Great experience. The car hauler is so easy to use!Timothy K.
Customer Reviews for Climatized Containers
(U-Haul Neighborhood Dealer)
Georgetown, TX 78626
Services at this Location:
- Mon-Fri: 9 am - 6 pm
- Sat-Sun: 8 am - 12 pm
Special Operating Hours
- 5/29/2022 - 5/30/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Daniel P.
Equipment was certainly driveable and in serviceable condition, and was clean on the inside. However, a huge crack in the windshield and a busted up grill caused some concerns. Also, the transmission shifted hard a couple of times - not sure if there's an issue or not.Tom W.
Don't know the guys name that helped me but he was the best. I really appreciate the service he gave me, helpful and informative.John F.
Customer did not leave a comment.ALFONSO H.
Truck ran terrible.Dave G.
Customer did not leave a comment.William C.
I have nothing to say about this loc, but for the app and online check in process...all that crap is a waste of valuable time. I got the app, put in all of my info, entered my DL info, submitted a photo on the app, estimated mileage...the whole 9 yards and STILL ended up having to do 100% of the rental with a rep at the counter. Dude was cool, no complaints about him or the loc. HUGE complaints about the whole scam of "Save time, check in online, scan & go, etc." It's all bs because you still have to wait for someone else to do all those steps all over again, right in front of you, while you watch and wait and waste time. Super pissed because it wasted time I definitely did NOT have yesterday.Jessica A.
Customer did not leave a comment.Daniel P.
Seamless experience! Really great staff!Christopher D.
Truck needs brakes and possible transmission work.chris W.
Customer did not leave a comment.Steve K.
The young lady helping was extremely helpful hooking up the trailer.Marianne L.
Great just as it is.Douglas S.
Everything was great, no issues.ANTHONY A.
Ghetto location. Felt unsafe and glad I made it out safepedro E.
The male agent here was extremely helpful. He took the time to walk the lot to locate the dolly I had ordered. Unfortunately the original booking agent misspoke and this site did not have the unit I requested. Steve? did all he could to expedite my order and get me on the road. I would recommend calling him at this location.WILLIAM S.
Customer did not leave a comment.Delbert C.
Customer did not leave a comment.David N.
add a stand/roller leg to the smaller trailers, with the 60/40 packing it makes tongue weigh Very difficult to get i lifted up to the hitch!!Tim M.
Customer did not leave a comment.Christopher H.
Friendly, efficient, good priceFrederick A.
Customer did not leave a comment.lori K.
Customer did not leave a comment.Randy A.
Customer did not leave a comment.Patrick F.
This location is always super helpful and a pleasure to do business with!James N.
My drop-off location was changed last minute as well. Again a few miles out of my way. Then when we get there, there is absolutely no where to park the truck. It took a while to park the truck in a suitable location. I am hoping the place I had to park was not a bother to anyone since it was a neighborhood.Sharlyn G.
Customer did not leave a comment.DUDLEY P.
Customer did not leave a comment.Jim H.
Customer did not leave a comment.DAVID S.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.leigh S.
Customer did not leave a comment.Michael K.
Customer did not leave a comment.Dan D.
Trailer lights did not work, never tested them for me.Derrick M.
I noticed that the left or right metal loop at the bottom of the floor was screwed in so I couldn't use it to attach a rope to secure my load. Needs to be fixed.Rick M.
Customer did not leave a comment.Thomas L.
Customer did not leave a comment.Patricia H.
Customer did not leave a comment.Deloris W.
Customer did not leave a comment.Alvaro C.
I have been renting from here for serval years now and it's always a great experience. Employees are helpful and quick. Easy to pickup and return.William P.
Customer service was bad. The lady was rude. Kept interrupting us and never smiled. She didn't like us asking questions and was in a hurry to get us to leave and we were only there for maybe five mins.Juli P.
Customer did not leave a comment.Mark C.
Rented trailers from this location / team twice. Both excellent experiences. Highly recommend them.FRANK P.
Georgetown holding it down. They got it allâ€¦ except blankets. How am I supposed to make furniture feel cozy! Its okay Storage max finished it off with some good conversationâ€¦ and the goods. All the pieces had a fantastic ride. The magician was happy. Keep the magic alive G-town.JACOB W.
Customer did not leave a comment.Wesley M.
Customer did not leave a comment.Yevhen S.
Customer did not leave a comment.Kimberly S.
The drop off location was not that great the employee was very rude and said you're parked in a parking zone well I'm sorry I'm a female and I don't drive trailers very well so you're lucky I made it here and didn't mess anything up.Jillian M.
Customer did not leave a comment.Brandon M.
Customer did not leave a comment.John L.
Everything went well. Though the drop off needed more spacePeter H.
Steven was amazing and very helpful will definitely be using that location for any moving servicesJason C.
Customer did not leave a comment.Ana T.
I think they being charged $59 for being 45 minutes late is a little excessive truck was delivered with staff still in the store U-Haul being cleaned and fueled I may seek other rental opportunities in the future. I've rented from y'all for a long time I have even assisted in locating trucks that weren't returned to y'all by the renters. I just feel some leeway should have been granted. MD Hyatt Jrdon H.
Need more parking.Russell J.
Better sign to where to place returns of uhauls.Anuj S.
Customer did not leave a comment.Renee C.
No place to park trailerMarlon C.
Customer did not leave a comment.PATRICK R.
Customer did not leave a comment.CASEY A.
Customer did not leave a comment.julius C.
Was a complete cluster fuck. The two knucklehead running the office had no idea what they were doingQUAI T.
