Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was told on phone it would be an extra $100. Deposit (refundable) to pay with cash, location would not accept cash. 😡😡😡
Mike was extremely helpful.
Great customer service and great people!
Had the truck for 6 hr the rate i spent wasnt a good deal. This is the most i ever paid for rental . 145.00 for under 50 miles
I needed a ball and an adapter. They didn't have one so I had to drive to a different location to get one. The guy that helped me was excellent and made sure I knew what to buy and helped me hook it up.
The gentleman who helped me was awesome, kind courteous and helpful! Great experience!
Smooth transaction. Nice and friendly employee. Easy in and out.
Great customer service
Very polite and nice to talk with.
Terrible service
Nothing. Everything went smooth, fast, and equipment worked as expected.
Everything was wonderful! The gentleman who helped us was very nice! It's good to have people like that around!
Very nice people! Will come back!
I had to pay an extra $20 for an adapter because my newer trailer hitch set-up did not match U-hauls older hitch set-up. U-haul ought to have those adapters and not force customers to buy them.
No one informed me the location was closed on saturdays and that I'd have to take the trailer off. I was also over charged and it has not been resolved
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