Customer did not leave a comment.MELVIN V.
Customer Reviews for Cascade Select Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We rented a 20' u-haul truck. Told it was $40 per day Ã· mileage. We would be allowed 30 miles at $1.15/mile. We would drop off in Longview 12 miles from my location in Castle Rock. Instead of $75 we were charged more than $160.00. Nobody advised us that when you don't return truck to where you rented it, which would have been much easier, we were charged double the price. This is scam. We could not read poor quality of contract on phone and Cascade printer wasn't working so we had no paperwork to consult. Not Happy Les MurphyLESLIE M.
Have more trucks at location so that I don't have to spend more money to bring the truck back to the same location. Very frustrating and inconvenient.JASON F.
Customer did not leave a comment.John K.
Customer did not leave a comment.Don B.
My reservation wasn't used. I was charged for a dolly I didn't use. I was given no instructions and my contract was not sent to me so I had no Information to return the trickKERRI SUE S.
Please make sure all uhaul dealers are properly trained to check in and check out equipment.Maranda G.
Customer did not leave a comment.Michael M.
Location is right inside the grocery store. Customer service was excellent. In and out in about 5 minutes and on our way. Very easy process since we had ordered online.RUSSELL S.
Customer did not leave a comment.BRIAN H.
This was a great experienceMICHAEL M.
Customer did not leave a comment.MICHAEL B.
Ripped me off for miles and Increased rate and amount of miles from previous trip. Was driven less then 1 mile 730 sw Hibbard loop apt a to select market. They changed rate and added previous days. I was aggred at 40 cents per mile not 109 104 or whateverTravis W.
Customer did not leave a comment.SUSAN ANNETTE K.
Customer did not leave a comment.ELIZABETH M.