Customer Reviews for Carpet 4 Less

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Carpet 4 Less

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Luis C.
Rating:

👍🏻

ANGEL O.
Rating:

Customer did not leave a comment.

Christopher C.
Rating:

Customer did not leave a comment.

Armando G.
Rating:

Not only did they not having the truck I rented the one I got was dirty and had used PPE materials in it. I was charged for items I did not get and the owner was extremely unorganized. I don't want to have further contact with this place so much so that I don't even care about getting back my money for the moving items I was charged for and did not receive.

Joseph T.
Rating:

Customer did not leave a comment.

Alan S.
Rating:

The inside of the truck was not as clean and uHaul changed my reservation last minute. Also , gas was not filled to what was expected

Gary M.
Rating:

Convenient to my home, welcomed me pleasantly, ????

Ricardo G.
Rating:

The establishment is quite terrible Customer service sucked Very disappointed

Rosa C.
Rating:

Angelo was quick & has great customer service skills!

Fernando S.
Rating:

Customer did not leave a comment.

Yvette N.
Rating:

Customer did not leave a comment.

norma M.
Rating:

Customer did not leave a comment.

John B.
Rating:

Nothing it was a great experience. Thank you

Jorge B.
Rating:

Na

Rudy V.
Rating:

Customer did not leave a comment.

Enlong C.
Rating:

Customer did not leave a comment.

Gerardo V.
Rating:

Great customer service and very friendly, was in an out in less than 3 minutes.

sheila M.
Rating:

I was told by uhaul's agent that I would be able to do an after hour drop off as this location closes at around 4 pm. Arrived at location around after 6pm and realized it was locked with no access to leaving truck. After waiting on hold for almost 20 minutes, my son in law called on his phone, the agent apologized for misinformation and gave him another location's address approximately 5 miles away. To be honest, I was too tired and decided to go to location I picked up the truck from this morning to return. Agent added insurance without my authorization and thankfully the place I picked up and dropped off was able to adjust. Also,I wasn't informed that uhaul does not prorate storage. The storage that was from the 14th of November thru December 13th did not reimburse me for the prorated amount. I was told that uhaul does not prorate storage. I have used uhaul for lots of years and have always been very satisfied, except for this last experience. And I will use uhaul the next time I require it. Just a little disappointed. Happy holidays to everyone especially Juan at the west hills location.

Kenneth P.
Rating:

Customer did not leave a comment.

robert O.
Rating:

Customer did not leave a comment.

Andrew B.
Rating:

Carpet 4 Less is a business that an outside observer could surmise is close to filing for chapter 11 bankruptcy, and there happens to be a parking lot there large enough to stash some U-Haul vans. The van that I arranged for pickup had a dirty windshield and two skeptical-looking spare tires on the front wheels. I felt in that moment that U-Haul did not care about my safety nor the safety of its customers, and that is not a good feeling to have.

Ana Korina B.
Rating:

Customer did not leave a comment.

yitzu C.
Rating:

Customer did not leave a comment.

Alex C.
Rating:

The owner was awesome !!!!!!

Mercedes R.
Rating:

They were supposed to open at 8 but opened about 15-20 mins late not too big of a problem but cut into my reservation time

Michelle G.
Rating:

This was the easiest rental I have ever had. The locatuon and it's owener.employees were excellent.

Antonio R S.
Rating:

Very easy check in and check out process. Fast and friendly service.

Scott R.
Rating:

Customer did not leave a comment.

Katie C.
Rating:

The thing is that I was supposed to drop off at another location, but they were closed and I had to come here.

Dominic H.
Rating:

Be on time and stay open till you say u are

John M.
Rating:

Nothing really Angelo was gracious and attentive to all my needs and a very friendly person to boot

Violet M.
Rating:

Customer did not leave a comment.

Guadalupe S.
Rating:

Cool guy good customer service. Thanks

Liye Z.
Rating:

The system is Very slow and the office sells very bad. The people who helped us is very rude. I won't pick this location anymore.

Robert M.
Rating:

Agent was great and accommodating. Made sure we were taken care of. I will ne back for future uhaul needs.

Jonathan S.
Rating:

Andrew was a great help. Would recommend anyone go to that location.

Kellye N.
Rating:

I asked the store representative multiple times whether I could use my U-haul voucher credit, and he assured me that the U-Haul location to which I would be dropping off the U-Haul would honor it. The U-Haul drop-off location, which was an actual U-Haul store, told me that U-Haul could only apply the certificate on the front-end because it was a one-way flat rate. This was a very dishonest store and I will never do business with them again.

kwang S.
Rating:

Customer did not leave a comment.

Mimosa N.
Rating:

Customer did not leave a comment.

RANDOLPH R.
Rating:

Never ever again. I was told to return at 3. They then called and said they are leaving at 2pm, and deal with uhaul. Uhaul didn't know what to do and sent me to two other locations before they accepted my truck rental (and charged for mileage). Never rent from a third party uhaul dealer (carpet 4 less in Alhambra CA).

Wesley A.
Rating:

Everything was smooth for the most part. I don't know why I was charged 3 days after my visit. I got the uhaul truck on the 3rd of this month and wasn't charged the amount to my bank account until yesterday. That has caused me to over draft on my account!!!!! Now I'm being charged a $35 over draft fee. And I was charged about 28 bucks for insurance on the truck when I never requested it

Luis C.
Rating:

Can remember the young gentleman's name that gave me the keys , but he was a lot of help , made it very easy for me.

Scott W.
Rating:

Customer did not leave a comment.

Candice R.
Rating:

Truck was dirty. Trailer was really dirty. I didn't get the walk around and check. The truck didn't have a ramp to use. We had to jump in and out of U-Haul trailer. I called the to report the problems and they said they were owing to note it and they didn't. I had to call a real U-Haul place and have them note it. Horrible experience.

Joe M.
Rating:

Excellent experience!

Aidarbek A.
Rating:

Customer did not leave a comment.

Susan P.
Rating:

Awesome service! Andrew was completely professional and check in was super easy. Prices are great! I used another Uhaul and they were so expensive, this place is awesome because Andrew gave us a fair and great price. Thanks!!!!

TAMMY S.
Rating:

I came in at the last minute for a larger truck and they worked to get me what I needed in 20 min. Great customer service.

Patricia K.
Rating:

Customer did not leave a comment.

ana S.
Rating:

He was quick with the paperwork checking in & out. Friendly customer service.

Scott W.
Rating:

This location is great! By far, the best U-haul location that I've rented from in the past several years. Not only was the equipment in great condition, but the Andrew was extremely accommodating, and easy to work with. 5-star service in all areas.

Iley S.
Rating:

Fast and great service

Rocco A.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top