Not impressed with picking up a truck with a quarter tank of fuel. In my opinion, it is professional to have the truck full of fuel and ready to go. I don't like that I had to fill up the truck with my own money, and then took the truck back with more fuel then it came with. Not a good value. Also, the check engine light was on. This truck should've been inspected prior to being rented out again.
CALVIN JOHN G.
Customer Reviews for Clarks Lawn & Garden Equipment LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice people at this location.
Peter M.The trailer was clean and ready to go when I arrived. The transaction only took a few minutes. They double checked the hitch and safety chain connections prior to leaving. All around great experience.
Roy R.Very accommodating and understanding. The guys who worked here were very kind, and helpful!
Sheldon A.Everything in the process was excellant
KIM R.Excellent service and extremely helpful.
Richard H.Everyone was nice and helpful, and it was relatively easy to find.
Sophie D.This is our go to uhaul place, real people, fast friendly service. Best place!
Robin T.Friendly and fast
Robert H.Very friendly and welcoming
Victor A.I was over charged for milage so my bill was higher than normal and all they could say is we will forward to another manager.
RICHARD W.Tire pressure was low on a wheel. Uhaul makes it nearly impossible to log in to pickup. Spent 35 mins trying to get approved so we can go. Misjudged miles so hopefully I get a refund on those miles.
Tammy C.The guys at Clark Lawn & Garden made the process easy to pick up and drop off. The truck worked great. I would definitely rent there again
JOHN C.The Seat belt alarm kept going off the whole time I was driving, despite wearing my belt - very annoying ; needs replacement.
Erich S.Thanks for being professional, knowledgeable and fast!
Timothy R.I forgot to get the necessary gasoline and was warned about the cost of your company filling the tank back to 1/2 tank. Unfortunately, I forgot and it cost me $16 + which I think $5.00+ per gallon is too much for you to charge. What happened to the going rate?
Raylon C.N/A
Dave R.very friendly and get you on the road fast.
DAWN M.My goto uhaul. Nice folks, very helpful..
ROBERT L.Just dropped off a trailer, so not much to say. I wouldn't recommend this location to a woman on her own. Isolated and dark
Devani S.Thank you, everything great! Convenient location, excellent customer service, fair pricing, Thx! (-:
timothy S.There guys were so nice and friendly I could have kicked my feet up and spent the whole day with them. They had me and my niece laughing and cracking up the whole time. A wonderful place to rent. I will definitely do it again soon!
Claudia P.Truck was pretty well used, possibly update your inventory.
Dale A.The trailer I rented was in great condition had no problems at all I would highly recommend them to all my friends
Paul A.Keep it just the way it already is, don't try to change what's working fine, please
Mhammed C.Quick and professional, hook up trailer in < 10 min.
mikhail K.Not a good experience… they charged me for extra gas even though I put in the same amount as I picked it up in. And then at the end of the call with them the lady just hung up the phone.. never using them again!
Candace M.Great customer service.
Leslie B.Need to do safety chain inspection on trailers Please
Delmar F.The interior and exterior of the truck were filthy. The associates were wonderful.
Logan F.They had just the right size we needed, and explained everything we needed to know.
mary H.Truck and equipment worked great!! I will be back again! Thank you for a great moving experience!
david H.I am always impressed with how easy u-haul is to work with.
Mitchell S.You did good don't change
ron J.Very informative and upfront about costs, which I loved I do not like financial surprises. They were very friendly and even explained any unused days and/or mileage. These folks were top notch I'd recommend them to anyone and I'll for sure use them for future needs. Thanks guys! You made it a little easier moving my home and I appreciate that.
Curt P.Friendly, efficient, and outstanding customer service experience!
Charles W.Nothing to improve, everything was great! Thank you,
kelly A.No improvement necessary!
Jeff C.Easy to pickup and drop off. Friendly and helpful crew.
Thomas J.great rental experience , guy who helped us was excellent and helpful, will rent again there if i need to. thank you.
Patrick F.Drove truck 5 miles charged for 4gallons of fuel
Michael M.Great service! Great people! Uhal van was perfect!
Shawn S.I was taken care of quickly and the return was easy.
Bea C.The people there are awesome!! It was clear and simple picking up our moving truck. I recommend this location and would not hesitate to come here for my future UHaul needs.
Craig R.This place was awesome! Check out person was helpful and very nice. Even had to call Corporate to clear up an issue and that was very easy and person was nice as well. Computers were a bit slow, but may just be a sign of the times. Thanks so much to the people that helped me! Made my move not terrible!
Abigail M.Did online check-in, very handy and intuitive. Recommend for after hours rental.
Mary E.Friendly and thorough! Pleasant experience checking in and returning.
Amy P.