Customer did not leave a comment.FRANK P.
Customer did not leave a comment.SCOTT F.
Good customer serviceGUSTAVO A.
The truck was littered with trash and was not clean overall. It appeared to be used and put back into service without any type of thought or consideration for standard cleaning practices. I took photos of the poor condition of the vehicle so I was not unfairly charged a cleaning fee. I opted for a no contact pickup and the keys were unavailable in the lockbox, giving me the only option of receiving the keys from the employees on site. When I asked a simple question about a lock for the vehicle, I was talked down to and shunned for asking such a "foolish question". I expect better service from U-Haul and will take my business to another company in the future.Skyler M.
Customer did not leave a comment.MICHAEL N.
Customer did not leave a comment.Carlye B.
Customer did not leave a comment.Russ M.
The staff was very friendly and helpful.DWAINE C.
Customer did not leave a comment.Kevin C.
Our truck was not ready upon arrival, truck was to be returned by 8am our pick up time was 9am and we did not get our truck till almost 11am. Movers were to start at 11 and we had to rearrange a later time. Everything was very rushed and the people who had truck before us didn't clean it.ROBERT V.
Super friendly!Paul N.
Customer did not leave a comment.THOMAS M.
Customer did not leave a comment.JIM B.
truck was dirty and there was tabacco spit in cup holders, it was wet, i had to clean truck to use it. ramp was covered with concrete dust and stones and gotten we so stuck what a mess. i reported to uhaul waiting for a call and a significant discount. very unhappyRONALD L.
Nice hard-working staff.SANDRA J.
Customer did not leave a comment.Bryce L.
Hank and the other girl was super friendly. Love the fact that it allows for 24hrs dropoff was great. No need for us to try to find a place to park trailer overnightLong P.
Customer did not leave a comment.SAMUEL E.
Better parking options or give instructions on where to park.JOHN M.
Customer did not leave a comment.JOHNW S.
They made it super convenient and easy to pick up and also return the vehicle.Dominick S.
Mobile check-in would not work because equipment was not assigned to me, and I basically had to go through the entire in-person process, which resulted in leaving with the truck a half hour later than scheduled - things just didn't seem very prepared in advance, although the desk attendant was very polite.DAVID S.
Customer did not leave a comment.GERARD KEVIN K.
Customer did not leave a comment.james R.
I thought it was a smooth operation. Friendly people also.JACOB W.
Not over charge and the equipment was covered with bird poopCAROLINE S.
I am contacting you regarding the referance #34508168. I have been charged an extra $41 for a uhaul car hauler that was picked up and returned on time. There is no explanation of the charge on the email I was sent. I waited 30 on hold to speak to a representative on your call line just to have her kick me back to the 30 min hd after a breif conversation with no warning. Please explain the extra charge. Also I am very displeased with the trailer rental and now your service. You guys rented me the biggest peeling paint and somehow rusty aluminium car hauler i have ever seen. The wiring was bad and needed a feild repair just to get on the road when picked up in Oklahoma. Also the techs that rented it to us almost forgot to tighten the squar knob onto my hitch and was willing to let me go until I reminded him. After the vehicle was loaded the trailer had a flat tire, so i went back to the rental place and they repaired it in a sketchy way and just said good luck. Since this was the only one available and my non running vehicle was on it i was stuck with this terrible trailer. While pulling the trailer I could hardly reach its maximum speed with out it becoming very unstable. I could see excess camber movemnet on the trailer tires while the suspension moved whitch would idicate to me worn wheel bearings and cause the swaying and unstable condition described above. Dispite all that it did make to trip so I was goning to let it go until now with these extra charges. I want them refunded and almost feel like you own me for my inconvenience and sometimes scary ride. I will not use or recommend your company to anyone everagain, and told many of my friends, family and work colleagues how terrible this experience was. There was issues dropping the trailer off too. There was no space at the lot and my only option was to place it after hours in a spot that was marked no parking. I followed up the next week to ensure it got checked it and the uhaul operator was rude also. Just icing on the cake. I have written this whole email while on my second 30in hold and am even madder than before. So I expect action regarding this or may need to contact my attorney. Corey Porterfield 303-587-7179Corey P.
Customer did not leave a comment.DONALD B.
Customer did not leave a comment.robert B.
We've used Climatized Containers previously and they are always very efficient and professional, would definitely recommend them to anyone in need of rental equipmentWilliam J W.
Customer did not leave a comment.NOAH L.
Customer did not leave a comment.Steven M.
Customer did not leave a comment.JAMES W.
Customer did not leave a comment.DONALD B.
Cleaned out the Uhaul, was still charged a cleaning fee and cannot get the location on the phone to ask about itKAYLIE M.
Customer did not leave a comment.Richard G.
Customer did not leave a comment.Sadia E. | Overall Experience
Customer did not leave a comment.ROGER J. | Overall Experience
Customer did not leave a comment.Angelica G. | Overall Experience
Stephen and Jessica are very friendly and incredibly helpful. My daughter still has a unit there, as do I. I just closed down one of my non-airconditioned units because I no longer needed that particular space.MARY M. | Overall Experience
The staff has always been helpful and accommodating. I would highly recommend this storage facility plus truck rental to anyone. Thank yoyu!Karen K S. | Overall Experience
Stephen and Liddy were super welcoming and accommodating to our needs. We will definitely use them again.shawn b. | Overall Experience
Steven and Jessica are great! Totally committed, hard working folks. I highly recommend them and we will be back for any storage or U-Haul rental needs.Ed V. | Overall Experience