Customer Reviews for CBJS Real Estate Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of CBJS Real Estate Inc

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David W.
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Customer did not leave a comment.

Keith T.
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no one there could help or answer questions

Holley O.
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Manager left wrong keys in lockbox. Location closes unexpectedly and was not able to use my uhaul that I had a reservation for. Had to contact uhaul and they canceled my reservation. I then had to drive to another town and reserve a whole new uhaul.

Dan O.
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Doreen B.
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Michael M.
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Lori K.
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Efficient and friendly service.

Robert I.
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Luigy D.
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Jodi G.
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The floor and seat of the van were dirty when we picked it up. The back also had water in it. There was no washer fluid in the van either and the windows were dirty. I had also reserved the vehicle to pick up and return to Plano Illinois and was assured that this location would be fine to pick up on a Sunday with no issues. The day before my rental I was called by the Aurora location and told that there had been a switch to my reservation. This was extremely inconvenient as the Aurora location is 45 minutes from my home and the Plano location is ten.

Demetra L.
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MARY C.
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Karen D.
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Very easy and convenient- phone app wouldn’t work but attendant ran all of it and was very helpful! Will use again??

abdul Q.
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Kevin M.
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Fred B.
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gerald B.
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Jim B.
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Lower mileage rates. Otherwise it was fine.

John C.
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Steve did a great job and was so helpful!

Ryan M.
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Tom H.
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They provided everything I needed, i.e. service, information and equipment. A positive, smooth encounter.

John V.
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yamini P.
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Joy V.
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ron H.
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no working any lights on this trailer.

Hanna S.
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The app does not work efficiently and when trying to call customer service the first woman hung-up on us. The second customer service woman was helpful but the key was not in the lockbox.

mary H.
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Darick D.
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Steve was outstanding. Called a day prior to pickup to make sure everything was in order. Quick check in and check out process. Very friendly.

Marichel W.
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I declined the CDW but was charged $10 for the CDW anyway. I have returned 3 times to have my credit card credited the $10 but keep getting a runaround. I will not return to this location.

Mary R.
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Brad L.
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Aaron W.
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Mark P.
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Robert D.
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Had to wait for the damaged fender on the tow dolly to be replaced . When reserving the tow dolly , I was told they would do everything. Not true, had to watch a video thanks to Heidi who works there for all her help. Just wish I would of known fisrt.

dominick E.
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NORM L.
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Renting this trailer was easy. The owner was very helpful and flexible. He worked with me to meet my needs. I’ll definitely use them again.

Mike L.
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Robert M.
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Brian T.
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JAMES N.
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Teresa J.
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No one walk and check with me the van Van was very icy take me 10 to defrost windows The place it’s dirty and cold

Gordon E.
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John M.
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jane H.
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Gordon E.
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Gordon E.
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Megan S.
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Sara B.
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Very nice store owner. Friendly and made myrental a breeze. I much prefer this smaller operation than the big uhaul rental place thats impersonal and inconvenient.

Algis K.
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Scott J.
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MARK P.
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Alyssa M.
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The worker was very rude. The location is not well maintained either.

Dwight W.
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Mary E.
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The truck is not 15 feet long on the floor, it's just 12 so the other 3 feet is what over the cab. That's called false advertising!!!

Brian K.
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Steve was awesome.

michael W.
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zani S.
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The service was excellent. Both attendants were friendly and answered my questions. I felt the price was a bit high though.

Laird S.
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Edna R.
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Had to change from out of town to in town cause the closest location was way out of my reach which was in Iowa and to get someone to drive me was an inconvenience. So I was switched to an in town rental by Tammy C. And was told that I would get 125 miles adjusted for the rental. Call the very next morning and spoke with Asia and she directed me with a manager. That manager right away she was rude and said nothing can be done for in town and that their was one avaible to me that I chose not to accept it. For one I was driving from Aurora to my other home in Sterling, Illinois wanted the pick up in Rockfalls Illinois For their to drive only one way to Aurora. Now I had to drive back and fourth and then back and fourth again Cause I had to be here again for the realtor. This was a major inconvience for me. And this manager as I had explained the whole situation didn't give a rats ass or any compassion for what a person has to go thur and with a move also. She was rude and felt that she had the power and nothing could of have been worked out. So to recommend your company I rather not. And I still need to move the rest of my house. I will rather not bother with rude people.....

Bernard P.
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Thomas L.
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Manuel R.
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The staff was respectful, professional and caring. She has made the difference in me coming back

Charlene N.
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everything was great!

Therese L.
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Customer did not leave a comment.

Mary T.
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Michelle S.
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I just wanted a completed receipt so i would get an accurate receipt of what I used with uhaul.

karl R.
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Barry D.
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Brooke K.
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robert N.
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Kurt D.
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It was a small facility but the only one close to me who had trailer that I needed

Bob B.
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Calan K.
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Worked perfectly

lawrence F.
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strap that holds car to trailer was missing i had to use my own yellow strap to lock car to trailer

Bill P.
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Douglas B.
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Great service very friendly would rent from them again

Laura V.
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Roxane V.
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James W.
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Marcelina S.
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Jodi M.
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John N.
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Great neighborhood place to rent a trailer or van--or even a big moving truck. Friendly, helpful, honest.

Robert M.
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Customer did not leave a comment.

Ande A.
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john N.
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This is an exemplary local U-Haul affiliate. Yes there is a reason for the big mega-franchises but these smaller guys provide an important service and this one in particular does it so well. I used to dread having to rent a trailer or a van but it's no problem when I can deal with a neighbor with that wonderful neighborly attitude.

Mike G.
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thanks Steve top notch service!

No reviews have been submitted for this location.

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