Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was quick and efficient! I'd use this place again if needed!
Melissa T.
Rating:
5.0
Excellent customer service. It was that easy in swift transaction these guys really know what they're doing. Kudos to Roger and his crew!
Patrick M.
Rating:
5.0
Customer did not leave a comment.
Keith R.
Rating:
5.0
Great customer service and friendly people.
Melinda S.
Rating:
5.0
Customer did not leave a comment.
Curtis G.
Rating:
5.0
Customer did not leave a comment.
Dennis S.
Rating:
5.0
Uhaul needs cruise control
Sharon C.
Rating:
5.0
Customer did not leave a comment.
KATRA H.
Rating:
5.0
Customer did not leave a comment.
Cedric M.
Rating:
5.0
Customer did not leave a comment.
GERALDINE L.
Rating:
5.0
Nothing to improve everything was excellent
Pamela W.
Rating:
4.0
Customer did not leave a comment.
Patricia H.
Rating:
5.0
The place where I picked up truck was very good in Mexia Alabama!
charles G.
Rating:
5.0
Customer did not leave a comment.
Mark J.
Rating:
5.0
Customer did not leave a comment.
Trakiala B.
Rating:
5.0
Customer did not leave a comment.
Samuel C.
Rating:
5.0
Customer did not leave a comment.
Robert B.
Rating:
5.0
There is always room for improvement. This location was excellent. The gentleman that assist me showed excellent customer service. Yes, I will recommend this place of business.
Satisha H.
Rating:
5.0
Customer did not leave a comment.
John E.
Rating:
5.0
Customer did not leave a comment.
Kathy W.
Rating:
5.0
Customer did not leave a comment.
William J.
Rating:
5.0
Customer did not leave a comment.
Dent R.
Rating:
5.0
Customer did not leave a comment.
Bruce W.
Rating:
5.0
Customer did not leave a comment.
Rachael W.
Rating:
4.0
Customer did not leave a comment.
JAMES P.
Rating:
5.0
Customer did not leave a comment.
KRISTIN B.
Rating:
5.0
Customer did not leave a comment.
Rashaan D.
Rating:
5.0
Customer did not leave a comment.
Brian S.
Rating:
5.0
The customer service was awesome. Down home friendly and extremely knowledgeable and professional. I will definately go back if the need arises and reccomend them to all who will listen.
Sara B.
Rating:
5.0
Customer did not leave a comment.
Harvey G.
Rating:
5.0
Great people in the store, check in was quick and courteous. Very easy to get to and easy to park at.
nathan B.
Rating:
4.0
Customer did not leave a comment.
Tommy B.
Rating:
5.0
Customer did not leave a comment.
Charles B.
Rating:
5.0
Customer did not leave a comment.
Jeffery D.
Rating:
5.0
Customer did not leave a comment.
Thomas M.
Rating:
5.0
Customer did not leave a comment.
Sandy P.
Rating:
5.0
Customer did not leave a comment.
DORIS S.
Rating:
5.0
Customer did not leave a comment.
Doris S.
Rating:
4.0
Nothing, everything was great
Willie W.
Rating:
5.0
Extremely helpful in making decision on what options would be best for my moving needs. Assisted in the hookup of trailer and explained the function of trailer brakes & door closure.
DENNIS S.
Rating:
4.0
Customer did not leave a comment.
JERRELL Y.
Rating:
5.0
Customer did not leave a comment.
Jason J.
Rating:
5.0
Customer did not leave a comment.
Gregory G.
Rating:
4.0
Customer did not leave a comment.
Pamela M.
Rating:
5.0
Thanks again Roger and staff for making the end of our trip a success. Rogers place is always clean and you can fuel up your truck and return at the same time.
AXEL P.
Rating:
5.0
Thank you Roger and staff for once again making our return an easy process. Y'all are always above and beyond our expectations and super friendly. We will see you again in a few days.
Judy K.
Rating:
5.0
Excellent Customer service!!!
Judy P.
Rating:
5.0
Customer did not leave a comment.
GREG N.
Rating:
5.0
Nothing
Tonya H.
Rating:
5.0
Very kind and helpful representatives!
Alexander D.
Rating:
1.0
I was charged for an additional day even though i returned it the same day i rented it!
Shilee M.
