Customer Reviews for Clarkston Budget Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Clarkston Budget Storage

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Tessa S. on

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Mark B. on

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Douglas J. on

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Kevin F. on

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James L. on

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Easy check in and check out. Karen was very helpful.

Jimmie C. on

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Everything was great

Russel C. on

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Steve S. on

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Very helpful staff. Very fast and professional

thomas f. on

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CHARLES G. on

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A bit hard to find, sign not very prominent. Parking lot is terrible, too small and crowded. Tried to put in too much storage for the amount of area and parking was secondary.

TIM B. on

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Location was a bit challenging to find for the first time. If you miss the drive then getting turned around is a bit of a pain. Now that I know where it is it's not bad. Everyone was friendly and helpful.

Daniel M. on

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Douglaseugene G. on

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Performed well on a long haul from Michigan to Southwest Florida

Theresa K. on

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Allen C. on

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Young Man that helped me at drop off was very polite and expressed concern that pick up location has us connect trailer on our own. He also said he put in all our comments about our issue and the 3 ladies I spoke with during our flat tire telling me I would get a discount on the rental price for our delay.

Jim G. on

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david a. on

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Everything went great.

Greg N. on

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There were no 7 way to 4 way adapter on hand and since all your trailers use a 4 way it was an inconvenience to go back home to pick one up. I was never told of the adapter requirement.

Patrickleo W. on

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The trailer I rented had a lot of tree debris on its' floor when I picked it up; as if it had been used for hauling newly cut trees, it was not clean. On the other hand, all of the lights worked without any problems right from the start and the hitch coupler worked smoothly so I must give you applause for good maintenance!

Lauramary K. on

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Very polite and efficient employees. They were quick too!

Harvey D. on

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James C. on

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Duane H. on

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Peggy M. on

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The traffic was bad....construction..getting out..but service was great. It was convenient to have a drop off box. Thank you.

Scott L. on

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Allison W. on

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Was very nice and super helpful!!! Recommend to anyone

Curtiss R. on

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requested blankets and they were not available.they were still still on my final bill . need that reversed

MARK K. on

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Super help they explained everything

Allyson R. on

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Tom M. on

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Kyle C. on

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Zachary G. on

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Experience was perfect and service was top notch.

Robert D. on

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JoAnn S. on

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Truck was in excellent condition and easy to drive. Facility is clean and up to date. But most important the uhaul / storage facility representatives were awesome -professional, courteous and knowledgable.

Joseph H. on

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robert k. on

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David D. on

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Lauren R. on

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denise c. on

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Absolutely the dumbest people. My reservation is changed to a different location and my reserved rate is changed. I have to wait an hour to make them give me my rate I reserved. Next time I will use another rental company at any cost.

robert b. on

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Friendly, helpful and thorough Thank you

Jeff H. on

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James B. on

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MARY ELLEN L. on

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ann d. on

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Roxanne S. on

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Had to go to Florida from Michigan, disliked it was cheaper to drive the trailer back to Michigan! The trailer has been well used, the door would not open without some force. Holding the trailer door down to lock it was hard to do.

Dina C. on

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Staff was very friendly and helpful. I will drive the further distance to use this location and rent from this business again.

Cornelius O. on

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Loved it!

Tom V. on

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Very quick and easy service.

robert s. on

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Extremely friendly and helpful staff..

Bob A. on

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Was unaware that the e-mail for the "Damage Survey" was time limited, and required my phone to have data access within a limited time. Oddly, my phone was not working that day due to a configuration problem. It was not consequential to the rental, but would have been appropriate to know and to have an alternative to reporting any damage we found when picking up the vehicle.

jeff f. on

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Mike P. on

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The location was indicated as open for 24 hour drop-off. It is an unmanned storage center. There was an 1-800 number listed for contact on the rental agreement. My husband called the 1-800 number and asked if there was a specific place to leave the truck & was told "I don't know". He then asked if there was a place to drop off the keys & told "I don't know". My husband found a Dropbox at the site & left the truck.

Tamara T. on

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They are great here at this location very resourceful!

Michael C. on

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Frank B. on

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Angella W. on

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It was a little hard to find. Friendly staff, took right over and off we we went.

