Customer Reviews for Chojnacki Automotive Repair
(U-Haul Neighborhood Dealer)

57 reviews

12571 McKinley Hwy   Mishawaka, IN 46545

(574) 310-8589

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021: Closed
  • 12/31/2021: Closed

Services at this Location:

Contact Us

(574) 310-8589

12571 McKinley Hwy
Mishawaka, IN 46545

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021: Closed
  • 12/31/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

the units front end pulled to the right and vibrated terrible also the left brake light and turn signal was very dim.

JAMES C. 
Rating:
4.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

SETH R. 
Rating:
5.0

Customer did not leave a comment.

Sheila A. 
Rating:
3.0

Customer did not leave a comment.

RANDY C. 
Rating:
4.0

Lower the cost per mile. 99 cents was way too high

ROBERT S. 
Rating:
5.0

Not sure about others reviews but my experience was great, super friendly, helpful and courteous! Will be back in the future for all my U-Haul needs!

Michael B. 
Rating:
5.0

Friendly

CHERYL H. 
Rating:
1.0

Horrible service and the straps on trailer almost broke ill never come back

JUSTIN B. 
Rating:
3.0

I reserved my trailer rental to be picked up at my nearest location. Website said trailer was there when i made my reservation. So i go there to pick it up and the guy says "they said they texted you that the trailer is not here." I never recieved any text or call saying anything at all. So i was sent to a location farther from my house and well out of my way to pick up the trailer only to get there and that guy wasn't there. So we had to wait another 15 minutes, putting us even farther behind schedule. After this "experience" you can rest assured i will NEVER rent form Uhaul again. Ever. And neither will my friends thanks to me telling them all this. If you really want to help the next customer, have the equipment in stock when you say you do.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

John N. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
4.0

Customer did not leave a comment.

FAHIMULLA S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

It was the quickest rental I have ever had. I was in and out in about 10 minutes.

MICHAEL F. 
Rating:
1.0

I was ripped off. Period. I, incorrectly, thought that the warranty applied to both the trailer and my tow vehicle. That is why I upped the coverage to the $10,000 level. After a brief discussion I understood that it did not cover my vehicle so I backed it down to he $5,000 level. I was charged for the $10. When I called to fix the problem - I was told to call U-Haul - it's not his problem.

CHRISTOPHER S. 
Rating:
4.0

Customer did not leave a comment.

BRIAN F. 
Rating:
5.0

the only thing weird was the check in upon returning the vehicle when the leasing company was closed.. Why does it have to be so complicated? Not sure I even did it properly at this point. With all the prompts- why can't you just have 1 for a return with the ID number? Just confused

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

Dwayne S. 
Rating:
1.0

Was told on phone it would be an extra $100. Deposit (refundable) to pay with cash, location would not accept cash. 😡😡😡

Tracy B. 
Rating:
5.0

Mike was extremely helpful.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

Marta M. 
Rating:
5.0

Great customer service and great people!

Michael B. 
Rating:
4.0

Had the truck for 6 hr the rate i spent wasnt a good deal. This is the most i ever paid for rental . 145.00 for under 50 miles

Tracy U. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Maria M. 
Rating:
5.0

Customer did not leave a comment.

Yehuda S. 
Rating:
4.0

I needed a ball and an adapter. They didn't have one so I had to drive to a different location to get one. The guy that helped me was excellent and made sure I knew what to buy and helped me hook it up.

maggie B. 
Rating:
5.0

The gentleman who helped me was awesome, kind courteous and helpful! Great experience!

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Sara H. 
Rating:
1.0

Customer did not leave a comment.

Samantha S. 
Rating:
5.0

Smooth transaction. Nice and friendly employee. Easy in and out.

Christopher S. 
Rating:
5.0

Great customer service

RYAN I. 
Rating:
5.0

Customer did not leave a comment.

Bryan S. 
Rating:
5.0

Customer did not leave a comment.

Ceasar E. 
Rating:
5.0

Very polite and nice to talk with.

JOE C. 
Rating:
5.0

Customer did not leave a comment.

Elier J. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
4.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

Linda K. 
Rating:
1.0

Terrible service

Wenzhao L. 
Rating:
5.0

Nothing. Everything went smooth, fast, and equipment worked as expected.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Customer did not leave a comment.

Chris G. 
Rating:
5.0

Everything was wonderful! The gentleman who helped us was very nice! It's good to have people like that around!

Chrissy H. 
Rating:
5.0

Customer did not leave a comment.

Dale A. 
Rating:
5.0

Customer did not leave a comment.

Randy C. 
Rating:
3.0

Customer did not leave a comment.

Gretchen H. 
Rating:
5.0

Very nice people! Will come back!

ERIKA M. 
Rating:
4.0

I had to pay an extra $20 for an adapter because my newer trailer hitch set-up did not match U-hauls older hitch set-up. U-haul ought to have those adapters and not force customers to buy them.

THEODORE V. 
Rating:
3.0

No one informed me the location was closed on saturdays and that I'd have to take the trailer off. I was also over charged and it has not been resolved

Samantha F. 
Rating:
5.0

Customer did not leave a comment.

SUSAN W. 
Rating:
5.0

Customer did not leave a comment.

Jeff L. 
Rating:
5.0

None

Mike B. 
Rating:
5.0

Customer did not leave a comment.

Owen W. 
No reviews have been submitted for this location.

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