Rating:
3.0
Reduce to price for renting U-Hauls. This was too expensive for a 1 way ride.
Derrick K.
Rating:
5.0
Mr. Roger was awesome!
VERNELLE A.
Rating:
5.0
Customer did not leave a comment.
June W.
Rating:
5.0
Customer did not leave a comment.
Hannah W.
Rating:
5.0
Great experience! He was very helpful for our needs and always very nice. I would recommend this location.
Richard H.
Rating:
5.0
Customer did not leave a comment.
Evelyn J.
Rating:
5.0
Customer did not leave a comment.
Larry W.
Rating:
5.0
Customer did not leave a comment.
Jason J.
Rating:
5.0
Mr. Rawls knows the equipment and how things need to be done. He is an asset to UHaul!
WILLIAM T.
Rating:
5.0
Customer did not leave a comment.
VERNELLE A.
Rating:
5.0
Customer did not leave a comment.
Audria W.
Rating:
5.0
Customer did not leave a comment.
Bobby W.
Rating:
5.0
Customer did not leave a comment.
Kayla W.
Rating:
5.0
Roger had everything ready and was helpful - no issues
Thomas B.
Rating:
5.0
Mr Rawls was very helpful and accommodating. He is definitely a asset to the u-haul company.
Jim K.
Rating:
5.0
Customer did not leave a comment.
Donnie P.
Rating:
5.0
Customer did not leave a comment.
Dennis S.
Rating:
5.0
They were so nice and pleasant to us. It was a not far from our new house so that was a good thing. Great experience!
Todd P.
Rating:
5.0
Nothing, everything was great
Sundra S.
Rating:
5.0
Customer did not leave a comment.
Tina K.
Rating:
5.0
If possible, you can offer a few mileage free before charging rate ijs ??
Archie A.
Rating:
5.0
Everything was handled very professionally and the rep.was very courteous and helpful I will be sure to reccomend this location to anyone looking to rent a U haul.
Alma R.
Rating:
5.0
Customer did not leave a comment.
Russ M.
Rating:
5.0
Customer did not leave a comment.
Gwendolyn J.
Rating:
5.0
Excellent place to do business and personnel very accommodating and helpful.
Dennis S.
Rating:
5.0
Customer did not leave a comment.
lisa A.
Rating:
5.0
Customer did not leave a comment.
Dent R.
Rating:
5.0
Customer did not leave a comment.
LANDON A.
Rating:
5.0
He was polite and helpful. He explained everything thoroughly and customized my order to meet my needs. I will be using this location again.
Kelsey B.
Rating:
5.0
Customer did not leave a comment.
melvin E.
Rating:
5.0
noyhing great experiance
Phil S.
Rating:
5.0
Customer did not leave a comment.
Ron D.
Rating:
5.0
Very helpful and courteous service.
Dennis S.
Rating:
5.0
Customer did not leave a comment.
Sondra H.
Rating:
5.0
Customer did not leave a comment.
Mary E C.
Rating:
5.0
Mr. Rawls (and all of community mart) always makes my uhaul experience great! One of the kindest men I know and uhaul is so lucky to have him represent them
Angela B.
Rating:
5.0
Attendant was helpful and waiting for me before I got out of the truck.
anthony N.
Rating:
5.0
Customer did not leave a comment.
Ray L.
Rating:
5.0
Thank you for all of your help
Karen S.
Rating:
5.0
Sweet people
Eric L.
Rating:
5.0
Customer did not leave a comment.
CHARLES M.
Rating:
5.0
Customer did not leave a comment.
Tracy P.
Rating:
5.0
Nothing, customer service was GREAT, friendly and quick pickup. I will highly recommend this location to everyone.
Carol M.
Rating:
5.0
Customer did not leave a comment.
Donice M.
Rating:
5.0
The uhaul representative at the Community Mart in Monroeville was extremely helpful in helping us to rent a trailer after our reserved trailer at another site was not there as it should have been. The representative was quick and efficient. On our major move day, we were relieved to have such great help. On a scale from 1 to 10, I would give the Community Mart a 10+!
ANNETTE M.
Rating:
5.0
Customer did not leave a comment.
JOEL M.
Rating:
5.0
Have back-up camera on all vehicles you rent.
And side mirror warning signals.