The online system was difficult to use and I kept getting a warning that said lost signal. Logging into my vehicle was more difficult than it should have been.JOHN S.
Customer Reviews for Coastal Car Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great Service and personnel!!!!!JOSEPHA O.
Customer did not leave a comment.RICK S.
Customer did not leave a comment.Richard H.
Customer did not leave a comment.Jason M.
Customer did not leave a comment.JOHN L.
Customer did not leave a comment.JARELD R.
Customer did not leave a comment.Debbie C.
There was garbage in the cab, including a beer can and old pandemic mask. Truck ran and drove fine. Issue with the computer took 30 to get payment set up.Kurt B.
Customer did not leave a comment.Charles C.
Customer did not leave a comment.Lee M.
The only problem was the windshield wipers needed replacing.james W.
Customer did not leave a comment.don F.
Very nice friendly staff.BRETT S.
Customer did not leave a comment.PAUL M.
Customer did not leave a comment.JOHN W.
Customer did not leave a comment.Richard N.
Customer did not leave a comment.MYRNA H.
Customer did not leave a comment.Eric V.
Customer did not leave a comment.Jim M.
Unsure why charged for an extra day charge when truck was dropped off as soon as drop off opened in am. Also gas was at where it was on pick up and charged for fuel as well.William S.
No changes needed. I had rented and took back a Uhaul earlier in the day when that evening I got a call to come get my bedroom suite right away....so my mover put the app on my phone and we were able to rent and get my bedroom after hours...worked out great. Thankyou.Shirley O.
Customer did not leave a comment.Roger S.
Customer did not leave a comment.Peter S.
Customer did not leave a comment.KENNETH G.
No. Experience was pleasant and representative very helpful.KENNETH H.
Customer did not leave a comment.ROBY S.
Customer did not leave a comment.DAWN S.
Customer did not leave a comment.Mark R.
Customer did not leave a comment.Beverly B.
Customer did not leave a comment.Emeterio R.
Good location, good customer service.Matt N.
Customer did not leave a comment.Matthew H.
The tow dolly looked a little rough with the cracks on several places on both fenders when we picked it up but it served the purpose very well. Had a little trouble with the Uhaul website but finally made an acct and got to the page needed to prove the return at the stated location on Sunday. This was our first time renting from Uhaul. Thank youmaria T.
When I walked in the guy was talking bad about U-Haul and their services and telling another customer that he no longer wants to deal with U-Haul! Worst experience ever!! The trailer I rented uses 1 ?"-2" ball, the guy went let me use my 1?" ball. He made me purchase a 2" ball and didn't hook up the lights on the trailer! Bad business!!!!Amanda R.
Customer did not leave a comment.Alisha H.
Customer friendly service. Could not be more pleased. Highly recommend.Skipper P.
Customer did not leave a comment.Eddie P.
Everything was perfect very friendly people working there were very helpful asdisting me with my needs! I was only really needing a tow dolly which they didnt have the only thing that was available was a vehicle transport flat bed trailer which was almost too big for my midsize 1999 Toyota Tacoma which pulled it fine for a 4 cylinder engine but the extra weight of the car made it much heavier i can hardly believe i pulled this heavy load to Charleston amazing tough Toyota truck! Thank you U-haul for your services and hospitality and great equipment Sincerely James George Mamalesjames M.
Customer did not leave a comment.Raul D.
Customer did not leave a comment.Melvenia G.
If the truck/trailer has damage then please put on contract describing damage so drop off location will know.Charles K.
Customer did not leave a comment.Kimberly C.
Customer did not leave a comment.chuck M.
Customer did not leave a comment.Eric M.
The person that helped me was very knowledgeable and helped out a lot!!!Charles K.
Customer did not leave a comment.Tracie M.
Johnny was very pleasant and friendly.Pamela W.
The uhaul worker in Harrisburg removed my adapter for lights. I called up to see if they could do something about it and haven't heard back.Michael H.
Customer did not leave a comment.Billy H.
Customer did not leave a comment.Lerondell O.
The trailer was pretty dirty but I didn't mind. No one expects them to be clean. The staff was very helpful. I didn't have to lift a finger and they made sure the trailer was functioning properly to make sure I was safe.SUSAN L.