The address your app and email sent me to was no longer a U-Haul location. The gas station employee said it had changed ownership some time ago. I tried to call U-Haul but was placed on hold for 15 minutes. I eventually found a new location on my own. They were happy to helpJeffrey W.
Customer Reviews for Chevron at Havendale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.emond D.
Customer did not leave a comment.DEBRA S.
The clerks inside the store were very friendly and knowledgeable. Very helpful ,would highly recommend this location after experiencing rude people at previous sites that made me search this location out.Sandra P.
They changed me to muchTARA O.
Customer did not leave a comment.Devesia M.
Customer did not leave a comment.Rebecca H.
The clerk at the location was very nice. However, the truck was dirty & low on fuel. Also, I reserved moving blankets and the store didn't have any for me.John M.
Lot of miss communication and confusion will not go back there againPrecious W.
Professional and well informed. She gave excellent instructions and willing to go out of her way to ease my fears for first time driving a truck! She deserves a bonus.Shelby R.
The drop site did not have room, would not make a call to help me, I had to drive down the road to another location who was extremely upset and took an extended time to get me out of there. Never want to use UHAUL againJames B.
Customer did not leave a comment.Devin M.
It took more time then I expected.. But she was very very nice...Olga M.
Customer did not leave a comment.Harold B.
Customer did not leave a comment.Jan M.
You guys really need to look at the check out and in process. The last two rentals I have had, have been very difficult. Both times customer service has had to get involved. This time it took over 30 mins to both check in and out.Steven S.
Nothing to change at this location, I was suppose to drop it off, at Polk Appliance, the man there refused to take the trailer, he said he didn't have the room, there was enough space there for 2 trailers, but insisted that he did not have the room, I should have taken pictures. At the Chevron, which doesn't take trailers, thankfully accepted my trailer. When I told them Polk Appl said they didn't have room, they told me they always say that. I feel Polk Appliance should not be a Uhaul representative, they did not do you justice, Ron Ouellette 803 816 5088rom O.
Easy friendly experience. GreatWilliam D.
Opened early even on a Sunday. Staff were friendly and helpful.Benjamin M.
Customer did not leave a comment.Salena H.
Location was a gas and go convenience store. One person working behind the counter waited 50 minutes to get the truck which was suppose to be express pickup! Pickup was st 9:00 am . Got there at 8:45 am. Left at 9:35 am. Had the wrong return date on the order. Sop pose to be two days she had one day. But in the end it got straighten out at North Port Florida return drop off. The woman there was excellent and so was the facility.Craig H.
Customer did not leave a comment.Kaitlyn W.
The rental contract for our move was originally arranged through U-Haul Moving & Storage of Lakeland, 1621 N. Florida Ave., Lakeland, FL. Due to an error on our (the renter's) part, we failed to purchase the correct insurance at the time of arranging the rental (but prior to our move.) The manager of the Lakeland facility, Glorie Franco, and U-Haul representative Jonathan Hartling patiently and diligently worked to successfully resolve our problem. Efficiency accompanied by courtesy is a rare combination in today's work world. The courtesy, patience, and diligence extended to us by both Ms. Franco and Mr. Hartling was impressive, in part, because of its rarity. Together they left us with a very positive view of U-Haul customer service.Barbara B.
Just keep up the great joblester H.
The staff, the guy in charge, excellent, very cooperative and friendly. Great location too, easy access.JORGE E.
Customer did not leave a comment.barbara V.
Customer did not leave a comment.Bruce F.
Customer did not leave a comment.Sandra M.
Customer did not leave a comment.John B.