DENNIS W. on

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Good service and friendly

DENNIS W. on

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Fast and helpful

Brian C. on

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Jeffrey D. on

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The staff was helpful and very friendly. The vehicle was full of fuel and in good condition. Would recommend to friends.

Terasea M. on

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The online app is a bit confusing. It didn’t actually tell me it was reserved until I looked at my email so I had to call to confirm. Staff is great at this location!

Karen S. on

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We had a great experience with Johnathon at this location. Extremely knowledgeable and helpful!

Gregg J. on

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Chelsea P. on

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Guy that hooked up our trailer said it was very old. It took two men to lift it onto the hitch. Every time we hit the slightest bump it jerked our suv very hard. It was hard to break like the trailer breaks werent working properly. When we went to drop it off in the early morning because we had a strict timeline, the gate code we were given didnt work. Backed the trailer out and tried the other driveway and gate and code still didnt work. Called customer service and had 3 different people try transferring me and no one knew how to help me. At one point I waited on hold for 15 minutes. Over an hour later an employee showed up to open the location and basically let me in but wouldnt have a conversation with me as to why the code didnt work. Just said she would look into it after i confirmed that we both did try all gates and put the “*” at the end. Another man just told us hes used that code before and it worked before for him. No other explanation. They both just seemed nervous and not wanting to talk.

Robert L. on

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Everything went well with this location, the only problem I had was finding the right turn-off from Sashabaw road. There were a lot of signs, driveways and small roads near the entrance and the UHaul sign did not stick out. But a great place with helpful people.

Pat M. on

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Hard to find improvements with that crew....very helpful and courteous.

Kathy R. on

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Employees were very professional and knowledgeable with Picking up and dropping off the 6x12’ Cargo Trailer I rented. Very quick service also!

ken g. on

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David P. on

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pamela m. on

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WESLEY B. on

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Great Location, Staff was great to work with, after hour drop off process was easy. Follow up was very professional.

ken g. on

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Gary I. on

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This was the 1st time that I used this location as a drop off location and went flawlessly !

Brian R. on

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I submitted information on line. I received a call to change the location - confirmed all the info, I showed up at the site and the information I originally entered was not there (old info), they had to type it all in again. not a big deal but there is a system issue.

Maria R. on

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Dan W. on

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John M. on

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Friendly helpful staff

Jeff H. on

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Get rid of the bleach blonde that threaten to report me to the police for stolen property after I had a binding contract in hand. Eat a bag of d1cks qBall!

Timothy F. on

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It was closed when I dropped it off. It’s not clear where they want drop-offs left.

Stephen P. on

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Staff is competent, friendly, and customer oriented.

Anthony M. on

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Had a great experience at this location. Trailer was clean and in good working condition.

Christine B. on

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Very easy pick up and drop off process - friendly staff, and accommodating

Kevin K. on

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Great service

Charles P. on

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The cargo van I rented seemed to have an issue with its steering. On the straightaway, I was constantly having to correct the steering. It wanted to “drift”, mostly to the left. Could be alignment, tire pressure, or steering gear?

Patti N. on

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This location was great. Everything leading up to this location was terrible. I have rented 3 UHau'ls in the last few weeks. The first two, no problems. Placed my order online, location was switched 3 times, numerous phone calls later, I was given a 3rd location. One representative was very rude. I had to do mobile pickup which was fine but didn't work. Took me an hour to actually drive away in the truck. I was very disappointed with how it all went.

Mark B. on

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This was the best uhaul facility I have ever visitied!

Doug L. on

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James K. on

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They were quick and thorough

Terry B. on

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John B. on

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Staff is great. Knowledgeable, friendly and professional.

Jonathan R. on

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The previous location was a hassle.

Raymond S. on

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CHRISTPHER J. on

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Giovanni B. on

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The millege price could cost less.

Matthew R. on

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John B. on

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Excellent service. Staff was great.

jacqueline v. on

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Christopher O. on

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Ray N. on

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Kulwinder S. on

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DANIEL D. on

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Experience with Clarkston budget storage went as expected. Rates were reasonable, and moving in and out was hassle free. Staff was friendly and helpful when needed.

JAY R T. on

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Great place. Rented for about a year. Inside, heated / cooled storage.