Customer Reviews for Carquest

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Carquest

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Sherry A. on

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Missing requested equipment. Did nit check prior damage to truck and the truck had a prior large dent on driver side. Ot friendly.

Scott C. on

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Customer did not leave a comment.

Anne G. on

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Nothing great group of guys at wendover, help with everything. Mike the owner was above and beyond!

Cindy B. on

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Friendly customer service.

karen N. on

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Miles was not happy about me being a uhaul customer, he didn't give me my contract, had me dropping off at a location 50 miles from my home. Plus no tail lights on trailer. He checked the lights said everything worked. Not! No contract in top of it. Well sorry about that but, dude was phasing and moaning that I even had a reservation let alone the time he had to waste helping me.

JOSHUA W. on

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This is not the fault of the pick-up location, but of U-Haul itself as a company. I was required to drive over 100 hundred miles to pick up the vehicle I requested, for which I was not compensated mileage on my vehicle to make the pick up nor gas for my vehicle and the truck I had to to drive over 100 miles back to where we needed to load it. The time loss also significantly impacted my move. I would not use U-Haul in the future.

Ines G. on

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Nothing u can do to improve you guys are doing just great thanks

Maria T. on

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Customer did not leave a comment.

Jodean N. on

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Anne G. on

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Great place too rent from, everyone there was helpful and very knowledgeable for my move. They know their stuff!

Edward M. on

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The person at the desk was sullen and rude. I had reserved a 6x12 box trailer that morning on the U-Haul website, but it wasn't there. He said it might be in sometime after lunch. I rented a smaller unit, as I needed to get going. He made disparaging comments about the size of my truck and whether it was suitable for pulling a trailer (2105 Nissan Frontier, 4x4 with a v-6 engine). I think he was in a bad mood because he was caught not having a trailer on hand that was supposed to be there. I would never deal with this business again.

Steven R. on

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Make sure the correct equipment is available for pickup.

irene M. on

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Customer did not leave a comment.

william M. on

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Gregory A. on

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Good experience picking up and dropping off.

dustin D. on

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angela B. on

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Julie G. on

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pete T. on

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Great customer service

JERROD G. on

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The mileage written down on the contract was wrong and as a result cost me additional money for being over the mileage

EVAN G. on

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Customer did not leave a comment.