Customer Reviews for Capitol File Keepers Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Capitol File Keepers Storage

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tim e. on

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Super service! Thank you!

Michael F. on

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Customer did not leave a comment.

John V. on

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Great experience! Mike and Allison were beyond helpful! They went out of their way to make the process simple and easy. I highly recommend these folks for your storage needs!

John V. on

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Capital file keepers storage is an excellent business. The staff was friendly and helpful and the whole experience was great. Highly reccomend!

Maria K. on

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Horrible experience with Uhaul. Assigned us 4 boxes in the system instead of the two we used. Could not fix it. The mover we contracted through Uhaul never showed up which put us in a bind to find someone to pick up our uboxes that were 100 miles away from our new home two days before Thanksgiving. Our dealing with Uhaul was a nightmare. The only help we received was from the kind receptionist at the winchester location who tried all day to resolve the problem (she could not) and our new neighbors who personally drove the 100 miles to go get our uboxes.

Randy F. on

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mary f. on

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john g. on

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truck was not swept out customer service was unorderly and not organized

Sharon W. on

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Javier R. on

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This location was closed on Saturday the 13th when I returned the uhaul truck also closed on Sunday the 14th. They were open on Monday the 15th. There was a lady and gentleman that really didnt even know what they were doing. The reason I went to that location on Monday the 15th was because I spoke with Twanda Uhaul rep on Monday the 15th because she said the truck was not returned yet. I told her I live about 2 miles away from location and I will go over there. She also gave me ref #1671641. I spoke with Allison at Capital was not helpful at all. After all this and she was probably the lady that was at the location on Monday the 15th she called me today the 16th for my discover credit card security code so they can charge me an extra day because the uhaul truck was suppose to be returned on Friday the 12th. I explain to her that I am waiting to hear back from the General Manager for Uhaul because the weather was horrible rain ice snow on Thur the 11th that I could not use the uhaul truck. So I called Fri the 12th and explain this issue for a free extra day. Still waiting for Manager to call me.

Ed H. on

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Karen F. on

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Very friendly

deborah f. on

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The office was a mess, but the people there were great. Very helpful and efficient despite the disarray!!