Customer Reviews for Classic Jaguar

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Classic Jaguar

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Angelic S. on

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Danielle, our service rep, was excellent. She went above & beyond. Highly recommend this location for the high quality service and equipment.

GINA T. on

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Customer did not leave a comment.

Natalia M. on

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Work on the APP! The location was great, easy to find, and friendly. I would definitely use again if needed.

Matt T. on

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Great experience. Representative was very polite and professional.

Gerard L. on

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Customer did not leave a comment.

Chase J. on

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The truck had a horrible alignment. Pulling left the whole time. On top of what sounded like a misfire or problem with engine. I calculated the gas mileage and it got 7.8 mpg highway. Never had such a bad truck from you guys.

Kathery G. on

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Greg D. on

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Andre A. on

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Victor D. on

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Benjamin E. on

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KENNETH H. on

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Best experience to date with renting U-Haul vehicles.

STORMI C. on

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Customer did not leave a comment.

Jose D. on

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I was absolutely frusterated to the max at the experience I had for picking up the truck on a mobile phone, that took me 25 minutes in the hot sun because the location was no open. I was in waiting approval for ten minutes, then my boyfriend tried from his phone which took another ten minutes, then a rep called me to confirm my number, and after all that then was approved. We should have been compensated and not charged extra at the end of it, and we were. Very upset, wont be using uhaul anymore

John H. on

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Customer did not leave a comment.

jeffrey C. on

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I was charged for 16 gallons of fuel for a drop from 5/8 to 3/8. That's a quarter tank of gas. I honestly doubt that truck has a 64 gallon tank. I traveled 47 miles for my move, that would be roughly 3 miles per gallon. I did lock the keys in the cab and went to the location the next morning to hopefully get a spare key, and they did not have one so o used my AAA membership to get into the vehicle. The attendant at the location was very friendly and helpful. She was flexible with my schedule. Other than that this was a less than desirable experience.

Melanie L. on

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This was not my original location made in my reservation. After beginning my check in at the original location, Mack Tire, I was told the truck I reserved could not go out of state. An hour later I was told by a U-Haul rep that the check engine light was on and to go to this location to pick up a larger truck than I wanted. (I had spoken to U-Haul 45 mins before arriving to the original location & no one informed me of any issues) The same U-Haul rep checked me in, since it was now 5pm & the location employee was clocking out. He told me I would be receiving a $50 refund because my reservation was not ready at the original location. 3 weeks later, I had to call U-Haul customer service for my refund. I have been informed that I will now have to wait another 3 days for the same employee to approve the refund he originally told me he was approving the day I rented. Terrible U-Haul experience!!

Natalie S. on

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Joseph F. on

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Cargo area leaked. Drove through heavy rainstorms and my cargo get wet.

melvin J. on

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Very good job.Thank

Bryan F. on

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arthur D. on

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I would go back to this location anytime i need a trailer she was fantastic and helpful.

Anthony H. on

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Excellent customer service from your attendant at this location…

Krysta S. on

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Danielle lady at service center was nice and helped with any needs! U haul is great and I will be using again

Ark D. on

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A+++++++++++

Rosalynd M. on

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Customer did not leave a comment.

Rodrick A. on

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Very smooth process. Wonderful experience.

Lawrence G. on

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Marlene B. on

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Carlos M. on

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Ms. Danielle Castro was very friendly and personable. PS "My only suggestion is to have the windshield clear of dead love-bugs".

Jonathan M. on

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Inside of vehicle smelled awful and then returned it at alternate location and they tried to charge me a cleaning fee. Thankfully i called and got the charges removed, but it is frustrating to go through that.

james K. on

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richard H. on

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