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Jeannie D
Customer Reviews for Cats Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I specifically arranged a pickup .5 miles from my house since they charge for mileage, then they moved my pickup location to 15 miles away. My mileage total went from maybe $3 to now $40, meaning my bill almost doubled. There was no reason given for the change in pickup location.
Samuel FThe truck was not clean and did not have my requested items ready. The guy had to come over from another location to clean this. It took over 45 minutes to get ready while my moving crew was waiting on site. I spoke with three different customer service people finally the manager and all they could do is offer me $50. Unacceptable this location is a joke.
Jason SIt’s in a funky place but Google Maps worked great.
Patrick MU Haul was dirty
Lisa S