Customer Reviews for Coastline Pet Supply
(U-Haul Neighborhood Dealer)

788 reviews

3530 Northgate Dr   Myrtle Beach, SC 29588

(843) 294-1070

Location Hours

  • Mon-Sat: 9 am - 7 pm
  • Sun: 12 pm - 5 pm
Special Operating Hours
  • 11/20/2021: Closed

Services at this Location:

Contact Us

(843) 294-1070

3530 Northgate Dr
Myrtle Beach, SC 29588

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 7 pm
  • Sun: 12 pm - 5 pm
Special Operating Hours
  • 11/20/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
4.0

This location was super convenient

Suzan P. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey T. 
Rating:
5.0

The ease with dropping truck off.

MARY ANN T. 
Rating:
5.0

Customer did not leave a comment.

Rob J. 
Rating:
2.0

Check the gas gauge , they will try and rip you off. Location was not clean and personal not very friendly

EDDIE E. 
Rating:
5.0

Customer did not leave a comment.

Dawn R. 
Rating:
4.0

All good except when I lowered the console, it was pretty nasty. A minor oversight, but the 26 ft. Truck performed well from Myrtle Beach to Las Vegas, 2300 + mile trip.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

LUCIA M. 
Rating:
1.0

I will never use U-haul again. Complete rip off.

SHADAYA W. 
Rating:
5.0

The young lady who waited on me was polite, quick and informative. Tom, was excellent as I had a wiring problem and he worked with me till it was fixed. Great staff!

Robert B. 
Rating:
2.0

The process available to customers to modify their active reservations, when life happens and the need to modify arises, is subpar!

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Jeff P. 
Rating:
4.0

be less assuming and more attentive to the customers concerns.

JAMES Y. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

GEORGE M. 
Rating:
5.0

Very friendly and assisted with questions

JAMIE E. 
Rating:
5.0

The staff here are excellent. They make sure you have everything you need and take the time to make sure you understand everything.

Charles P. 
Rating:
2.0

Trailer had no tongue jack and the right rear tandem tire only had 15lbs of air in it. Had no idea if it was just low or a slow leak, had to spend $18 on a can of sealing air in case I needed it. They were also advised exactly where I was dropping it off and never recorded that info which created a problem. I was going to be charged a fee for dropping it off at the wrong location which was 12 miles away instead of the one I told them about that was only 2 miles away.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

JEFF H. 
Rating:
5.0

Customer did not leave a comment.

Arthur H. 
Rating:
4.0

Customer did not leave a comment.

PATSY D. 
Rating:
5.0

Very nice people !

RUSSELL E. 
Rating:
5.0

Customer did not leave a comment.

SARAH Z. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS C. 
Rating:
3.0

I was charged incorrectly

NATHAN M. 
Rating:
4.0

Nothing! The rental could not have gone any better.

SHANNON N. 
Rating:
3.0

Dropped it off in a parking lot and put keys in a night drop

JOY K. 
Rating:
4.0

Customer did not leave a comment.

Barbara M. 
Rating:
1.0

We picked up this trailer and headed to Summerville, SC to load a small car onto the trailer. Could not get over 40mph because the trailer swayed severlly. Once we got to Summerville we discovered that the tongue on the trailer was bent. U-Haul had a towing company pick it up but could not find another trailer within 75 miles.

LARRY G. 
Rating:
4.0

Very close drop off for my location of arrival

RONALDFRANCIS B. 
Rating:
5.0

Customer did not leave a comment.

Jason I. 
Rating:
3.0

The truck reeked of cigarettes and there was ash in the cup holders. Eventually also found a half pack of cigarettes (among other garbage) under the seat. The inside of the windshield was also horribly dirty. Otherwise the truck was newer and in good condition, and the drive was smooth.

COURTNEY T. 
Rating:
5.0

Customer did not leave a comment.

JEFF H. 
Rating:
5.0

Customer did not leave a comment.

STEVEN P. 
Rating:
5.0

Great people and very efficient.

CHERYL C. 
Rating:
5.0

Customer did not leave a comment.

LISA G. 
Rating:
2.0

They took my whole deposit. They charged for an extra day because I was a fee minutes late turning in the Uhaul.

DEBRA F. 
Rating:
5.0

Customer did not leave a comment.

JACK L. 
Rating:
5.0

Customer did not leave a comment.

Patrice O. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

The girls at this location were Awesome!!

Michael R. 
Rating:
5.0

Improve your website. I tried to check in online to expedite the pickup but was unable to do so. I couldn't access an account (except by reservation number) or set up an account and even though I completed all of the details on the check-in form I had to provide them all again the next day in the store. Fortunately, they weren't busy and I was able to get out relatively quickly.

RHONDA F. 
Rating:
5.0

Customer did not leave a comment.

Deborah N. 
Rating:
5.0

Customer did not leave a comment.

JERRY R. 
Rating:
5.0

Clean the cab out a little better had sand and a little dirt in unit

DAKOTA H. 
Rating:
5.0

Customer did not leave a comment.

