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Crystal V
Customer Reviews for Clinton Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was meant to be a self-service rental: however, I experienced significant and clearly intentional delays with both checking out truck and returning. The facility is not even set up to support these type of rentals and the staff is focused on their mini mart with U-haul service treated as I'll get to you when I get to you. She even brushed off my mention of the reservation being for 10am and it now being 1015am and delaying my moving time table. I highly suggest they remove this add-on from their mini mart business if they have limited capacity to support.
Cynthia BTrashy location
MARCUS DVery nice and professional service
QUANTANE HTrk was dirty on inside Back of truck was dirty Bad location
Chuck RDouble check to locate items that maybe left behind by previous customers & remove. Also, there seems to be an exhaust leak in the vehicle . Tag # AH15639
Lawanda WThis was a last minute rental. The gentleman was extremely helpful.
Isaac ADON'T SEND YOUR CUSTOMER'S RECEIPTS TO ANYONE OTHER THAN THE CUSTOMER! ESPECIALLY WHEN THAT PERSON CONTACTS YOU 3 TIMES TO TRY TO GET YOU TO STOP!!!!!!
Jazmine MGas and clean more it was very dirty I had to clean myself before use
Christopher RTerrible place to rent a truck, this place try in many way to overcharge with fees that hasnt been requested, i payed for blankets and dollies and other hide fee, i payed fee for maryland truck plates ??? I called costumer service and they dont care to call me and help resolve this issue, so frustrating and bad costumer service.
YHIM B