This is not the location I have originally selected. It was 20 miles away from where I wanted to pick up the truck. The U Haul website and app were malfunctioning when I came to pick up the truck. The login was impossible, and therefore I couldn't unlock the lock box with the key. Luckily the worker was on-call, and was able to come to the location on short notice, and help me with the reservation. No complaints about the location itself, but the U haul technology failed in every step of the way. Self pick up is unavailable when system is down, or shows an error. Very stressful experience, and wouldn't recommend to anyone. Turned out my drop off location was also somehow changed in the system, and I had to call the 1-800 to change it back. Unnecessary trouble, unpleasant experience. The mileage allowed for this trip was insufficient because pick up location is further away that originally selected. Why do I need to pay extra for extra miles if U Haul changed my preferred location?Darya P.
Best Pro Tint And Graphics
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Longwood, FL 32750
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Make location easy to findJOHN A.
The rep was very professional. Problem is it took hom almost an hour to sign me up for the truck that was pre-ordered. The computer was the problem. I was in a hurry due to pending hurricane, but wadter a lot of time waiting to be handed the keys.Matthew H.
Very poor signage and parking.Stephen H.