Have checkout info for customer at checkout time, so they dont have to wait for the email.
KATHLEEN W.
Cascade Select Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Castle Rock, WA 98611
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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please inform people that only a specific number of miles on the trucks are covered and after that the driver agrees to pay the extra milage...its just for idiot people like me that sometimes are to stressed to do the right thing and read it going out the door lol...other than that you folks are awesome...if i ever move again i will be using uhaul products and equipment.
Dawn M.The trailer I rented was very old and had many dents. However it worked very well and I had no problems
John S.Over charged on miles cab and box filthy. Returned cleaner and with more fuel than I receive it and then was over charged my miles for my troubles. Most likely last time I'm using uhaul period and recommending others to go elsewhere as well
Matt S.I checked in online previous to pickup. Reservation was for 8am. I arrived at 7:55am. When I arrived they didn't have my reservation. After calling U-Haul they told me it was booked by Longview for the Castle Rock location and the reservation was being switched over. I was then told it is better to come into their location to make sure the truck is reserved, which of course defeats the convenience of online booking. I then proceeded to the truck using the online tool, and found three areas of damage not logged. I took a picture using the tool and waited for 5 minutes for the pic to load, but it never did. I went back into the store and informed them. They called U-Haul again and I was told to take pictures with my phone and then they would work it out upon my return. Finally left at 8:35am. So much for a fast check in online. Returned the vehicle and everything went smooth and I was out of there in about 10 minutes. Overall, everything worked out, but it was inconvenient and a laborious process.
Kenneth D.