Customer did not leave a comment.
Terry H.
Customer Reviews for Clarks Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location did not have any of the supplies I ordered. Truck smelled like someone smoked nine packs of cigarettes simultaneously and shut the cab and left it until I rented it. It was atrocious. Truck suspension popped and wobbled. Will never rent there again. Also need a refund for the supplies I paid for and never received.
Thomas B.First off the guy couldn't find my reservation, then the trailer was parked in a manner that I had to put my truck in 4wd to drive up a dirt bank so I could back up to the trailer and get back out again, and then my rental was never checked back in. The guy also was attempting to charge me $162 for reasons he couldn't tell me, and only after I was gonna leave did he miraculously get the price down to what was emailed to me. Overall bad experience. However, the equipment was in great condition and worked great.
Tanner S.Please ensure that pick up time coincide with when the appropriate staff is scheduled. Despite this not being the case for me, there was a very nice lady who opened the store that morning and went out of her way to help and set everything up for me.
Dana P.It was convenient , but the smoke in the building g was disgusting . No one who doesn't smoke should have to deal with that . We had to roll the windows down because my husband smelled so bad from just filling out the papers . They are nice there but the smoke sucks
Michael R.Pick up was good.
Christine D.Everything was Great and The Service was Great Too
Alberto V.I had to unhook the the trailer, lift the tongue pushing it and walking it it nearly 50 feet in order to park it where she told me it needed to be put slightly uphill and I am nearly 73 years old. This rental was a total fiasco!! I have rented from U-Haul many times thru the years pleasure and business and never had such an experience. U-Haul is hiring women to do men's work!! U-Haul owes me an apology and refund if they ever expect my business again!! Before submitting this review, tried speaking to CUSTOMER NO SERVICE......DID NOT CARE!!
GEORGE M.Didn't want insurance I was changed for! 7$
Michael C.The truck had just been returned when I was assigned to it. Was not cleaned before I took it from location. Mileage was 1/4 tank when I took it from the lot and when I returned it, but I was charged for fuel.
SINDY G.They were running an illegal video casino in the back & the whole place was full of cigarette smoke….the front door was always locked and you had to be buzzed in and out. Truly a disgusting facility!!!!
Skylar L.Convenience store clerk can't be expected to run store and provide any assistance with trailer return.
Terry W.Convenience store reeked of stale cigarette smoke, to the point that I waited outside. The staff was polite but had to call the manager owner by phone to complete the return transaction. No receipt could be produced on site, which was uncomfortable and unprofessional. I had to wait over an hour for an email acknowledgment.
John D.Pricing was quoted incorrectly. I was overcharged. The truck was dirty. The store clerk had nothing to do with Uhaul and instead had to call his boss to handle everything over the phone.
Corey H.Very nice answered questions and gave details
CURT P.I was left outside waiting on my truck for 50 mins. It was cold and dark, so I'm highly dissatisfied. Also I was trying to speak to a representative that entire time, no one answered.
Austin R.They robbed from account which being investigated by better business bureau and the bank card operators
STACEY G.