Customer Reviews for Car Source LLC
(U-Haul Neighborhood Dealer)

56 reviews

1018 Dickerson Pike   Nashville, TN 37207
(One block North of Trinity Lane next door to Piggly Wiggly)

(615) 290-5314

Location Hours

  • Mon-Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 8/17/2022 - 8/31/2022: Closed

Services at this Location:

Contact Us

(615) 290-5314

1018 Dickerson Pike
Nashville, TN 37207
(One block North of Trinity Lane next door to Piggly Wiggly)

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 8/17/2022 - 8/31/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

They put the trailer on without the electrical hook up. Sent me to a second location around the corner, still wasn't able to put it on. Left me with a trailer, didn't take it off, wasn't technically allowed to drive it without lights. Then, had to drive 30 minutes the next morning with the non-hooked up trailer, and the men said they couldn't touch the trailer so we had to use a car jack to support and lift the trailer ourselves so that they could do the electrical hookup. We were left in so many bad situations despite our U-Haul reservation, and U-Haul should have helped us and not ditched us.

Janey E. 
Rating:
1.0

I was told this was a 24 hour drop off. When I showed up to drop off before my 830a drop off deadline. The gate was was closed and locked. It was my first day on a new job and I wad almost late because I had to figure out how to drop the truck off. I still haven't got a callback I asked for when I left a message to ensure the truck was returned on time and safely.

Gibran D. 
Rating:
5.0

Again, perfect. Very friendly and helpful.

Jeffrey G. 
Rating:
3.0

I did not check the interior. Included in this very small trailer was a dolly which was not supposed to be included and took up way too much space.

SANDRA M. 
Rating:
3.0

Customer did not leave a comment.

Wendell P. 
Rating:
1.0

Got a call when I was just arriving to pick up the trailer saying he had a flat and wouldn't be meeing me. Said take a picture of the hookup when you attach the trailer to your car. Then some random due showed up and tried hooking it up for me (I know how to do it myself and have done it many many times). In doing so, he pushed the trailer into the fender of my SUV and scratched it.

Steve M. 
Rating:
3.0

Customer did not leave a comment.

Kayley G. 
Rating:
5.0

Customer did not leave a comment.

Clydja O. 
Rating:
1.0

The place was not even open, it looks like a shady small used car lot. One tiny box truck was in the lot. No key dropbox and business was not open during business hours. I was forced to take photos and put key thru a loose storm door glass window and hope for the best. No one picked up the phone either when calling the business. And uhaul 1-800 number was of no help. Said waiting time was 20-24mins. Almost missed my flight dropping of the truck with all the delays. Why is this rental not posted on my account that I even rented it and returned it??? Its like I never did yet the money was taken out of my account?

JUDY ANN N. 
Rating:
3.0

I was told verbally while in the process of moving that updating my drop off would come at no extra charge. Which was a lie. But it was only 48$ So not worth the fuss.

Clydja O. 
Rating:
2.0

Truck cab and box was not that clean Also this was not the location I was originally confirmed for pickup.

Robert R. 
Rating:
5.0

Customer did not leave a comment.

CYRUS S. 
Rating:
3.0

Customer did not leave a comment.

James G. 
Rating:
1.0

This location tries to charge extra pricing and doesn't explain why also they don't submit accurate information on the forms. Will never return here again.

jekeya H. 
Rating:
5.0

Great service Thank you!

cony G. 
Rating:
1.0

No drop off box for keys after hours of business

Samuel N. 
Rating:
4.0

Customer did not leave a comment.

Harold B. 
Rating:
4.0

Customer did not leave a comment.

jerry M. 
Rating:
3.0

The inside back of the truck was covered in dried mud. It looked like someone had tried to clean it out while it was raining and smeared it all over the back of the truck.

Amanda T. 
Rating:
4.0

Customer did not leave a comment.

Rayvyn F. 
Rating:
3.0

Did not receive close-out recipe.

ZACHARY D. 
Rating:
5.0

Customer did not leave a comment.

kymille F. 
Rating:
1.0

Its a rip off taking people money after they already paid in full and then charging them for things they didnt recieve..also they don't want to give you your money that was took on their mistake of communication..

Deshanda P. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Nothing at all. Customer service was very professional and I was completely satisfied.

tiffany J. 
Rating:
5.0

Customer did not leave a comment.

kileigh H. 
Rating:
1.0

Customer did not leave a comment.

LILIA F. 
Rating:
5.0

Customer did not leave a comment.

Rita B. 
Rating:
5.0

Customer did not leave a comment.

Geovanni C. 
Rating:
5.0

Customer did not leave a comment.

Dan S. 
Rating:
5.0

Customer did not leave a comment.

nancy W. 
Rating:
5.0

Customer did not leave a comment.

RAY D. 
Rating:
3.0

Customer did not leave a comment.

Wilson J. 
Rating:
1.0

I picked up the truck and it only had a quarter tank of gas. Additionally, there were smashed ornaments in the back. I asked him what time he closed and he said 1pm and that I have to return the truck to a different location. He never once said that by returning it somewhere else I would have to pay an arm and a leg.

Lauren E. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
4.0

Customer did not leave a comment.

RAY D. 
Rating:
5.0

Customer did not leave a comment.

Lynda S. 
Rating:
5.0

Na

Jessica L. 
Rating:
5.0

Customer did not leave a comment.

Taylor B. 
Rating:
5.0

GREAT guy and family!! Everyone was kind and professional.

Jamie J. 
Rating:
5.0

Customer did not leave a comment.

Arthur T. 
Rating:
5.0

Friendly! Gave me a courtesy call. Explained everything!

Yeama M. 
Rating:
3.0

Very professional! Juan is easy on the eyes too!

Ashley B. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA C. 
Rating:
3.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Rob W. 
Rating:
3.0

Customer did not leave a comment.

Keith S. 
Rating:
4.0

The gentleman was very nice and personable. Helpful, efficient, and professional.

Blake H. 
Rating:
4.0

Customer did not leave a comment.

RICHARD K. 
Rating:
5.0

The gentleman working was excellent. Very friendly and very helpful. I would definitely go back to this location.

Charles A. 
Rating:
4.0

Great customer service and professional

vicki P. 
Rating:
3.0

Customer did not leave a comment.

ANA S. 
Rating:
4.0

Customer did not leave a comment.

CAROL S. 
Rating:
3.0

The employee was very helpful and professional, but the location was very inconvenient for us, and didn't open until 9am on a Saturday (we had movers scheduled to come at 9, b/c our regular pickup location opens at 7am).

JILLIAN H. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
5.0

I had a horrible experience at the u haul on Annex in Nashville. HORRIBLE. The guy at car source was awesome. I had a much better visit at this location. Super nice guy.

elizabeth N. 
No reviews have been submitted for this location.

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