M. 
Rating:
4.0

Customer did not leave a comment.

Kenneth C. 
Rating:
5.0

This location has very kind and helpful employees.

PAYTON N. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

JOE C. 
Rating:
4.0

Computer system had problems

David J. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Continue to give good service with a smile

Francisca B. 
Rating:
5.0

Pay for the rental!

earl L. 
Rating:
5.0

Customer did not leave a comment.

Amanda S. 
Rating:
5.0

Lisa is great! She always takes great care of us!

Susan R. 
Rating:
5.0

LISA IS THRE BEST I HAVE BEEN WORKING WITH HER FOR 9 YERAS AND NEVER A PROBLEM ,UHAUL SHOULD RECOGNIZE SUCH GREAT HELP...

Gary P. 
Rating:
5.0

Lisa was very helpful

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Johnny F. 
Rating:
5.0

Customer did not leave a comment.

carla B. 
Rating:
4.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Lisa was very helpful. Thank you

Brian M. 
Rating:
5.0

Customer did not leave a comment.

carla B. 
Rating:
3.0

Make sure the reservation is right and in the location you wanted prices could be a lil better as well I don't know why we r paying for mileage when we r renting the truck already plus replace the gas we used

krystal P. 
Rating:
2.0

Customer did not leave a comment.

Jessi C. 
Rating:
5.0

I have been working with Lisa 7 years and never had any problem ! Thanks

Gary P. 
Rating:
5.0

Lisa is fabulous!!

Wendy E. 
Rating:
5.0

Customer did not leave a comment.

Dennis A. 
Rating:
5.0

Customer did not leave a comment.

Kerry M. 
Rating:
5.0

Customer did not leave a comment.

Claudia E. 
Rating:
5.0

Customer did not leave a comment.

Jonathan M. 
Rating:
4.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

Lesha P. 
Rating:
5.0

Pick up was awful but drop off was excellent!!

David W. 
Rating:
5.0

Lady at Cane Creek was very helpful and attentive to equipment condition

Barron M. 
Rating:
5.0

Lisa was wonderful!

Elizabeth T. 
Rating:
5.0

Very convenient!!

Celita C. 
Rating:
5.0

Customer did not leave a comment.

Russell W. 
Rating:
5.0

Customer did not leave a comment.

DATHAN H. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer service was awesome Thanks again

William S. 
Rating:
5.0

Just wanted to say that Rhonda was wonderful, great customer service.

Joreen C. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

Jason H. 
Rating:
5.0

Customer did not leave a comment.

Debra F. 
Rating:
2.0

They could not accept my debit card as payment. I ended up paying cash. I have to wait for a refund. They don't tell you this when you registering.

Peggy W. 
No reviews have been submitted for this location.

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