Customer Reviews for Commerce A et K Inc
(U-Haul Neighborhood Dealer)

41 reviews

2034 Ch du Bord-du-Lac   L'ile-Bizard, QC H9C1A4

(438) 858-3528

Location Hours

  • Mon-Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(438) 858-3528

2034 Ch du Bord-du-Lac
L'ile-Bizard, QC H9C1A4

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Alexander S. 
Rating:
5.0

Customer did not leave a comment.

Karel H. 
Rating:
5.0

Nothing everything it's perfect

Richard D. 
Rating:
5.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

A&K were extremely helpful and friendly. A credit to U-Haul.

Francis C. 
Rating:
4.0

Bon service dévoué de Daniel. Merci pour tout

robert G. 
Rating:
5.0

Customer did not leave a comment.

mario F. 
Rating:
1.0

Had to get to customer service on the phone 3 times to get the contract closed.

Felix W. 
Rating:
1.0

I reserved in advance and had to spend 1000$extra just to get the uhaul to where it was supposed to be in the first place

Felix W. 
Rating:
5.0

Rien à améliorer. Tout était parfait!

Gilbert H. 
Rating:
1.0

I showed up 10 minutes before my pick up hour and couldn't pick up my truck. The application made me wait till exactly the time of the pick up. It took 10 minutes of my reserved time with the truck to take all the pictures required of myself and my driver's license. Then when we went to pick up the keys inside the front door was locked. We tried ringing the bell and knocking on the door multiple times and no one ever came to answer the door. We looked for an alternate door/entrance for a while. Tried the ''help'' button on the app, which was no help at all since it only said to go inside the location and ask help at the front desk. Since nobody answered at the door we obviously couldn't do that. We finally found the key on our own and it was hidden on one of the tire of the truck. The inside of the truck was filty with trash bags on the console and the gas tank was completely empty. I had to go to the nearest gas station and gas it up to make sure I could get anywhere. I brought back the truck before the return time and parked it back where it was and the gas tank was exactly where it was when I got it. The owner of the place was there and we talked to him about the fact that we rang the bell and knocked on the door to try and get assistance from him as it said on the UHaul app and he said that we should have known to look for the key on the tire and that it was our fault. All in all, we lost a full hour of our reserved time with the truck cause of that and we weren't able to get any assistance form the UHaul customer service line AND from the people working at the location. I want you guys to contact me with a solution and a refund.

Karolane V. 
Rating:
5.0

Excellent service in every way and shape!

cyr R. 
Rating:
4.0

Customer did not leave a comment.

Olanrewaju O. 
Rating:
1.0

Customer did not leave a comment.

Corinne L. 
Rating:
5.0

Customer did not leave a comment.

Serge R. 
Rating:
5.0

Local staff was very helpful Location is very convenient for us The service was excellent and we were lucky to have him to fix some online reservation issues. To summarize; 5***** service

Celine D. 
Rating:
5.0

Customer did not leave a comment.

Celine D. 
Rating:
1.0

Customer did not leave a comment.

STEVEN P. 
Rating:
5.0

Service a la clientele remarquable

Celine D. 
Rating:
5.0

Customer did not leave a comment.

carle L. 
Rating:
1.0

Customer did not leave a comment.

Andrey L. 
Rating:
5.0

Customer did not leave a comment.

mohamed A. 
Rating:
5.0

Super service! Au delà de mes attentes. Merci encore

Isabelle P. 
Rating:
5.0

Customer did not leave a comment.

Nicolas D. 
Rating:
5.0

Vraiment à l'écoute des besoins Daniel à contribuer à notre projet de déménagement Merci pour ton aide et accompagnement Sûrement à refaire Merci Jean François

Jean-Francois T. 
Rating:
5.0

Great experience

Kelineda L. 
Rating:
5.0

Customer did not leave a comment.

Philip H. 
Rating:
1.0

Know one present for my pick up. Had to call service department to resolve the problem. Kept being transferred and then an agent hung up on me. I called back and spoke to Lee-Anne Page who finally took charge and we revolved the problem.

erick F. 
Rating:
5.0

Customer did not leave a comment.

Adam A. 
Rating:
5.0

Très bon service. Il a su bien nous conseiller. Merci :)

Gaétan G. 
Rating:
5.0

Daniel gives incredible service. Very knowledgeable and really goes the extra mile!

Joseph C. 
Rating:
5.0

Excellent service , Daniel is very kind and very professionnel. Very polite on the phone and prepared when I arrived .Good job Daniel .

Johanne D. 
Rating:
5.0

Customer did not leave a comment.

Zach P. 
Rating:
5.0

The service of this location is excellent.

Natalie L. 
Rating:
3.0

Quick and polite service

Vanessa F. 
Rating:
4.0

Customer did not leave a comment.

Mohamed M. 
Rating:
5.0

Merci à Daniel pour son excellent service et professionnalisme

Joey L. 
Rating:
5.0

Thank you Daniel for your kind, professional, and high quality customer service. I totally recommend renting a Uhaul truck at this location.

Foued M. 
Rating:
5.0

Customer did not leave a comment.

Natalie L. 
Rating:
5.0

Fantastic service from Daniel- He found what I needed right away and was always in communication with me to be sure I had everything I needed. Thank You Daniel Serge Coursol

serge C. 
Rating:
5.0

Customer did not leave a comment.

Jean Marie B. 
No reviews have been submitted for this location.

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