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Sarah J
Customer Reviews for Clarks Lawn & Garden Equipment LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience! Thank you!
Rebecca EThe best location, my go-to Uhaul. They just opened up new office -it's in a shed right at their rental parking lot. The paperwork and trailer hookup is superfast now!
mikhail kVery good customer service fast and friendly they always has what I need
Cesar BGreat community service
BRIANNA CNothing I can think of. Good experience overall.
MARK AThe owner, Robert, was very helpful in my rental of a 8 x 12 cargo trailer.
David LVery positive experience! Recommend this site very highly!
Diane PThe webgsite changed rental location. The guys at Oregon City were punctual, helpful and cordial. Good guys. Will be renting same size trailer next week from them.
Ray IEasy pockup
Chuck SEverything about the service was fine $1.19 a mile On a Thursday I thought it was a little high price
Claient mHe was very accommodating and kind and the return was super painless and easy. Thank you!!🙏
Christa OIt was a great experience, I’ll be back next time I need ti rent a truck!!! Five star treatment and great equipment!
Ken IThe packing service was fabulous
Christie GTom is first class in customer service and I have been doing business with him and his crew for years because of that. The only improvement might be more like them!!
Darrel THave the vehicle at the original location so you don’t need to call me and change pick up locations. Your system should know if equipment is available ata particular location
Christopher LJust more of the consistently great service that Clark’s is known for, and that I experience every visit.
Scott GThe actual location was fine, the the check out and return experience on line was terrible. U-Haul added stuff i did not want automatically to my checkout so I had to un select it after I already did not select it when offered earlier and to return it they try to make you down load an app or it forces you to search the terrible website. I’m done with U-Haul.
Jacob JCould not have been an easier transaction.
MIKE MWe have rented from clark’s lawn and garden in Oregon city Oregon many times over the last several years as the need arises. We are always happy with the service and the trucks..
Anne MExcellent customer service from the staff at this location! Thank you so much! Steve
Steven HGreat service from friendly people! Convenient & local, No improvement needed (-:
pamela dEverything was great except the light in the back of the truck didn't work during my rental. It was hard to unpack in the dark. Thanks!
Isabela RThe owner is very helpful and friendly. I've rented from him several times and have always had a great experience
Mary MThe dolly was too little for a full size fridge. Loading pictures at turn in was difficult- kept getting error messages. That was frustrating. Otherwise all was good! Thank you
nicola bVery fast and efficient pick-up of the rental truck. This is our second time for using this facility.
Izeal CThe load sharing experience was fraudulent. I was mislead and told that I only needed to pick up my truck and wasn’t told the trailer would be at a different location. The trailer used WAY more gas than I was paid for. This was absolutely a waste of time and money. I will be writing as many online reviews as I can to make sure everyone knows what a scam this is.
Daniel CVery nice location to work with
WALTER AReally good
Serafin CDrivers side weatherseal leaks wind noise.
Robert pVery fast and easy when you can do it all on-line and walk in and they have the info ... all great ..
Raymond BI don’t pin this all on the location, but the process was not ideal. During reservation, it said my items were not guaranteed so someone would call me by 7pm. I finally called at 630 and got no answer. I left a voicemail with a request for callback because I didn’t want to drive there if I couldn’t get it but that never happened. Later that day, we tried to call and ask a question but the listed number would not reach anyone. It was so frustrating. The staff was super nice when we were there but customers need confirmation and to be able to contact someone.
Patricia APeople were very nice and helpful. Equipment in good condition.
Keith WGreat to work with Clark’s, very nice people.
John OExcellent customer service!
William DThe gentleman that helped us was fantastic, super helpful and knowledgeable... made the whole transaction painless!
Heather WCustomer service was great!!
dan oCustomer service was excellent - hooking up, unhooking, answering questions I had. In and out - on pickup and check-out - super fast. And the price was right!
Robert TWe had it for 4 extra hours and you charged us for a whole day! We will never be renting from you again.
TIM AFriendly staff.
Aydan WVery satisfied
LaRolf MExcellent experience!
William DEverything went smoothly.
Anthony APre-check in online made pick-up of the U-Haul pickup very easy. Great staff.
Sandra CThe team at Clarks Lawn & Garden equipment couldn't have been more helpful. I would absolutely rent from them again. The van we rented was in good condition. The option to rent for a week with no mileage cost under 750 miles made this the best option for us.
Miranda HService was excellent
RYAN JExtremely helpful staff. Don't bother purchasing the extra insurance. Its a waste of your money.
Trish JThis is the only place I rent from. The staff is amazing. They are top notch
Jeff U