PAUL T. 
Rating:
5.0

Customer did not leave a comment.

CONSTANCE P. 
Rating:
4.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

Earl J. 
Rating:
5.0

Customer did not leave a comment.

Jimmy W. 
Rating:
3.0

Customer did not leave a comment.

Gilly W. 
Rating:
5.0

Be like Steve from Surfside. Was very friendly and accommodating. I had a request to pick up a U Haul truck closer to my home. He made some phone calls and made it happen. I'm very grateful for him doing so.

RAMON L. 
Rating:
2.0

Hidden charges... $70 for a “19.99” truck for 7 hours.

Janice E. 
Rating:
4.0

Great people very helpful

Frank B. 
Rating:
5.0

Customer did not leave a comment.

STANLEY P. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Lower your rates some. Paying for a a dolly when it should have been included. Etc.

Manirva M. 
Rating:
2.0

They need need to make sure the gas level is right before they charge the customer. They charged me 3/8 of the tank and when I receive it was 1/8 , I think this is unfair. I haul is a great company I have been dealing with you for more then 30 years.

jean S. 
Rating:
2.0

Customer did not leave a comment.

DAVID O. 
Rating:
5.0

The truck smelled like weed especially on the passenger side

Loretta D. 
Rating:
4.0

Customer did not leave a comment.

Brent W. 
Rating:
5.0

Customer did not leave a comment.

Joseph R. 
Rating:
5.0

I love the location and I use it every time I need a truck

CATRISHA B. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Can't think of a thing to improve.

John B. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Johnathan B. 
Rating:
5.0

Customer did not leave a comment.

John Y. 
Rating:
4.0

Customer did not leave a comment.

Randi Z. 
Rating:
5.0

Customer did not leave a comment.

clarence W. 
Rating:
5.0

Customer did not leave a comment.

SHAWN S. 
Rating:
5.0

Customer did not leave a comment.

PATRICK W. 
Rating:
4.0

Customer did not leave a comment.

Ronald P. 
Rating:
4.0

Customer did not leave a comment.

Mark L. 
Rating:
5.0

Customer did not leave a comment.

Johnny S. 
Rating:
5.0

Customer did not leave a comment.

Alleigh M. 
Rating:
1.0

Poor review because I never rented a U-haul recently. Nor I have been to SC ever. You failed to verify an email given you. The person who gave you my email lied about that, but you just assume it is correct. That's bad. You need to verify email addresses.

Danzell M. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
3.0

Customer did not leave a comment.

WESLEY H. 
Rating:
4.0

Customer did not leave a comment.

Ryan F. 
Rating:
4.0

Customer did not leave a comment.

angela D. 
Rating:
5.0

Customer did not leave a comment.

Ronald H. 
Rating:
5.0

Customer did not leave a comment.

APRIL W. 
Rating:
5.0

None

Charles B. 
Rating:
3.0

Some people came in right in front of me. We had both got there just as the store opened for business. But they were standing in front of me when we got to the counter. They were renting the same size truck that I had reserved but they did not have a reservation. They were issued a truck immediately without anybody checking a list of any kind for any reservations. It was just very quickly done. And that may be good for them but as soon as they stepped away and I asked for the same size truck and told them I had a reservation all of a sudden they had to scramble to see if they had another truck of that size. Because the attendant thought that he had just rented out the only one he had of that size. If I had reserved it the night before then he should not have rented his out. As it just so happened he had a second one on site that had just been returned. It was clean enough after they examined it and had a full tank of gas so I was able to take it. But that delay should not have happened when I made a reservation. My point is that they should have checked for reservations before renting out to the people that showed up ahead of me. It turned out well but it could have been bad.

Daniel W. 
Rating:
5.0

Checking back in was easy. In and out in a few minutes.

Carl B. 
Rating:
3.0

Have every employee trained the same way

Janet V. 
Rating:
4.0

UHAUL agents were not personable.

Tarzaris M. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
4.0

Customer did not leave a comment.

Doris B. 
Rating:
3.0

When I went to pick up this truck, it was dirty and it stunk (I went in side the office and the woman came out and clean and sprayed something to kill the odor) On my trip north the oil light came on, I put three quarts of oil in. On my way back from New Jersey, turn on the A/C, NO A/C.

Gerard E. 
Rating:
3.0

this place has a lot of different type of trailers to pick from

Gerard E. 
Rating:
5.0

Please call 443-406-5400

David G. 
Rating:
4.0

Customer did not leave a comment.

ANN V. 
Rating:
5.0

Customer did not leave a comment.

Mario F. 
Rating:
3.0

Customer did not leave a comment.

Regina B. 
Rating:
5.0

Fast check in. Everyone there eas nice and courteous too!

JOSEPH SCOTT H. 
Rating:
2.0

Girls are rude. I was charged almost as much for the trailer as I was for a 20' Uhaul truck.

REGENA W. 
No reviews have been submitted for this location.

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