Customer Reviews for CLT Battery & Lock
(U-Haul Neighborhood Dealer)

42 reviews

10660 S Tryon St   Charlotte, NC 28273

(704) 588-2332

Office Hours

  • Mon-Thur: 9 am–6 pm
  • Fri: 8 am–7 pm
  • Sat: 7 am–7 pm
  • Sun: 10 am–4 pm

Services at this Location:

Contact Us

(704) 588-2332

10660 S Tryon St
Charlotte, NC 28273

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–6 pm
  • Fri: 8 am–7 pm
  • Sat: 7 am–7 pm
  • Sun: 10 am–4 pm
No photos available
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The young lady at the counter was very professionall

Murray H 
Rating:
5.0

Staff was great

Tadosha P 
Rating:
4.0

Cab of the truck was very clean but the graphics were severely peeling and there was a musty smell in the rear box. Staff was extremely friendly but I was improperly charged for fuel and fuel service which made a $20 rental over $200.

Brian H 
Rating:
4.0

Customer did not leave a comment.

Ricardo O 
Rating:
3.0

Please have more than one person working. I had checked in on the app and arrived early but still waited 30 minutes to get my truck because the family in front of me asked questions at every step of the one employee and then cleared out all the moving blankets. Also, because the employee was stuck all day, I had to take a truck at 1/16 of a tank.

Brooke F 
Rating:
2.0

I feel my charges were done wrong. I was charged 237.00 for a one way drop off from Charlotte to Winston -Salem I had the truck for 3 hours . Then I had to put 20.00 of gas in the truck I was clearly over charged, very upset with this rental

MELVIN B 
Rating:
1.0

They should inspect the vehicle before they rent the vehicle and equipment. They rent out the vehicle with out good condition and let customer call road side assistance to fix the problem at their location. Owner gets the job and plus he get paid from the insurance to fix the truck. They waisted 3 hours of my time.

SAMAN K 
Rating:
5.0

Customer did not leave a comment.

Evan D 
Rating:
5.0

Customer did not leave a comment.

Jason L 
Rating:
4.0

Customer did not leave a comment.

Karen R 
Rating:
5.0

Having a few locks for purchase would be helpful.

Mark B 
Rating:
1.0

The Lady at the front desk was so rude and called me 2 minutes after I was supposed to bring the truck back. Her attitude was stanking

AHARON R 
Rating:
1.0

Please do not rent at this location. They all are scammers and will do anything to tackle on unnecessary fees. The lady that’s running this location is condensing and rude, she talks so fast you barely understand what she is saying. Please go to the Steele Creek location that is way nicer and cleaner than this piece of trash.

Sade A 
Rating:
4.0

I can honestly say renting from uhaul was the most stressful moving experience I’ve ever had. I booked this move in December 2023. So I booked months In advance just to get a call the day of my move to be told the pick up location didn’t have the auto transport so they were sending me to another store 20mins away to get one. I get to that store and the auto transport had a flat. So they sent me to the San Jose Blvd to get one which was 30 mins away. Which like I said the truck I was given was already on half of a tank. This was literally so stressful and i honestly didn’t feel like no one cared how stressful this was because like one of the workers said “this is the end of the month so it’s hetic” smh uhaul needs to do better

Yvonne N 
Rating:
1.0

25 mile minimum truck mileage. I’ve used Uhaul every year to move to different apartments in the area and never had to deal with that. I drive it 10-15 miles max and to have to pay more than what I use all of a sudden is very disappointing. Never had to take a selfie before so that was odd. The dark haired lady working the desk was very matter of fact and dry. She also answered the phone while she was helping me. In customer service, the person infront of you is always priority. I was on a time limit and ran behind because of that. If I could give 0 stars I would.

Alichia R 
Rating:
1.0

The truck I rented had roaches in it. Upon discovering this I immediately called. I provided video evidence and still was provided a full refund. All I was offered was another truck. The trucks are all under trees so I’m sure that’s where the roaches came from. Another truck more than likely would’ve had the same problem.

Lyndon R 
Rating:
5.0

Very friendly staff!

pat w 
Rating:
5.0

Customer did not leave a comment.

Wyatt K 
Rating:
5.0

Customer did not leave a comment.

Larry R 
Rating:
5.0

We had to unexpectedly get a trailer for a long trip. The member was friendly and very helpful. I would recommend this location and employees to anyone.

LINDA W 
Rating:
5.0

We looked online that late morning, and were able to book same day, which was very convenient for our scheduling for the day. The guy at the front desk was very helpful, and getting on online, and checking back in at the end of the afternoon was easy. So, it was a win-win for our schedule 👍🏻

Dawn D 
Rating:
5.0

The truck itself was the smelliest vehicle I’ve ever been in. I would recommend airing it out because the odor is unbearable.

Abbey D 
Rating:
3.0

I feel like $70 plus the 20$ I put in the tank is crazy. $90?? For a U-Haul small truck. How $19.99 go to $90. Yawl crazy

Vanessa G 
Rating:
3.0

Overall good experience. The person that open at 9 got there 12mins late

Asia T 
Rating:
4.0

Maybe more clear signage, and it would be great if I could get my packaging supplies here.

nancy n 
Rating:
5.0

No sure

Quintrez B 
Rating:
5.0

Customer did not leave a comment.

Rene M 
Rating:
5.0

Have gas in the truck. Got it on empty.

Antonette E 
Rating:
4.0

Customer did not leave a comment.

Luis R 
Rating:
3.0

Great friendly service

Kiara J 
Rating:
4.0

NC

AUGUSTE K 
Rating:
5.0

Customer did not leave a comment.

LINDA B 
Rating:
5.0

Customer did not leave a comment.

Laurie F 
Rating:
5.0

No need for improvement- everyone that I came in contact with at the location were so friendly.

Barbara D 
Rating:
5.0

Nothing

Lesley G 
Rating:
4.0

Customer did not leave a comment.

Lyric H 
Rating:
5.0

The gentleman was very nice I'm sorry i didn't get his name

sheila j 
Rating:
3.0

Computer system problems delayed our pick-up. Office is under construction.

Gregory C 
Rating:
4.0

Customer did not leave a comment.

Amy D 
Rating:
5.0

Customer did not leave a comment.

Brandi T 
Rating:
5.0

Felicidades

Angel V 
Rating:
3.0

Customer did not leave a comment.

John J 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top