No dolly in the truck and the back was open
susan B
A&A Chapin
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chapin, IL 62628
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very precise Check-In and Check-Out process for each client's protection (to prevent fraudulant claims and charges) Love it! Also very well maintained! Will definitely consider same location for next time. Very happy!
Matthew BNot a thing.
scott kThe truck was very dirty not clean at all in cargo area mud and yard debris and food had to clean before could use. The original reservation truck was given to someone else a day before pick up rerouted to truck pick up in Chapin which was further away and very bad inconvenience. The truck was leaking something fluid and the ride was very uncomfortable and loud. We was very unsatisfied with the uhaul experience and lack of customer consideration in the process by rerouting last minute and not adjust mileage to better suit the situation.
robert rThe site needs to check their trailers some times. The trailer had leaves 🍃 inside plus five bolt or river heads that came off of the trailer somewhere. I would have not taken this trailer but it was the only one on the lot and I was already crunched for time. I could not get the latch open at the location and had to use a long lever to open it at my shop. I sprayed the whole thing with WD40 and had no problems opening it the rest of the time I had it. The floor felt weak in one spot like it had had something very heavy placed on it that (maybe) what sheared the bolt heads. Lady checking me out is very pleasant but again, I think they need to inventory their trailers sometimes.
Rodney A