Customer Reviews for CJ's Auto Works

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of CJ's Auto Works

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Edward D. on

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craig r. on

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Steve & his co-worker were extremely helpful in getting me set up w/ the U-Haul truck.

fred b. on

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Frederick D. on

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Rebecca m. on

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craig p. on

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Ken L. on

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Gerald J S. on

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He was great! Met me outside as I was pulling in the driveway and took the truck. I was out of there in 10 seconds.

Shari N. on

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Joe K. on

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ashley k. on

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kim k. on

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Leslie S. on

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Even though I reserved online and called it took over 25 minutes !

Elli H. on

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claudia d. on

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More variety in available vehicles would improve the customer ecperience.

kim k. on

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Alexis R. on

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Very friendly and fast.

Nicholas L. on

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Duane p. on

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We reserved a trailer through the U-Haul general number and they helped us locate one close by. We did not run into any unexpected problems.

James H. on

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Vince R. on

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randy d. on

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chavontae h. on

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inform customers you need a credit or debit card for form of payment and not cash.

Sara L. on

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The woman at the counter was rude and the place smelled terribly of cigarettes. It’s possible that inhaled a whole cigarette myself. They gave away my uhaul not long before I arrived because I was running late. when I tried to reschedule the pick up on your website it wasn’t working.

Jeffrey R. on

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Modupe O. on

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It's A small branch, no free mileage attached to d renter money, I think U-Haul normally gives d first 50miles free? This branch didn't do that. It's a substandard office

lee k. on

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Person responsible for rental was late in arriving to work and didn't apologize for being late. Inpersonal and short with answers to our questions. She was late to work the next day when we came to drop off as well. CJ Auto in South Milwaukee is the place we rented. Asked for a discount for our troubles and was told no. Will rent from Ryder or Penske moving forward. Terrible experience. I will never rent or recommend to anyone to rent from U Haul.

Eric R. on

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Tyler B. on

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Tracy B. on

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The lobby was full of smoke

Theresa D. on

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Robert C. on

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COURTNEY L. on

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Sarah Jean K. on

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I told them the steering wheel was really loose (made it difficult to drive on freeway) and that the floor on passenger side was very hot, too hot to put feet down, and they rented the vehicle out without maintenance or calling Uhaul about my complaints.

Matthew B. on

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woman was very anti-social, and was late arriving for pick-up time

Darrin T. on

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David E. on

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Kevin M. on

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RICHARD D. on

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Terry K. on

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Everything went very well. I was a bit late on pick-up & they were very accommodating.

Rubi C. on

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Great after hrs. drop-off service, I received my receipt early in the morning the next day after returning the truck, thanks!

Gary M. on

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This location was fantastic. They actually opened early just for me when the U-Haul phone checkout (which is garbage) took an hour and a half to get me exactly nowhere. I would highly recommend going to this location when they are open, as they are kind and courteous, unlike the u-haul support which didn't pick up for 20 minutes and was 0 help.

Brehana H. on

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Ally G. on

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Greg P. on

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They done well

Kyong C. on

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TAMMY C. on

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cristine m. on

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We got there just before they closed and we were very grateful to be able to rent the trailer. fyi-it felt weird dropping it off and not having any bricks to place under the wheels for safety

scott s. on

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Benjamin K. on

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Everything went smooth.

Derek H. on

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Not happy with your service at all. We reserved a truck one month in advance for 6.23 at 8 a.m. When we arrived there the pick up location didn't open until 9. We had to sit there for an hour and wait while people were at our house waiting to help us move not to mention taking more than an hour off the time frame that we had the truck.. I spoke to a woman on the phone and she was willing to do nothing for the inconvenience and error on uhauls part. After getting the truck I called again later and spoke to someone else who was also willing to do nothing. She told me we had an "automatic check in" so it shouldnt have been a problem. The keys to the truck were inside a locked building that didn't open until 9 how were we suppose to get them? At the very least she could have offered us a free truck rental or upgrade. We have used your service for 2 moves now but we won't be using it again but will we recommend you to others.

Ann M Z. on

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Hours of operation and address are incorrect online. Parking was limited — and we had a big truck. If a location is small like this....a location which can accommodate a larger truck should automatically be offered.

Jackie M. on

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Glenn M. on

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The tank was not full when I left. I put on 29 miles and used 7.6 gallons of gas(!?!). Friendly helpful staff. Nice people. I will be back!

Carlos T. on

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David A. on

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He hasn't sent me a receipt yet.

Rodolfo V. on

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I requested a 15 foot truck at $29.95 near cudahy WI for the time of 9am to 9pm. There wasn’t one available. Understandable. This location had a 10 foot truck which to my understanding is $19.95 to rent plus miles. I was charged the rate for the 15 foot truck and the miles for that truck but I used to 10 footer. So I was over charged for the truck rental and mileage.

melinda w. on

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ron k. on

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David P. on

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Very helpful and made sure equipment was set-up properly, Felt very positive when driving away that equipment was safe and secure.

Nancy H. on

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Benjamin R. on

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Sincerely great people. They woke up early on a saturday to get me a trailer. They were friendly, and completely helped me set up the hitch for the trailer

Daniel M. on

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Jacob S. on

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Jason L. on

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Great customer service. Quick/Friendly and helped me with solutions !

Clarice R. on

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DEBRA D. on

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Johannes S. on

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Why does the customer have to drive to a different location to pick up the equipment. Do you want us to wash your dishes too? Seems like you should pay your customers.

Lisbeth A. on

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Great folks at this location!

Philip K. on

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Deann H. on

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Marnie M. on

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Joshua F. on

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Patricia G. on

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Nancy G. on

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John L. on

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Nothing. It’s just a little tiny location where they repair vehicles. I wanted some moving items that a U-Haul location would have had but this was only location truck was available.

Kayla Y. on

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Make sure your website works when trying to return things

CHARLIE W. on

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The staff was very attentive and we breezed through the rental in no time at all. Would definitely recommend this location to others.

Steve H. on

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glen k. on

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John S. on

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The van was not swept out from the previous rental. Some dirt and a crumbled up paper still in the van and old napkins on the floor of the cab.

Rosemarie V. on

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No comments other than family members had used this group 2 yrs ago and recommended using them again. They were close & convenient to our final destination, making the return time even easier. Thank you for cost-saving help for senior citizens.

Mark W. on

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bill j. on

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Place was closed even though the sign on the window indicated it should be open an hour longer.

Roger L. on

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dieter k. on

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Gary W. on

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Robert B. on

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estelly g. on

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pleasant experience

Susan K. on

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If we would have had the original truck that we reserved on Puetz Road in Oak Creek, WI, we wouldn't have had to use this location. I currently have a call in to have someone call me about this matter. Our land line has been down, but will be fixed by 8pm CST on 9-12-17. Thank you. Susan Kernen (414)421-7377

Guy R. on

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Jake E. on

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Very convenient and easy to follow. Love the 24/7 program

Jim H. on

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John S. on

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DAVID J. on

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ELMER S. on

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When I rented the truck online it was scheduled for a location close to my house. The next day, I received an email indicating I needed to pick up the truck at a location that was about five miles further than the location I had picked. I drove past the location I picked and there were similar trucks parked in the lot. This cost me money because I exceeded the mileage.

Linda N. on

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PHILIP T. on

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Nothing

Michael G. on

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ERIN K. on

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