I was given an older model truck to drive thousands of mile and i had to pull over a few times because the vehicle was jerking going 70 miles per hr. I had to stop every 2 hours to gas up which cost me over $50 each time. Very disappointedNICHOLEL E.
Customer Reviews for Carusos Auto Sales & Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kuldeep P.
Customer did not leave a comment.ANDREA W.
Customer did not leave a comment.Eric S.
Customer did not leave a comment.Maria G.
Customer did not leave a comment.kyle P.
Very unprofessional will not recommendLeron B.
they had issues with reservations had to call corporate to close out, system wouldn t let him i haven t recd my final bill yet wanted to see what i was charged on mileageanthony P.
Very friendly staff and gave me all the directions I needed!Crystal T.
Customer did not leave a comment.edward M.
Customer did not leave a comment.MARTIN H G.
Customer did not leave a comment.SUDHARSHAN REDDY M.
Customer did not leave a comment.Michael D.
Customer did not leave a comment.TINA W.
Engine oil replacement light was on. Ordered dolly and blankets online but not available at location.Robert Z.
Customer did not leave a comment.SARA V.
Personnel very helpful. We went over the truck in great detail. They showed me all of my options. I left there very confident.BOB B.
the 800 number passes you from one service rep to another ,who really are not helpful. I called the local area where I was picking up the rental and they were great!! Also the drop off site was very helpful. 800 number not so much. Need to improve your service center.NANCY S.
The shop was closed, but the personnel waited 45 minutes beyond closing time to receive the truck. Outstanding!BOB B.
Danny from the U-Haul main station (located at 2516 HAMBURG ST SCHENECTADY NY 12303) was simply amazing!!! I didn't need a 14' moving van, so he accepted to change it to a 10'. He also brought me to the other station (1310 Helderberg Ave, Schenectady, NY 12306) and he accepted to stop at Time Warner since I needed to drop something there. He took care of the entire transaction and showed me how to use the moving van. He was amazing and made my trip 100x easier. It is not everyday that I met people amazing like him!!! Thank you Danny Stephane BoileaStephane B.
The owner is very personable. The people who are employed are simply wonderful and WILL go out of their way to make sure you leave the location with a smile on your face. This is a multifaceted business; so not only do I recommend renting a u-haul if needed. I recommend having auto repairs done here too. These people are honest/hardworking/ (Above all) intelligent.ERIN A.
The man at the pick up site was a delight to deal with. I'd HIGHLY recommend this location to my friends. Truck was in good repair, sign-up and return went smoothly. Rates reasonable. Thank you, U-Haul.Betty B.
Customer did not leave a comment.CHRISTOPHER O.
Lovely guy. Your call center with whom I made the reservation could have been more pleasant and somewhat uniformed.We also had no luck getting the Sirius radio code in the evening by phone call, as directed by card in the U Haul.JUDY S.
Customer did not leave a comment.BRETT G.
Customer did not leave a comment.JEANNINE J.